Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.

Let’s dive in!

In this episode, I sit down with Michael Richman, an EOS Implementer and Business Coach, who shares how an implementer creates the safe space needed for real conversations, why strong client relationships come from old fashioned consistency, and how partnerships thrive on open communication. Michael also discusses the value of curiosity in facilitation and why patience, not quick changes, is the smartest move when acquiring a business.

03:00 The Impact of EOS on Business Growth

07:00 Family Business and Entrepreneurial Roots

10:00 Growing a Niche Business

14:00 Scaling and Preparing for Acquisition

17:00 The Dynamics of a 50/50 Partnership

21:00 EOS Implementation and Organizational Change

25:00 Transition to Implementer and Facilitator

29:00 The Art of Professional Facilitation

32:00 Defining Success and Post-Acquisition Challenges

36:00 Lessons from Post-Acquisition Pitfalls

40:00 Identifying Business Opportunities and AI’s Role

43:00 Navigating AI and Client Criteria

Episode Resources