Risk Management: Brick by Brick

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Eliron Ekstein, co-founder and CEO of Raven.AI, to discuss the transformation of vehicle inspections through advanced computer vision. 
From a "lucky coincidence" in a Shell energy lab to becoming a critical partner for the world’s largest rental car fleets like Avis and Hertz, Eliron shares how Raven.AI built a redundant, data-rich system that outperforms traditional human assessments. Discover why the industry is shifting toward an 80/20 automation model, how 360-degree documentation solves the "trust gap" in AI, and why real-world experience is the ultimate prerequisite for solving the industry's most expensive problems. 
Whether you are navigating rising claim costs or looking to implement self-service claims, this conversation reveals how transparency and high-fidelity data are reshaping the physical world. 
To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.. Podcast Host: Jason Reichl Executive Producer: Don Halliwell


Episode Highlights:

• 00:29 – The Shell Energy Lab: The Unlikely Origin of Raven.AI
• 01:38 – Leveraging Fleet Data: The Avis and Hertz Coincidence
• 02:27 – Shrinking Cycle Times: Self-Service Scans for Policyholders
• 03:26 – Why AI Failed in the Past: The Problem with Bad Data
• 04:27 – The 360-Degree Advantage: Why Humans Miss Damage AI Catches
• 05:33 – The 80/20 Rule: Predicting the Future of Claims Automation
• 06:31 – Rising Severity: Why Claim Costs are Through the Roof
• 07:46 – Solving the Trust Gap: The Role of Transparency in AI
• 10:20 – Immediate ROI: Reducing Cycle Times by 50%
• 11:37 – Beyond Cars: Expanding to Commercial Trucks and Forklifts
• 14:00 – Career Advice: Why You Must Understand the Problem to Fix It 

Episode Resources:

• Eliron Ekstein’s LinkedIn
• Raven.AI Official Website
• TrustLayer

If you enjoyed this episode, please (with a cherry on top):

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Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

We're coming to you LIVE from ITC! In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Bill Brower, Senior Vice President of Claims for Solera, to discuss the radical transformation of the claims process. With over 35 years in the industry—ranging from his father's body shop to executive roles at Nationwide and Liberty Mutual—Bill offers a masterclass in how technology is making the claims process more customer-friendly.
Bill dives into the mechanics of AI-powered estimating, the shift toward instant digital payouts, and why the biggest barrier to innovation isn't the software, but the culture of legacy processes. Discover why Bill believes AI makes claims professionals "superhuman" and what a truly seamless, virtual claim journey will look like by 2030.

Whether you're a young professional entering the industry or a carrier rethinking your digital strategy, this conversation highlights why test-and-learn mindsets are essential for survival in a digital-first world.
To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

• 00:54 - Meet Bill Brower: From the Shop Floor to Global Claims Leadership
• 01:28 - Instant Payouts & Smarter Decisions: Defining the Future of Claims
• 02:23 - Why Now? How Perfected Software is Finally Meeting Industry Needs
• 03:16 - The Superhuman Claims Professional: AI as an Efficiency Tool
• 04:00 - Test and Learn: Balancing Speed, Accuracy, and Empathy
• 05:05 - Real-World Impact: How Body Shops are Leveraging AI to Eliminate Bottlenecks
• 07:14 - Distinguishing Buzz from Reality: The Importance of Robust Data Sets
• 08:40 - Transparency in AI: Should Customers Know it's Machine-Driven?
• 10:01 - Predictions for 2030: Virtual Handling and the 24-Hour Claim
• 12:09 - Standardizing the Industry: The Role of SECA in Data Quality
• 14:07 - Advice for the Next Generation: Adopting Automation as a Career Differentiator

Episode Resources:

• Bill Brower’s LinkedIn: https://www.linkedin.com/in/bill-brower-mba-9426b51
• Solera: https://www.linkedin.com/company/solera
• TrustLayer: https://www.trustlayer.io?utm_source=podcast&utm_medium=show-notes&utm_campaign=risk-management-brick-by-brick-show

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!

Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

We're coming to you LIVE from ITC 2025! In this new, limited series of Risk Management: Brick by Brick, host Jason Reichl sits down with Ashish Srivastava, Head of North America, Insurance & Risk Management for Blackstone Real Estate, to explore the massive gap between what insurance customers need and what the market actually delivers. With experience spanning McKinsey & Company, Zurich Insurance, and now managing one of the largest real estate insurance portfolios in the world, Ashish reveals why InsurTechs are positioned to bridge this gap and how AI will transform risk from a cost center into a strategic value-add.

Discover how portfolio scale creates competitive advantages, why innovation should trump brand names when selecting partners, and what it takes for insurance carriers and brokers to keep pace with evolving customer expectations. Whether you are a risk manager at a global enterprise or a carrier trying to modernize, this conversation reveals why intellectual curiosity and innovation are the only ways to survive the shifting landscape.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.
Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

• 00:00 - Intro: Welcome to Risk Management Brick by Brick
• 00:25 - From McKinsey to Blackstone: Ashish's Journey into Insurance
• 01:25 - Scale as Strategy: Managing Risk Across Portfolio Companies
• 02:45 - The Customer Report Card: What Buyers Need vs. What They Get
• 03:55 - AI's Role in Transforming Risk Management
• 05:05 - From Reactive to Proactive: Preventing Claims Before They Happen
• 06:37 - Practical AI Applications: Sensors, Cameras, and Pattern Recognition
• 07:07 - How AI Will Reshape Insurance Carriers and Brokers
• 08:35 - The "Three in a Box" Model: Building Effective AI Teams
• 10:23 - Why Risk Managers Must Be Part of AI Conversations
• 12:06 - Leadership and the Innovation Gap in Insurance
• 14:17 - Innovation vs. Brand Names: Selecting the Right Partners
• 16:06 - Advice for Risk Managers: Curiosity and Influence
• 17:17 - Getting Started in Insurance: Resources for Young Professionals
• 19:27 - Why Insurance Affects Everything in the World
  
  

Episode Resources:

• Ashish Srivastava’s LinkedIn
• Revantage, A Blackstone Portfolio Company
• TrustLayer

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

In this limited series of Risk Management: Brick by Brick, host Jason Reichl sits down with Marci De Vries, CEO of Fraud Sniffr, for Episode 4 of ‘Documentation & Organization’ for a fascinating conversation about the intersection of social media, AI, and insurance fraud investigations. As a serial entrepreneur and investigative expert, Marci shares how her company ties investigative data to tangible reductions in claims awards and timelines, turning investigation from a "waste of money" into a clear ROI.

Discover how fraudsters are becoming more "analog" to avoid digital detection, why generative AI cannot be trusted for official reports but is invaluable as an investigative tool, and the alarming rise of social media communities that coach people on how to get bigger settlements. Learn why ethical investigators must remain neutral and what advice Marci gives her clients for positioning themselves for the next set of fraud—investigate everyone.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl

Executive Producer: Don Halliwell
Episode Highlights:

• 00:00 - Intro: Welcome to Risk Management Brick by Brick
• 00:38 - Marci's Journey: From Novelist to CEO of Fraud Sniffr
• 02:58 - The Business Model: Tying Investigation Data to Revenue 
• 05:00 - The Evolving Fraudster: Why Analog Methods are Trending 
• 06:33 - Accidental vs. Intentional Fraudsters and Their Cover-Ups 
• 08:16 - The AI Problem: Why Carriers Don't Want Generative AI in Reporting 
• 10:59 - Crime Rings: Using Data Mining to Find Connected Claims 
• 12:21 - The Social Media Communities That Coach Fraud 
• 14:52 - Ethics of Investigation: Our Heart is in Truth, Not Sides 
• 17:39 - Preparing for the Next Fraud: Investigate Every Player 
• 19:31 - Risky or Too Risky: Al, Profiling, and Whistleblowers
• 27:20 - Final Thoughts: The Best Career Advice Is to Trust Yourself

Episode Resources:

• Marci DeVries’s LinkedIn
• Fraud Sniffr
• TrustLayer

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

In this limited series of Risk Management: Brick by Brick, host Jason Reichl sits down with Sai Kothapalli, Technical Program Manager at Accenture for Episode 3 of ‘Documentation & Organization,’ to explore how artificial intelligence is fundamentally transforming construction risk management. With over eight years in construction and expertise in AI implementation, Sai reveals how the industry is shifting from reactive firefighting to predictive, data-driven strategies that are revolutionizing project success.

Discover how AI-powered progress monitoring achieves 94% accuracy compared to 78% with manual methods, why cultural resistance remains the biggest implementation challenge, and what regulatory frameworks will be needed as autonomous equipment becomes reality. Learn practical strategies for integrating AI into your construction operations and why companies that don't embrace this technology face existential risk.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

• 00:00 - Intro: Welcome to Risk Management Brick by Brick
• 01:28 - From Reactive to Predictive: Why Construction Risk Had to Change
• 03:13 - The $1.2M Difference: An AI Progress Monitoring Case Study
• 04:52 - Overcoming the Biggest Hurdle: Cultural Resistance to AI
• 05:53 - The Next Frontier: Computer Vision and Real-Time Safety Alerts
• 07:49 - New Hybrid Roles: The Emergence of the Construction Data Scientist
• 10:16 - Advantage: Why Existing Companies Are Best Positioned for AI Success
• 13:29 - The Layer of Opportunity: AI Attracting Tech Talent to Construction
• 16:40 - Policy & Liability: Why AI Transparency is Not a Black Box
• 20:45 - Risky or Too Risky: When Can AI Replace Human Decisions?
• 25:46 - The Autonomous Jobsite: How AI Prevents Dangerous Work

Episode Resources:

• Sai Kothapalli’s LinkedIn
• Accenture
• TrustLayer

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

In this new, limited series of Risk Management: Brick by Brick, host Jason Reichl sits down with Keith Stouder, Vice President of Privacy and AI Governance at ACT for Episode 2 of ‘Documentation & Organization,’ for a fascinating conversation about building AI governance frameworks that enable innovation while managing risk responsibly. With nearly 30 years in IT spanning automotive, government, healthcare, and education, Keith brings a unique perspective on how organizations can embrace AI transformation without compromising data privacy or ethical standards.

Discover how ACT manages one of the largest educational data stores while leveraging AI for student assessment and policy development, why Keith's team chose a "green light until red" approach rather than starting with restrictions, and how to quantify AI risk using the same frameworks applied to traditional operational risks. Learn practical strategies for executive buy-in, employee enablement, and building governance committees that actually keep pace with rapid technological change.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.
Podcast Host: Jason Reichl
Executive Producer: Don Halliwell
Episode Highlights:

• 00:00 - Intro: Welcome to Risk Management Brick by Brick
• 00:37 - Keith's Journey: From IT Infrastructure to AI Governance Leadership
• 02:13 - The Natural Evolution: Why AI Governance Fits Within Privacy Teams
• 03:53 - ACT's Data Challenge: Managing Hundreds of Millions of Educational Records
• 06:27 - The Two-Tier Approach: Browser Copilot vs. Secured Enclave Strategy
• 08:27 - Driving Adoption: AI Governance Websites and Mandatory Training
• 09:41 - Real-World Application: AI as Human Reader for Exam Scoring
• 11:35 - Defining Responsible AI: Quality Assurance and Ethical Testing
• 13:10 - Starting From Scratch: Executive Buy-In and Proof of Concept
• 13:47 - Quantifying AI Risk: Moving Beyond High-Medium-Low Categories
• 16:14 - Risk Management's Elevation: From Cost Center to Executive Committee
• 18:38 - Vendor Responsibility: The Liability Challenge in AI Contracts
• 19:53 - The Insurance Question: Will AI Exposure Become Its Own Line?
• 20:45 - Risky or Too Risky: Keith's Rapid-Fire Risk Assessment
• 22:19 - Keeping Governance Current: Teams Channels and Knowledge Sharing
• 24:15 - Final Thoughts: Science Fiction Becoming Nonfiction 

Episode Resources:

• ACT
• TrustLayer

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

 Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

In this new, limited series of Risk Management: Brick by Brick, host Jason Reichl sits down with Van Carlson, Founder and CEO of SRA 831(b) Admin for Episode 1 of ‘Documentation & Organization’, to explore how small and medium-sized businesses can access enterprise-level risk management through 831B captive insurance programs. Van brings three decades of experience helping business owners move beyond traditional "buy and pray" insurance approaches to strategic risk financing that builds wealth while protecting assets.

Discover how 831B captives work like "health savings accounts for your business," why the tax code was originally designed to help smaller insurance companies compete, and how modern businesses are using these structures to cover non-transferable risks like supply chain disruptions, brand protection, and cyber incidents. Learn about Van's innovative "halo coverage" approach and why he believes every business owner should consider strategic risk retention as part of their growth strategy.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.
Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

• [01:03] - Van's Unconventional Journey: From FedEx to 30 Years in Risk Management
• [02:06] - 831B Basics: Tax-Deferred Insurance for Small Business Risk Building
• [03:04] - Modern Risk Coverage: Business Interruption, Supply Chain, and Brand Protection
• [05:22] - Halo Coverage Innovation: Filling Gaps Traditional Insurance Won't Cover
• [11:33] - Addressing 831B Misconceptions: Risk Management vs. Tax Planning
• [15:49] - Success Story: How One Denim Supplier Saved His Contract with Strategic Risk Planning
• [20:04] - Future Outlook: Why 831B Programs Are Becoming Standard Business Practice
• [24:02] - Risky or Too Risky Game: Van's Take on Corporate Acquisitions and Political Risk
• [25:44] - AI Integration: Using LegalOn to Decode Complex Insurance Policies
  
  

Episode Resources:

• Van Carlson's LinkedIn
• SRA 831(b) Admin
• TrustLayer

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

 Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

We're coming to you LIVE from Riskworld 2025! In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Reijo Pold, Founder and Chief Strategy Officer of ValueSpace, to explore how satellite-based infrastructure monitoring is revolutionizing climate risk management. Reijo brings a unique perspective from his background in tech and corporate investments, having developed their groundbreaking product at Lloyd's of London Lloyd's Lab with risk engineers and underwriters.

Discover how satellite technology has evolved from exclusive defense sector use to becoming an accessible tool for commercial risk assessment, why aging infrastructure combined with extreme weather events creates unprecedented challenges, and how organizations can leverage real-time data to prioritize repairs and prevent catastrophic failures. Learn about ValueSpace's partnership with the UN to enhance global safety standards and why this technology represents the future of infrastructure risk management.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.
Podcast Host: Jason Reichl
Executive Producer: Don Halliwell
Episode Highlights:

• [00:00] - Intro & Welcome to Risk Management Brick by Brick
• [00:44] - Satellite Telematics: Revolutionizing Infrastructure Monitoring
• [03:33] - Climate Change & Aging Infrastructure: The Perfect Storm
• [05:06] - Cost Benefits: Preventing Failures Before They Happen
• [06:21] - Quantifying Risk: The Power of Real-Time Satellite Data
• [08:34] - From Lloyd's Lab to Industry Standard: The ValueSpace Journey
• [10:57] - The Future of Infrastructure Safety Standards
• [12:16] - Key Takeaways: Building a Safer Infrastructure Future
  
  

Episode Resources:

• Reijo Pold's LinkedIn
• ValueSpace
• TrustLayer
  
  

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

We're coming to you LIVE from Riskworld 2025! In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Will Mulé, Global Solutions Practice Leader at Hub, to explore the critical concept of "Protect and Swerve" in today's rapidly evolving global risk landscape. Will brings a unique international perspective, having been born in Argentina, raised in the UK, and now leading global risk strategies in the United States.

Discover why traditional global insurance programs are failing in today's volatile environment, how cultural differences impact risk tolerance across continents, and why AI is fundamentally changing liability from physical risks to cyber threats. Learn practical strategies for managing geopolitical risks, the importance of knowing where your people are at all times, and how to navigate the complex world of local market requirements while maintaining global program efficiency.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl

Executive Producer: Don Halliwell
Episode Highlights:

• [00:00] - Intro & Welcome to Risk Management Brick by Brick
• [01:47] - Protect and Swerve: The New Global Risk Philosophy
• [02:43] - Major Global Risks: Geopolitical Threats and Cyber Evolution
• [04:26] - AI Revolution: How Driverless Cars Are Shifting Liability
• [06:31] - Strategic Partnerships: Choosing Scalable Risk Partners
• [07:32] - Cultural Intelligence: Managing Risk Across Borders
• [09:45] - Technology and Innovation: Data Analytics for Risk Tolerance
• [11:09] - Risky or Too Risky: Global Risk Decision Game
• [14:22] - Industry Advice: Why Insurance Is the Best Career Choice
  
  

Episode Resources:

• Will Mulé's LinkedIn
• Hub International
• TrustLayer 

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

 Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest

We're coming to you LIVE from Riskworld 2025! In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Sridhar Manyem, Senior Director and Head of Industry Research at AM Best, for a deep dive into the Directors & Officers insurance market. As the thought leadership arm of the world's oldest insurance credit rating agency, Sridhar reveals the hidden shifts happening in D&O coverage that could impact every organization with a board of directors.

Discover why market complacency might be setting companies up for costly surprises, how COVID-era court backlogs are creating latent risks, and why the current soft market conditions might not reflect true risk levels. Learn about emerging threats like litigation funding, social inflation, and the critical factors every organization should consider when structuring their D&O coverage.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.
Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

• [00:00] - Intro: Meet Sridhar Manyem from AM Best
• [02:10] - Market Reality Check: The Biggest D&O Shift in Years
• [04:47] - The Complacency Problem: Why Steep Price Declines Are Concerning 
• [07:18] - Claims-Made Policies: The Extended Risk Timeline Most Miss
• [08:07] - Emerging Threats: Litigation Funding and Social Inflation
• [11:10] - Coverage Strategy: Beyond One-Size-Fits-All Approaches 
• [16:08] - Risky or Too Risky: D&O Decision-Making Game
• [17:50] - Industry Advice: Building Relationships in a Close-Knit Market
  
  

Episode Resources:

• Sridhar Manyem’s LinkedIn
• AM Best
• TrustLayer
  
  

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow TRS on Spotify
• Tell a friend!
  
  

 Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest