In episode #273, I’m sharing some insight from a Mark Roberge talk in Tempe, AZ at PHX FWD. Should we believe the ARR per FTE hype?

- Is my SaaS being left behind?

- Should we believe the hype?

- Current benchmarks for ARR per FTE

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In episode #272, I address poor financial close practices. You must close your books on time to understand economic performance.

- What day should your books be closed?

- Insource or outsource accounting?

- It’s not just cash performance

Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

In episode #271, I address a student question from TheSaaSAcademy.com. And that’s billing pauses. How should we handle this with our revenue retention calculations?

- Let’s define a billing pause

- Impact on your MRR schedule

- Impact on GRR and NRR

- Unpredictable revenue

Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

In episode #270, I address the methods of calculating your retention. Contrary to those social media posts, cohort retention is NOT the only way to calculate retention. I’ll tell you why.

- The 3 retention calculations

- What is cohort retention

- What is aggregate retention

- Segmentation

Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

In episode #269, I address a question from a recent conversation with a founder who was starting a software/hardware play. You must understand your business model and the type of company that you are building.

- Am I Software or Hardware?

- What is my business model?

- Have you defined your SaaS P&L?

- What about people-powered revenue?

Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

In episode #268, I address a debate that arose a recent SaaS CEO and CFO dinner in San Francisco.

- What is Rev Ops?

- CFO or CRO?

Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

In episode #267, I address the coveted MRR schedule. Done wrong, it causes a ton of headaches and can derail due diligence.

- What is the MRR schedule?

- Where do you source the data?

- What systems house this data?

Have you joined our SaaS community? https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

In episode #266, I address a reader's question about payment processing revenue. There are two key points. Recording the revenue on your P&L, and can I take ARR credit for this revenue stream?

- The nature of your payment processing revenue

- ARR credit

- Gross profit

Join my SaaS community to be notified of future training, webinars, templates, and more: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

In episode #265, I address one of the four key professional services metrics. I received a message from someone who read my blog posts about this metric. Let’s break down the steps and inputs.

- Services backlog

- Monthly burn number

- Billable FTE’s

Services Metrics: https://www.thesaascfo.com/how-to-effectively-manage-your-professional-services-team-with-metrics/

Episode 264 – The Difference Between Booking Date and Revenue Start Date

In episode #264, I tackle a question from a SaaS CEO in Spain. They messaged me on LinkedIn about dates. Sales wants to record the contract on the execution date, and finance must begin revenue on the subscription start date. What’s the right process?

- Bookings dates

- Revenue on the P&L

Have SaaS questions? Join our community: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout