In this episode, host Andrew Strange discusses the FCA’s consumer duty proposals with guests David Kenmir, a Partner in PwC’s Authorisation and Conduct practice, and Tessa Norman, a Manager in our Financial Services Regulatory Insights team. We discuss the challenges the proposals present for firms, from the need to make subjective judgment calls, to meeting the FCA’s expectations on monitoring outcomes, as well as how firms can embrace the opportunities associated with the proposals. We also cover the steps firms can take to prepare, and what the proposals will mean for firms’ supervisory interactions with the regulator.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected]

As many firms move to a long-term remote/hybrid working model, there are a range of issues to navigate, from meeting regulatory expectations, to maintaining cultural cohesion. In this episode, host Andrew Strange is joined by Sarah Passmore, a Director in PwC’s People and Organisation business, and John Newsome, a Director in our Asset Management regulatory practice, to discuss how firms are approaching these challenges and how they can manage the associated risks. We talk about meeting the FCA’s recently published expectations on remote/hybrid working, managing the regulatory and tax implications of staff working outside the UK, and navigating the wider impacts of hybrid working, from leadership to culture and diversity and inclusion. Our guests also discuss the impact on employee attraction and retention, the growing ‘power shift’ from employers to employees, and what the future of work looks like.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected]

With regulators and policymakers issuing a raft of ESG announcements in recent weeks against the backdrop of COP26, in this episode we discuss what those developments mean for financial services firms. Regular host Andrew Strange is joined by Lucas Penfold, a Senior Manager in PwC’s FS Regulatory Insights team, who specialises in ESG and asset management, and Declan McGinn, a Senior Manager in our Sustainability & Climate Change practice, who supports our banking clients on ESG transformation.
We discuss the key messages from COP26, and the challenges firms face in meeting evolving regulatory requirements, from strategy to resourcing and data. We also look ahead to the key issues that firms should be focused on next year and beyond, including upcoming regulatory deadlines in the UK and EU, how the PRA will enforce its climate risk requirements following the end of 2021 deadline, and how banks can deliver on their net zero commitments.
You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and a[email protected]

In this episode, we discuss the UK’s evolving anti-money laundering and terrorist financing regime, what that means for financial services and cryptoasset firms, and how the cryptoasset market is developing more broadly. Regular host Andrew Strange is joined by Hannah Swain, who leads PwC’s Financial Services Regulatory Insights team and is an expert on financial crime, and Haydn Jones, who leads our crypto and blockchain practice. 

Our experts cover the implications of the Government’s proposed changes to the money laundering regime, and the challenge of creating a future-proof framework in a rapidly evolving market. We also discuss how the regulatory regime for cryptoasset firms is developing, in the UK and elsewhere, and the benefits and risks that developments in digital currencies can bring for financial services.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected]

In this episode we discuss the FCA’s proposals for a new consumer duty, as well as how the UK’s regulatory framework is evolving outside of the EU. PwC Manager Tessa Norman is the host for this episode, with regular host Andrew Strange joining as a guest to discuss how a consumer duty would impact both firms and customers, alongside PwC Director Conor MacManus, who covers the changing shape and increasing scope of UK regulation.

We discuss how the consumer duty proposals could impact product design, business models and accountability. We also consider how the proposals fit within the broader shift towards a more outcomes and principles-based approach to regulation – and the benefits and challenges that brings for firms.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected]

In this episode we discuss the UK authorities’ finalised approach to operational resilience. Regular host Andrew Strange is joined by Adam Stage, who leads PwC’s regulatory insight on operational resilience, and Kelechi Igboko, a Director who leads the operational resilience work we deliver to a range of clients. We cover what firms need to do to comply with the policy and how they can overcome some of the challenges it brings.

Please contact our speakers if you’d like to discuss any of the topics covered, at a[email protected], [email protected] and kelechi.v.[email protected] 

In this episode we discuss the FCA’s final guidance on the fair treatment of vulnerable customers. Regular host Andrew Strange is joined by PwC Partner Angus Goldie and Conor D’Arcy, Head of Research and Policy at the Money and Mental Health Policy Institute, to discuss how the guidance will impact both firms and consumers. We cover how the guidance will be supervised and enforced, the challenges firms face in meeting regulatory expectations, and the extent to which the guidance will help consumers.

Please contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected] and [email protected].