Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.

Let’s dive in!

In this episode, I sit down with Dave Borland, an EOS Implementer, who shares how shifting from product driven selling to needs based leadership transformed both his business and his mindset. From learning the hard lessons of poor hiring to embracing structure through EOS, he explains how accountability, data, and humility fueled a complete turnaround. Hear how focusing on curiosity, culture, and consistent execution helped him build a stronger team and a business that could thrive without him.

00:00 From Selling to Solving Needs

04:00 Career Path: Lessons Learned

08:56 Entrepreneurial Roots & Sales Philosophy

14:25 Evolution of Sales Mindset

18:55 Scaling Business and Leadership

23:46 The Challenges of Hiring

28:48 Team Intervention and EOS Discovery

32:51 Hiring Strategies and Visionary Bias

39:58 Merging Companies & Early EOS Struggles

43:56 EOS Turnaround & Successful Exit

48:50 The Impact of EOS: A Deep Dive

55:10 Qualities of an Ideal Client

59:51 Connecting with Dave

Episode Resources