[228] Running a successful salon or spa business involves way more than just providing a service: creating an excellent customer experience is an art. From forming personal connections with guests to keeping your environment clean and inviting, many factors make up the total package. And no matter how many industry awards you win, nothing tops what your clients have to say about you.

That's why in early November, we shun a light on the profound impact that hair and beauty professionals can have on people's lives with a week of celebration and storytelling. In this episode, hear stories from clients and staff that encapsulate what makes this industry unique. 

Links:

Learn more about Salon Appreciation Week: https://bit.ly/3oTdaS7

Watch Bernadette & Tara's story: https://bit.ly/31Puxe4

Watch Christian & Julie's story: https://bit.ly/3dWJxZH

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

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Read the transcript, or click here to learn more about Phorest Salon Software.