SBI, The Growth Advisory

SBI, The Growth Advisory

By SBI, The Growth AdvisoryBusiness
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SBI, The Growth Advisory episodes

  • Episode 6: Big Returns from Customer Success (Part #1)

    Companies should never underestimate the value of customer success, which can significantly increase upsell and cross-sell opportunities. Invest in your customers, and your customers will invest in you.

    In this episode, SBI Senior Partner and TMT Practice Leader, Tony Erickson talks with symplr CEO, BJ Schaknowski and President, Nicole Rogas to learn how the provider of enterprise healthcare operations software and services succeeded in building a large, consolidated brand with a focus on customer success.

    Key Talking Points:

    • How symplr continues to tell a consolidated brand story after 15 acquisitions
    • The payoff of heavily investing in customer success, which reduces churn
    • Hiring the right go-to-market talent that aligns with the company’s GTM strategy
    • 18 min
    • Episode 5: Empowering Sales with AI

      Episode 5: Empowering Sales with AI

      AI development continues at a breakneck pace, with the number of use cases increasing by the day. This raises the question for many Go-to-Market leaders: how do we use AI to help sales? How do we ensure smooth adoption of AI? And what value does it bring to the business?


      In this episode, SBI Managing Director of Talent Services, Ray Makela meets Conor Grennan, Head of Generative AI at NYU Stern School of Business to take a deep dive into the state of generative AI today, its use cases, and key considerations in business.


      Key Talking Points:


      • Use cases for generative AI in Sales and how it augments various tasks
        • Overcoming resistance to AI use, and key considerations such as data privacy
          • Ideas for effective AI enablement, as well as other new use cases for AI

          • 40 min
          • Episode 4: Growth at Any Cost is Over

            Episode 4: Growth at Any Cost is Over

            Understanding the right design and execution of GTM levers in uncertain markets could help CEOs propel their revenue growth by making efficient use of existing resources.


            In this episode, Pilar Schenk, Cisco COO, Global Specialists, and Mike Hoffman, SBI CEO, discuss strategy, execution, and activation against a backdrop of those who had a growth thesis in tech of growth, at any cost.


            26 min
          • Episode 3: Know to Grow Sales Talent

            Episode 3: Know to Grow Sales Talent

            A crucial driver of an organization’s revenue growth plans is the people that work there and how they perform. The importance of understanding how to develop top talent in go-to-market teams cannot be understated.


            In this episode, Senior Partner and TMT Practice Leader at SBI, Tony Erickson meets with Director of Global Sales Enablement at Nearmap, Karen Mattice to talk about Nearmap’s approach to talent development through its Know and Grow strategy.


            Key Talking Points:


            • Assessing talent and creating individual OKRs in line with corporate OKRs
              • Developing standardized training that focuses on gaps in key competencies
                • How Nearmap leverages AI to analyze and optimize sales conversations

                • 21 min
                • Podcast: Increasing Sales Talent Productivity Through Effective Coaching

                  Podcast: Increasing Sales Talent Productivity Through Effective Coaching

                  Subtitle: (None)

                  In the current landscape, where business leaders are strategically shifting their focus to recovery, the role of sales managers has taken on a critical new dimension. Join us for an interactive webinar to discuss the transformative power of sales coaching in driving commercial excellence.


                  In this webinar, you'll learn about:


                  • The crucial role of sales coaching in attaining commercial excellence.
                    • Moving beyond ad-hoc coaching: Effective alternatives and solutions.
                      • Cultivating a world-class sales coaching culture.
                        • Key sections to include in your Sales Coaching Playbook.
                          • Maximizing coaching ROI through insightful metrics.
                            • Harnessing collaborative learning for advancing sales coaching skills.


                            • 53 min
                            • Episode 2: Delivering Sales Velocity

                              Episode 2: Delivering Sales Velocity

                              Understanding the types of seller behaviors that have been most successful in today’s slow-moving market could help CEOs create value by improving the commercial productivity of their GTM teams.


                              In this episode, Chief Strategy and Product Officer at SBI, Nick Toman, and SBI General Manager of Talent Productivity, Ray Makela, discuss how top CEOs are adopting effective seller approaches and generative AI to push the sales margin.


                              Key Talking Points:


                              • The winning seller profiles that drive increased commercial productivity
                                • Findings from SBI’s latest report on seller approaches and sales velocity
                                  • How generative AI can support sellers in understanding customer needs

                                  • 35 min
                                  • Episode 1: Wait and See is Over

                                    Episode 1: Wait and See is Over

                                    CEOs are no longer waiting to see what will happen next. They are taking control of what they can to be optimally positioned for what comes next.

                                    There are many aspects of business outside the control of CEOs; and many have recognized this and are no longer waiting to see what will happen next. In this episode, SBI CEO, Mike Hoffman, and SBI President of Consulting, Scott Gruher, discuss how CEOs are taking control of three major challenges to position their companies for what's to come.


                                    Key talking points:


                                    • How CEOs are focusing efforts in the face of increased operating costs, slower sales cycles, and low morale
                                      • Back to the base and aligning sales, marketing, and customer success
                                        • Evaluating capabilities - are the skills and experience that brought the company here what it needs in the future?

                                        • 17 min
                                        • Uncovering the Secret to Clean Data

                                          How CEOs Maximize Value CreationCEOs must make rapid, critical business decisions while being increasingly inundated with data, trends, and conflicting information. In this age of information overload, how can you make sound judgments for your organization without the threat of falling behind?


                                          On today's show, we are joined by Frank Cespedes, Senior Lecturer at Harvard Business School, recurring contributor to Harvard Business Review, and author of Sales Management That Works: How to Sell in a World that Never Stops Changing. Frank discusses key insights from his book and ultimately how leaders can separate fact from hype.


                                          23 min
                                        • How CEOs Maximize Value Creation

                                          On today’s show, serial entrepreneur Jeron Paul, Cofounder and CEO of Spiff, explains how he started, grew, and exited 3 successful ventures. Jeron and SBI’s CEO, Matt Sharrers, talk about the elements needed to drive a growth culture, including a Revenue Growth Office that generates a universal fact base executive team leaders can use to make unified decisions, as well as tools that create visibility, connectivity, and improved employee experience.

                                          28 min
                                        • How a $3B Software Company's Forward-Thinking Strategy Accelerated Them Through the Downturn

                                          Organizations have had to drastically reimagine their revenue model since last year to accommodate the new era of digital. However, some companies anticipated this shift much earlier in advance and were able to adapt and scale quicker than their competitors. Autodesk is among those whose strategy pre-pandemic allowed them to weather 2020 unscathed.


                                          On today’s show, Steve Blum, Autodesk CRO and EVP Worldwide Field Operations, joins us to discuss topics that are top of mind for commercial leaders navigating the second half of 2021, including:


                                          • Revenue Model Shifts Pre and Post-Pandemic
                                            • Talent Requirements For a Frictionless Customer Experience

                                            • 21 min

                                            About SBI, The Growth Advisory

                                            From the publisher's feed

                                            Welcome to the SBI Podcast Channel. SBI is the go-to-market (GTM) growth advisory with proven experience in helping innovative companies achieve real results in sales and marketing. This channel…