Scalable Call Center Sales

Scalable Call Center Sales

By Jason CutterBusinessEducation
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Scalable Call Center Sales episodes

  • [047] Lead Data Enhancements and Appends, with Steven Moreno from IM Data Center
    How can you be more effective in your marketing? How has it changed over the past 20 years?
    In this episode, Steven Moreno from IM Data Center and I, talk about lead data enhancements and appends.
    We also talked about his experiences in helping his clients by providing precision targeting for online marketing, telemarketing, and anything to do with enhancing data and adding more attributes to it.
    Learn more about data, lead generation, marketing, and a lot more helpful tips Steven and I got for you.
    Find out if your Sales Operation in Scalable
    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker
    Get help with your sales team
    Connect with Jason on LinkedIn
    Or go to Jason’s HUB – www.JasonCutter.com
    Connect with Steven on Linkedin
    46 min
  • [046] Digital Marketing Strategies and Success, with Donald Batsford from Google

    Are you fully using your digital capabilities to connect with people? How do you leverage digital marketing?

    The world has changed when it comes to marketing. In order to be more effective, you must ensure that you are leveraging all available resources to engage your prospects.

    In this episode, Donald Batsford from Google and I talk about digital marketing strategies and success.

    Learn more from his experiences as the Head of Industry of the company, and as he leads a team of digital marketing experts.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Donald on Linkedin

    52 min
  • [045] Becoming Bulletproof for the Sales Battlefield, with Shawn Rhodes from Bulletproof Selling

    What qualities do you think a successful sales leader should have? How can you make your sales team stand out on a sales battlefield?

    In this episode, Shawn Rhodes from Bulletproof Selling and I, talk about becoming bulletproof for the sales battlefield.

    "The priority that every sales leader should be encouraging in their team, is the ability and willingness to innovate." – Shawn Rhodes

    Learn more about successful sales operations how to become an effective sales leader.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Shawn on Linkedin

    43 min
  • [044] Recruiting and Retention Success, with Milan Batinich from A.W. Companies, Inc.

    How do you become successful in recruiting and retention? How do you manage to lead a team with considerable diversity in behavior and preferences?

    One of the biggest things in successfully keeping people in the company is the Platinum Rule, where you take a step further and treat your employees the way they want to be treated.

    In this episode, Milan Batinich and I talk about his experiences in BPO Staffing. We also talked about the Predictive Index which is one of his specialties, and how that fits into your call centers.

    Learn more about recruiting, retention, creating valuable connections, and leadership.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Milan on Linkedin

    37 min
  • [043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center

    What does it take to build a successful BPO company? How successful are you with your agents?

    In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.

    In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.

    Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Richard on Linkedin

    48 min
  • [042] How Emerging Media Can Help You Close More Sales, with Eric Smith from Incremental Media

    In a world full of distractions, how can you reach more customers? Are you winning overall with your marketing strategy?

    Consumers aren't always going to do what you think they should. They will not always follow your footsteps. And many companies only consider how they want to market their product, yet neglect to consider what the consumers want.

    In this episode, Eric Smith from Incremental Media and I, talk about how emerging media can help in closing more deals.

    Learn more about success in sales, utilizing media, and marketing strategies.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Eric on Linkedin

    46 min
  • [041] Learning How To Become A Sales Professional, with Leff Bonney from Florida State University

    How do you move up from a salesperson to a sales professional? What are some of the steps to be successful in a sales career?

    It is not as simple as you may think to start in the sales industry. Few people are born salespeople, while most must work hard to acquire the necessary skills.

    In this episode, Leff Bonney from the FSU Sales Institute and I, talk about learning how to become a sales professional. We also talked about his experiences as a professor of sales and marketing.

    Learn more about what truly separates great salespeople from everyone else, and become a self-made sales professional.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Leff on Linkedin

    44 min
  • [040] Lessons From A Sales Revenue Growth Expert, with Doug C. Brown

    Every department of a company must learn how to connect with customers on a human-to-human level somewhat on the customer journey so that they feel valued, whether it's short-term or long-term sales.

    In this episode, Doug C. Brown from Business Success Factors and I, talked about his experiences in talking to CEOs and top business leaders in his own Podcast Show.

    We also talked about what he sees in the Consulting Industry that can be helpful in building scalable sales operations.

    Learn more about the customer journey, accountability, and scaling through the pandemic situation.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Doug on Linkedin

    46 min
  • [039] The Value of Good Data, with Courtney Sylvester from SalesIntel

    How can data help you in scaling with your sales team? How important is it to understand the data that you have?

    It's crucial to understand where everything you're doing derives from. To make better sales, marketing, and operational decisions, you should be reviewing whatever you have on a regular basis.

    In this episode, Courtney Sylvester from Sales Intel and I, talk about her experiences coming from Sales Operations, Marketing, and then to Data or Analytics.

    Learn more about scaling using data and analytics, and overcome challenges that hold you back from winning with your sales team.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Courtney on Linkedin

    39 min
  • [038] Shaping the Next Generation of Sales Professionals, with Caitlyn Gill from Oregon State Sales Academy

    How can sales become a profession for somebody? What is the process to make this happen?

    In recent years, there has been a trend toward professionalizing the field of sales in all of its various forms. There are college programs and independent organizations that are making this attainable right now.

    In this episode, Caitlyn Gill from Oregon State University Sales Academy and I, talk about the next generation of sales professionals. We also talked about her experiences as the Director of the Academy and a Professor in the College of Business.

    Learn more about becoming a sales professional and leader, and education – specifically the Sales Academy.

    Find out if your Sales Operation in Scalable

    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

    Get help with your sales team

    Connect with Jason on LinkedIn

    Or go to Jason’s HUB – www.JasonCutter.com

    Connect with Caitlyn on Linkedin

    Learn more about Caitlyn

    Caitlyn's Bio

    Caitlyn Gill is the Director of the Oregon State Sales Academy and a Professor in the College of Business. In her dual role, Caitlyn utilizes her industry expertise to prepare the next generation of sales leaders at Oregon State University.
    Prior to joining Oregon State, Caitlyn spent the past 12 years at Insight Software – the world’s leader in financial reporting serving as the Director of Solutions Engineering and led the company through two acquisitions. Prior to joining Insight, Caitlyn began her tech career at a startup called Sageworks, now Abrigo serving in sales, consulting and management roles.
    Caitlyn's Links
    https://business.oregonstate.edu/student-experience/student-centers/sales-academy

    Show less
    51 min

About Scalable Call Center Sales

From the publisher's feed

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.