Sleeping Barber - A Marketing Podcast

SBP 089: Future Demand, Not Demand Generation. With James Hurman.


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Welcome to another episode of the Sleeping Barber Podcast!

Join Marc and Vassilis as they dive into the world of marketing effectiveness with special guest James Hurman.

James, the founder of Previously Unavailable and the Masters of Advertising Effectiveness program, shares his deep insights into the startup ecosystem, the importance of balancing customer acquisition costs (CAC) with brand awareness, and the concept of future demand. This episode is packed with valuable knowledge on how to build sustainable marketing strategies that drive long-term success.

Enjoy the show!


Our Guest:

James Hurman - https://www.linkedin.com/in/jameshurman/

  • Founder Previously Unavailable - Innovation Studio
  • Founder & Programme Director of the Masters of Advertising Effectiveness course with WARC
  • Co-founder of Tracksuit - a SaaS brand health tracking system
  • Co-author with Peter Field on the Cannes Lions / WARC publication called Creative Effectiveness Ladder
  • Author of a new book for startups called Future Demand and The Case for Creativity

  • Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠

    Get in touch with our hosts:

    Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/

    Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠


    Timestamps:

    0:00 - Episode Introduction

    3:28 –the trouble with CAC & the startup playbook

    6:39 – why future demand (brand building) is important for startups

    10:15 – is demand generation possible

    15:04 – Why CAC gets worse without brand awareness

    17:30 – Split budgets between brand and performance marketing

    19:00 – James’ journey into effectiveness

    24:14 – What is effectiveness?

    26:35 – The Creative Effectiveness ladder

    32:35 – Do ads wear out or wear in?

    37:10 – The customer need behind Tracksuit’s brand health tracking SaaS

    41:10 – Lessons for early-stage startups

    44:53 – The power of industry expertise inside a startup

    47:58 – Building Effectiveness knowledge inside companies

    51:15 – Much of what marketers are taught is wrong

    53:30 – Marketing evidence needs to wear in

    54:15 – how to learn more about James

    55:09 - Post Pod with V and Marc


    Background Research & Literature:

    James on LinkedIn https://www.linkedin.com/in/jameshurman/

    Tracksuit https://www.gotracksuit.com/us

    Previously Unavailable https://www.previously.co/

    Creative Effectiveness Ladder https://www.lionscreativity.com/creative-effectiveness-ladder

    The Principle of Future Demand https://www.previously.co/projects/the-principle-of-future-demand


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