All the major airlines (United, Delta, American) recently dropped change fees as Southwest looked smugly on. This comes as a welcome change for frequent flyers, but we had to ask: what prompted the decision? To understand why airlines chose this route and the business rationale behind the decision, listen in to hear Jenny Rae break it all down.

Black Belt waitlist: https://tinyurl.com/bb-dec-cohort
Free Case of the Month: tinyurl.com/caseofthemonth

Advertise on Strategy Simplified: tinyurl.com/mcpartnership

Free Consulting Prep Just Got a Whole Lot Better

Create a free MC account for access to step-by-step learning pathways, a brand new case prep course, and more. Download the MC app to prep anywhere.

Connect With Management Consulted

• Create a free MC account or download the MC app (Apple, Android) to start your prep today
• Schedule a free 15min consultation with the MC Team
• Watch the video version of the podcast on YouTube
• Follow us on LinkedIn, Instagram, and TikTok
• Join an upcoming live event – case interviews demos, expert panels, and more