“I like to hear what we do well, but I really want to hear what we can do better.”

Rocky Donahue started his career at Pace Suburban Bus (Pace) as a financial analyst. Thirty-seven years later, he is still at Pace and is now the Executive Director. Pace operates suburban bus, ADA paratransit, on-demand services, and vanpool in one of the largest service areas in the US.

As ridership and congestion issues plague North America, Donahue does a deep dive into their new arterial rapid transit (ART) system. Unlike bus rapid transit, ART doesn’t have a dedicated lane but uses technology to reduce travel times and gain riders’ trust. Counter to the declining ridership trend, their bus on the shoulder program has seen incredible increases in ridership over the past few years. The new ART system hopes to gain similar popularity.

Find out about that and more on this episode of Transit Unplugged. 

If you want to know more about Pace, check out their website.

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