<p>Join Tiffani Bova and I for actionable insights from her book "The Experience Mindset" and the respective research supporting how you can drive revenue growth by getting the balance between focus on customer experience and focus on employee experience right.</p>

Join Tiffani Bova and I for actionable insights from her book "The Experience Mindset" and the respective research supporting how you can drive revenue growth by getting the balance between focus on customer experience and focus on employee experience right.

Rita McGrath & Tiffani Bova, Author of "The Experience Mindset" - Thought Sparks

Thought Sparks are the brainchild of Rita McGrath. They are insightful actions, strategic ideas, actionable suggestions and innovative approaches that help organizations and leaders master the future with less fear and more confidence. 
New episodes of the Thought Sparks Podcast are released every other Tuesday at 11am Eastern.

Business

Thought Sparks are the brainchild of Rita McGrath. They are insightful actions, strategic ideas, actionable suggestions and innovative approaches that help organizations and leaders master the future with less fear and more confidence. New episodes of the Thought Sparks Podcast are released every other Tuesday at 11am Eastern.

Share Rita McGrath & Tiffani Bova, Author of "The Experience Mindset" - Thought Sparks

Sign up to save your podcasts

Rita McGrath & Tiffani Bova, Author of "The Experience Mindset" - Thought Sparks

Rita McGrath & Tiffani Bova, Author of "The Experience Mindset" - Thought Sparks

More shows like Thought Sparks

The Look & Sound of Leadership

Coaching for Leaders

Pivot

HBR IdeaCast

Masters of Scale

The Prof G Pod with Scott Galloway

Huberman Lab

The Ezra Klein Show

Zero: The Climate Race

Prof G Markets