Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.

Let’s dive in!

In this episode, I sit down with Justin Boling, an EOS Implementer, who shares that Change isn’t easy, but with the right communication, clarity, and culture, it doesn’t have to be chaotic. Learn how setting expectations, building trust, and laying solid foundations can help teams navigate resistance, retain talent, and solve the right problems at the right time.

01:40 The Journey of a Change Agent

04:00 Understanding Resistance to Change

06:59 Navigating Conversations About Change

10:33 The Muscle of Comfort in Uncomfortable Situations

13:37 From Employee Number 11 to Growth

17:46 The Cost of Bad Hires

25:01 Implementing EOS for Sustainable Growth

29:14 Curiosity and Impact

30:06 Lessons from the Integrator Seat

31:10 The Importance of Slowing Down

32:01 Challenges in Implementation

33:00 Navigating Accountability and Expectations

35:39 Building Execution Mindsets

38:05 Identifying and Prioritizing Issues

40:01 From Ideas to Action

43:02 Tipping Points in Implementation

45:07 Balancing Structure and Flexibility

47:21 Finding the Right Fit

48:34 Closing Thoughts and Future Connections

Episode Resources