Same Side Selling Podcast

Have you ever had a horrible client interaction where you are trying to rack your brain on how to recover? In sales, there are a myriad of different issues you can face which is why it is important to know how to handle these situations. In this episode, Ian Altman discusses two important tips when dealing with botched client interactions that will help you avoid future issues or losing your client’s trust. 

Quotes: 

“So, what I want you to consider is this, is that next time something doesn't go right, If you catch yourself saying, 'Well, it's someone else's fault. Somebody didn't do this. This person didn't do this or that...' Instead, look in the mirror and say, 'what could I have done differently? And how can I take responsibility for that?' ” - Ian Altman 

“And if every time something goes sideways, you blame somebody else, Then you've just become a really great storyteller” - Ian Altman

Looking for more guidance and support on handling all your B2B sales struggles? You can connect with Ian Altman and learn more about the Same Side Selling Academy through the links below: 

Linkedin: https://www.linkedin.com/in/ianaltman/

Twitter: https://twitter.com/IanAltman

Website: www.samesidesellingacademy.com

Email : [email protected]

This new virtual world has been in the making for quite some time, but the global pandemic sure sped things up.

So, how do we pivot to this virtual business environment?

Ian Altman is joined by Adrian Salisbury to discuss how you can improve the quality of your Zoom meetings, and avoid looking like an amateur when it matters most.

While it may initially seem like a great opportunity when a potential client asks for a proposal, this type of request can trap us into an endless cycle of following-up and "checking in".

Learn how to respond in an efficient way that will be more likely to lead to success, and a good long-term client relationship.

A lot of people believe that in order to be a successful salesperson you must be endlessly optimistic. Ian Altman challenges this belief and explains why the top sellers benefit from being quite skeptical.

Ian Altman is joined by newly published author and business owner, Raman Seghal. Raman has credited much of his success to Same Side Selling and today he's sharing some of his best tips for starting your business.

A common sales tactic is to ask for the "decision maker" when speaking to potential new clients. This can (and often does) backfire in multiple ways ultimately leading to a loss of a sale.

Ian Altman explains why you should avoid this line of questioning and how to instead get you and your customer on the same side.

Ian Altman is joined by author and marketing expert Gair Maxwell to discuss some of the biggest mistakes that businesses make when it comes to their marketing and branding. They then dive into helpful tips you can utilize to avoid these blind spots.

What does it mean to sell with integrity? It means that you're putting your client's results ahead of your own desire to make a sale.

Ian Altman shares some real-life experience on why selling with integrity matters.

As salespeople, we get really excited when we have evidence of how well our product or service solves a problem. But often, our clients don't buy into our facts as we expect.

Ian Altman explains a much more effective tactic you can use to connect with your clients and enrich the sales process.

When it comes to big client meetings, sometimes we tend to over-prepare in the wrong area, or under-prepare all together. This tends to lead to frustrating (or embarrassing) results.

On this episode of The Same Side Selling Podcast, Ian Altman discusses the best way to prepare for those important client meetings and a few key areas that people often overlook.