Jackie Sanz, Protiviti's Managing Director in the Risk & Compliance Solution, hosts Risky Women Radio, featuring Naomi Bartlett and Natasha Anzik discussing AI's role in risk management. Naomi, from IGM Financial, highlights the challenges of balancing regulatory changes, team development, and AI adoption. Natasha, from Wealthsimple, emphasizes the need for speed, stakeholder trust, and adaptability. Both discuss AI's impact on customer support, financial advising, and compliance, including AML and privacy. They stress the importance of governance, risk-averse strategies, and leveraging AI for thematic analysis and automation to enhance efficiency and risk management.

SHOW NOTES

02:50 Challenges in Managing Risk 08:40 Impact of Post-Pandemic Technology Adoption 16:15 Naomi's Perspective on AI Use Cases and Governance 23:15 Building a Risk-Disciplined Strategy 31:39 Future Value of AI in Second Line Practices

Get Transcript and more compliance content: https://www.riskywomen.org/2025/03/podcast-s8e2-adoption-of-ai-to-support-2nd-line-functions/

Kimberley Cole hosts Risky Women Radio with guests Carol Beaumier and Bernadine Reese to discuss the top compliance issues in 2025. They reflect on 2024, highlighting the impact of US Supreme Court decisions on regulatory authority and a UK court ruling on discretionary commissions. They discuss the importance of AI in compliance, the need for dynamic risk assessments, and the challenges of global alignment on regulations. Key priorities for 2025 include AI, financial crime, operational resilience, and third-party risk management. They emphasize the importance of leveraging technology, ongoing training, and focusing on outcomes to improve compliance effectiveness.

SHOW NOTES

04:42 Review of 2024 Compliance Developments 11:17 2025 Compliance Priorities and Regional Views 17:12 Unique Considerations for Compliance Organizations 24:21 Regional Challenges and Horizon Scanning 29:20 Final Recommendations for Compliance Departments

Do you reach for an afternoon sugar snack as a “pick-me-up”? Or drink a coffee to push through the 4pm slump?

What you eat directly impacts how you think, feel, and perform—every meal is an opportunity to fuel your energy and your best self.

In this interactive workshop, Certified Health & Nutrition Coach Holly Rudge will guide you through simple nutrition hacks to boost your energy and focus. Drawing from her own journey from burnout to balance during her time at Bloomberg and Thomson Reuters, Holly will share actionable insights into the powerful connection between gut health, nutrition, and physical wellbeing.

WHAT YOU’LL LEARN

• The Gut-Brain connection: How digestion impacts energy, mood, and focus
• Foods that reduce stress and promote calm
• Fueling your body with foods that sustain energy and beat the afternoon slump
• Stabilising blood sugar levels to kick sugar cravings and stress eating
• Practical tips for meal planning and eating healthy on the go

In this episode Jo Shoppee, Head of Operational Risk - Technology at ANZ Bank, shares her unexpected journey into risk management, from a teller at ANZ to technology risk specialist. Jo discusses the challenges of balancing career and family, advocating for part-time roles for senior leaders. She emphasizes the importance of compassion and understanding in risk management, particularly in the three lines of defense model. She notes the shift towards data-driven risk management and the need to stay outcome-focused. She also discusses the top risks in the financial industry, including geopolitical risks, emerging technologies, and energy security.

Jo Shoppee: Jo is a commercially focused risk executive with extensive technology and finance sector experience, deep expertise in technology risk management, and a track record for building effective and trusted relationships.  Jo worked extensively across Europe in her time with General Electric, and has recently returned to ANZ, where her technology career first started, where she is the head of operational risk management for the Group Technology Division.

Jane Tumurbaatar: Jane is a Director at Protiviti with over 12 years’ experience in professional services. She has broad expertise across first, second and third lines of defence of risk management in financial services, government, and corporate organisations. Her experience extends to risk transformation, change management and remediation.

SHOW NOTES 02:14 Career Journey 05:05 Challenges and Achievements 08:39 Role of Compassion in Risk Management 11:05 Keeping Up with Technology in Risk Management 14:19 Changes in Risk Management Approaches 21:54 Leadership Style Evolution 33:41 Importance of Diversity in Decision Making

Transcript and More GRC Content: https://www.riskywomen.org/2024/12/podcast-s7e8-driving-tech-innovation-in-risk-management-jo-shoppee/

Kimberley Cole interviews Anna Mazzone, VP of Risk Security and ESG at ServiceNow, about her career and the digitization of enterprise and governance programs. Mazzone discusses her journey from Bank of America to Reuters, SuperDerivatives, and Markit, highlighting her role in building the KYC managed service. She explains ServiceNow's platform, which integrates data from various enterprise functions to enhance decision-making. Mazzone emphasizes the importance of digitizing enterprise processes, understanding third-party risks, and implementing AI governance. She advises focusing on people, quick wins, and strategic partnerships to drive successful change and improve operational resilience.

SHOW NOTES03:09 Career journey 10:08 What is ServiceNow 14:19 Creating Impact 21:38 Digitizing the Enterprise and Governance Programs 33:30 Opportunities and Challenges in GRC 40:48 Final Thoughts and Recommendations

More great risk content and transcript: https://www.riskywomen.org/2024/10/podcast-s7e7-digitizing-enterprise-governance-programs-anna-mazzone/

Kimberley Cole discusses the critical issue of child sexual exploitation and abuse with Bindu Sharma and Taura Edgar. Bindu, VP at ICMEC, highlights the evolving nature of child sexual abuse, including the rise of live streaming, sextortion, and new payment pathways. Taura, founder of TALK Hong Kong, emphasizes the need for evidence-based responses and data-driven decision-making in child protection. They discuss the role of financial institutions in combating child sexual exploitation, the importance of collaboration, and the need for better data and research to understand the true cost of child sexual abuse.

SHOW NOTES03:16 Bindu Sharma's Career Journey and Role at ICMEC 04:44 Challenges and Evolution of Child Sexual Exploitation 08:29 Impact of Financial Coalition Against Child Sexual Exploitation 15:38 Taura Edgar's Journey and Focus on Intra-Family Abuse 24:29 Key Challenges and Solutions in Child Sexual Abuse Prevention 27:07 Financial Industry's Role in Combating Child Sexual Exploitation 31:29 Collaboration and Industry-Wide Efforts

Transcript and more risk management content: https://www.riskywomen.org/2024/09/podcast-s7e6-how-financial-industry-can-protect-children-with-sharma-edgar/

Lyndee Fletcher, President of Vcheck Global, and Kimberley Cole discussed the need for a human-led technology-enabled approach to mitigate risks in reputational due diligence. They emphasize the importance of balancing open source and human intelligence, continuous monitoring, identity verification, and reusable credentials. Lyndee also discusses leadership strategies and team building, highlighting the importance of setting a clear vision, enabling team members to capitalize on their strengths, and taking calculated risks.

SHOW NOTES02:12 Career Journey04:28 Leadership & Team Building 12:16 Reputational Due Diligence & Common Misconceptions 15:52 AI & Technology in the Industry 26:49 Rants & Revelations

Transcript and more great Risk Management content: https://www.riskywomen.org/2024/08/podcast-s7e5-reputational-due-diligence-with-lyndee-fletcher/

In this episode of Protiviti's Risky Women podcast, Jenny Wong, a managing director in Protiviti’s Hong Kong office, speaks with Gayle Lacey, Chief Risk Officer at HSBC China.

Jenny and Gayle discuss:

• The top risks anticipated for financial services in 2024, including interest rate changes, economic conditions, regulatory scrutiny, cyber threats and third-party risks
• The challenges posed by evolving global ESG standards and how to balance risk management with the pursuit of innovation
• The role of AI and cross-functional collaboration in sharing future risk management strategies

Listen to the podcast as we explore Gayle’s career journey in risk management and learn about the experiences that have been instrumental in her professional growth. Gain insights into her predictions about significant risks facing financial services 10 years from now and essential skills for future CROs.

SHOW NOTES

01:49 Career Journey02:51 Defining Moment in Career 04:05 Adapting During Disruption 22:45 Future of Risk & Compliance 28:58 Qualities of Successful CROs 29:36 Priorities Going Forward

Risk management and compliance are crucial for successful business outcomes, according to Helena Frumson. In this episode she emphasizes that building trust means building revenue, and the need to take calculated risks and embrace opportunities for growth, while also managing potential risks. She also discusses career development strategies, including finding inspiration and remaining positive in uncertain times. And more on the importance of learning to say yes and no with intention!

With 25 years in international leadership, Helena Frumson excels in scaling organizations and crafting impactful business cases. Trusted by CEOs and investment funds, she drives strategic decisions and fosters growth through alliances. Passionate about commerce, innovation, and teamwork, Helena’s expertise spans finance, education, and fashion.

SHOW NOTES

03:02 Career journey 11:24 Healthy boundaries create trust 14:04 Sell the value of Risk & Compliance in times of peace 15:22 What is success? 18:15 Key attributes & career opportunities 23:33 Is empowerment coming soon? 25:55 Rants & Revelations

Get transcripts and more great Risk Management content: https://www.riskywomen.org/2024/08/podcast-s7e3-risk-management-is-a-revenue-enabler-helena-frumson/

In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.

Ghislaine and Gloria discuss:

• The importance of embracing change and leaning into discomfort as drivers for personal and professional growth
• The crucial role risk professionals play in shaping and adapting to our dynamic landscape, highlighting a career filled with opportunities for influence and fulfillment
• The evolution of compliance functions in response to technological advancements such as digital growth and AI, emphasizing the need to optimize resources while maintaining excellence for substantial organizational impact.

This insightful dialogue delves into Gloria’s career trajectory, enthusiasm for risk management, inspiring figures, and perspectives on the evolving domain of risk and compliance. It also highlights her commitment to driving social, financial and economic inclusion for underrepresented and marginalized communities.

Tune in to gain invaluable insights on mastering risk management with purpose.

SHOW NOTES02:38 Career Journey16:06 Leaning into Discomfort 22:45 What's coming for Risk & Compliance in the Next 5-10 Years 28:58 Important Traits of CROs 29:36 Top Priorities for the Year Ahead