Scalable Call Center Sales

What is the best way to scale something that isn’t scalable? What are some of the obstacles to getting leads?

Koby created a solution to offer access to a pipeline of leads and calls after realizing that insurance sales representatives don’t have enough access to the performance marketing business. This is what LeadRilla is all about: giving people access to performance marketing.

In this episode, Koby Hastings from LeadRilla and I, talk about the experiences and best practices he has learned in building a customer acquisition and management platform.

Learn more about the elements of acquiring leads, customer acquisition, and the challenges that you may face along the process.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Koby on LinkedInKoby‘s BioLeadrilla is a customer acquisition and management platform built for individual sales agents. In 2018, Leadrilla realized that individual sales agents did not have access to the performance marketing industry like large agencies and carriers had. Leadrilla delivers this access in a simple and easy-to-use platform, which has allowed Leadrilla to bring an entirely new market of buyers into our industry.Leadrilla’s platform is completely self-serve, allowing individual agents to design and launch their own lead and call campaigns. The platform allows each agent to have full control over their customer acquisition efforts – even with a small budget.Leadrilla is headquartered in Lexington, KY, and operates in the life insurance, medicare, and solar verticals.Koby’s Linkshttps://leadrilla.comhttps://www.linkedin.com/in/kobyhastings/Learn more about KobyShow less

[00:00:00] Jason: Hey, what’s going on. Everybody. Jason here with another special guest episode of the scalable call center sales podcast. I am excited as always for my guests today. Koby Hastings from lead rilla. So lead really well. Let’s talk about that first

What are the medicare health insurance verticals? What specifically are they focusing on or having to deal with?

In this episode, Katie Feeney from Active Prospect and I discuss her role as Sales Director, as well as her expertise and skill in the health, medicare, and life insurance verticals.

Active Prospect is organized into lines of business, and each sales director learns about the major players in the industry before customizing how they implement the solution to their client’s challenges.

Learn more about the verticals of health, medical, and life space. Create a more healthy insurance lead generation funnel!

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Katie on LinkedInKatie‘s BioKatie Feeney is an ActiveProspect Sales Director focused on our Health, Medicare, and Life Insurance verticals. Prior to coming to ActiveProspect, Katie worked in the lead generation space at a Marketing technology company that was later acquired. After the acquisition, Katie managed the traffic flow of data leads and calls into their internal Medicare agency.Katie’s Linkswww.activeprospect.comwww.linkedin.com/in/katiefeeney2021Learn more about KatieShow less

Jason: Hey, what’s going on, everybody. Welcome to another special guest episode of the scalable call center sales podcast. My name again is Jason cutter, and I’m so excited that you’re here and joining me. My special guest today is Katie Feeney from active prospect.[00:00:15] So Katie is a sales director with active prospects. And her focus and expertise, which is going to make for an interesting conversation. I know is she focuses on health, Medicare, and life insurance verticals within what active prospect does. And prior to being with active prospect, she was in the lead generation space.[00:0

What are the medicare health insurance verticals? What specifically are they focusing on or having to deal with?

In this episode, Katie Feeney from Active Prospect and I discuss her role as Sales Director, as well as her expertise and skill in the health, medicare, and life insurance verticals.

Active Prospect is organized into lines of business, and each sales director learns about the major players in the industry before customizing how they implement the solution to their client’s challenges.

Learn more about the verticals of health, medical, and life space. Create a more healthy insurance lead generation funnel!

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Katie on LinkedInKatie‘s BioKatie Feeney is an ActiveProspect Sales Director focused on our Health, Medicare, and Life Insurance verticals. Prior to coming to ActiveProspect, Katie worked in the lead generation space at a Marketing technology company that was later acquired. After the acquisition, Katie managed the traffic flow of data leads and calls into their internal Medicare agency.Katie’s Linkswww.activeprospect.comwww.linkedin.com/in/katiefeeney2021Learn more about KatieShow less

Jason: Hey, what’s going on, everybody. Welcome to another special guest episode of the scalable call center sales podcast. My name again is Jason cutter, and I’m so excited that you’re here and joining me. My special guest today is Katie Feeney from active prospect.[00:00:15] So Katie is a sales director with active prospects. And her focus and expertise, which is going to make for an interesting conversation. I know is she focuses on health, Medicare, and life insurance verticals within what active prospect does. And prior to being with active prospect, she was in the lead generation space.[00:0

What are some of the features that make working from home and being productive possible? Is there anything that can be done from a technological or procedural level to help?

You’ll need to develop an entirely different culture in this setup, and leadership is one of the most important aspects of creating successful remote operations.

In this episode, Ruben Ugarte from Active Prospect and I, talk about his experiences in different sectors within the home services realm. We also talked about the perks of working remotely.

Learn more with Ruben’s expertise in lead generation, acquisition, and management, especially for home service industries

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Ruben on LinkedInRuben‘s BioWith nearly 20 years of experience in different sectors within the home services industry, Ruben Ugarte is an expert in all things lead generation, acquisition and management.Ruben’s Linkswww.activeprospect.comhttps://www.linkedin.com/in/ruben-ugarte-solar-junkie/Learn more about RubenShow less

Jason: Hey, what’s going on everybody so glad that you could join me for another special episode of the scalable calls center sales podcast. I have a fun guest today. I’m looking forward to this because I met Ruben through a couple of conferences.[00:00:14] We’ve spent a bunch of time together at various shows. And so today I have Ruben, Ugarte from active prospect on here to talk with. About what he’s seeing in the call center industry from his perspective at active prospect. And so he comes at it with nearly 20 years of experience at different sectors within the home services industry.[00:00:34] And he is literally cause I’ve seen him in action, an expert in all things, lead generation acquisiti

What are some of the features that make working from home and being productive possible? Is there anything that can be done from a technological or procedural level to help?

You’ll need to develop an entirely different culture in this setup, and leadership is one of the most important aspects of creating successful remote operations.

In this episode, Ruben Ugarte from Active Prospect and I, talk about his experiences in different sectors within the home services realm. We also talked about the perks of working remotely.

Learn more with Ruben’s expertise in lead generation, acquisition, and management, especially for home service industries

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Ruben on LinkedInRuben‘s BioWith nearly 20 years of experience in different sectors within the home services industry, Ruben Ugarte is an expert in all things lead generation, acquisition and management.Ruben’s Linkswww.activeprospect.comhttps://www.linkedin.com/in/ruben-ugarte-solar-junkie/Learn more about RubenShow less

Jason: Hey, what’s going on everybody so glad that you could join me for another special episode of the scalable calls center sales podcast. I have a fun guest today. I’m looking forward to this because I met Ruben through a couple of conferences.[00:00:14] We’ve spent a bunch of time together at various shows. And so today I have Ruben, Ugarte from active prospect on here to talk with. About what he’s seeing in the call center industry from his perspective at active prospect. And so he comes at it with nearly 20 years of experience at different sectors within the home services industry.[00:00:34] And he is literally cause I’ve seen him in action, an expert in all things, lead generation acquisiti

What do financial services cover? Where are these tools coming into play?

This category covers debt, credit, personal loans, mortgages, and anything else that falls under it. Debt settlement and debt management are also included.

In this episode, Tracy Laney from Active Prospect and I, talk about investing in better financial services leads. We also talked about her role as the National Sales Director for that department.

Learn more with Tracy’s experiences in creating business verticals, creating business development, teams, sales, sales management, and operational excellence.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Tracy on LinkedInTracy‘s BioProficient results-oriented leader with a proven track record of over 30 years of diversified professional experience including creating new business development in previously untapped areas, developing company and non company personnel, production and operations. Exercises an entrepreneurial skill set with a passion for creating and implementing new concepts, ideas and methodologies with measurable results.Tracy’s Linkswww.activeprospect.comhttps://www.linkedin.com/in/tracylaney/Learn more about TracyShow less

Jason: Hey, what’s going on, everybody. Welcome to another episode of the scalable call center sales podcast. My name again is Jason cutter, and I am excited to have another member of the active prospect team today. My special guest is Tracy Laney.[00:00:14] Now she is the national sales director for the financial services. Department the team at active prospect. And she came into that role and brings with her over 30 years of experience in so many different ways, creating business verticals, creating business development, teams, sales, sales management, operational excellence, like so many different things, eve

What do financial services cover? Where are these tools coming into play?

This category covers debt, credit, personal loans, mortgages, and anything else that falls under it. Debt settlement and debt management are also included.

In this episode, Tracy Laney from Active Prospect and I, talk about investing in better financial services leads. We also talked about her role as the National Sales Director for that department.

Learn more with Tracy’s experiences in creating business verticals, creating business development, teams, sales, sales management, and operational excellence.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Tracy on LinkedInTracy‘s BioProficient results-oriented leader with a proven track record of over 30 years of diversified professional experience including creating new business development in previously untapped areas, developing company and non company personnel, production and operations. Exercises an entrepreneurial skill set with a passion for creating and implementing new concepts, ideas and methodologies with measurable results.Tracy’s Linkswww.activeprospect.comhttps://www.linkedin.com/in/tracylaney/Learn more about TracyShow less

Jason: Hey, what’s going on, everybody. Welcome to another episode of the scalable call center sales podcast. My name again is Jason cutter, and I am excited to have another member of the active prospect team today. My special guest is Tracy Laney.[00:00:14] Now she is the national sales director for the financial services. Department the team at active prospect. And she came into that role and brings with her over 30 years of experience in so many different ways, creating business verticals, creating business development, teams, sales, sales management, operational excellence, like so many different things, eve

What is consent-based marketing and how does it work? You’ve likely heard the term “permission marketing,” but what does it actually entail?

Consumers who have given their prior express written approval to be contacted, are the ones only contacted in consent-based marketing. The goal is to ensure that only effective clients, or those who have demonstrated an interest in hearing from you, enter your funnel.

In this episode, Adam Chickman from Active Prospect and I, talk about how to gain higher quality leads. We also talked about his experiences as the VP of Sales relative to the call center world.

Learn more about internal team management and leadership, and also about growing the client base for your company.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Adam on LinkedInAdam‘s BioAdam is the Vice of President of Sales at ActiveProspect. In his role, Adam leads the Sales and Client Success teams at ActiveProspect and is focused on ensuring the success of ActiveProspect’s clients and continued 50% YoY growth for ActiveProspect as they continue on their mission to make Consent-Based Marketing the best channel for customer acquisition. Adam is originally from San Francisco and currently lives in Austin, Texas, where ActiveProspect is headquartered.Adam’s Linkshttps://activeprospect.com/Learn more about AdamShow less

Jason: What’s going on everybody so glad that you’re joining us for another episode of the scalable call center sales podcast on this journey. Uh, it’s really fun because I get to put together some interesting content, interesting guests.[00:00:15] And in doing this show, one of the things I did, if you’re familiar with the show that I had before called the authentic persuasion show originally called the sales e

What is consent-based marketing and how does it work? You’ve likely heard the term “permission marketing,” but what does it actually entail?

Consumers who have given their prior express written approval to be contacted, are the ones only contacted in consent-based marketing. The goal is to ensure that only effective clients, or those who have demonstrated an interest in hearing from you, enter your funnel.

In this episode, Adam Chickman from Active Prospect and I, talk about how to gain higher quality leads. We also talked about his experiences as the VP of Sales relative to the call center world.

Learn more about internal team management and leadership, and also about growing the client base for your company.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Adam on LinkedInAdam‘s BioAdam is the Vice of President of Sales at ActiveProspect. In his role, Adam leads the Sales and Client Success teams at ActiveProspect and is focused on ensuring the success of ActiveProspect’s clients and continued 50% YoY growth for ActiveProspect as they continue on their mission to make Consent-Based Marketing the best channel for customer acquisition. Adam is originally from San Francisco and currently lives in Austin, Texas, where ActiveProspect is headquartered.Adam’s Linkshttps://activeprospect.com/Learn more about AdamShow less

Jason: What’s going on everybody so glad that you’re joining us for another episode of the scalable call center sales podcast on this journey. Uh, it’s really fun because I get to put together some interesting content, interesting guests.[00:00:15] And in doing this show, one of the things I did, if you’re familiar with the show that I had before called the authentic persuasion show originally called the sales e

What do you know about the Telephone Consumer Protection Act? Are you being compliant with it?

Compliance with the TCPA is one of the most important things that call centers should be aware of. We’re all looking for ways to increase sales, but as we do it, we need to make sure that we’re not going to be shut down one day.

In this episode, Eric Troutman the Czar of TCPA, and I talk about his experiences as a defense lawyer and compliance for the call center industry.

Learn what you need to know in order to take care of your company in the long term.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Eric‘s BioAs the Czar of TCPAWorld.com, Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act litigation and compliance for the call center industry.Eric’s LinksTCPAWorld.comLearn more about EricShow less

Jason: what’s going on everybody. Welcome to another special episode of the scalable call center sales podcast. So glad that you’re here, this one. I’m going to say, this is going to be a fun one. It’s going to be interesting. And it’s probably going to be scary for call center owners and sales leaders and people who are running sales teams.[00:00:18] Uh, because today I have Eric Troutman. He is a partner at the law firm of Squire, Patton Boggs, and he is the Czar of TCPA world.com. Make sure to check out that site. I will mention it at the end as well. So he is one of the country’s prominent class action defense lawyers and is nationally recognized in telephone consumer protection act litigation, TCPA, and compliance for the call center industry.[00:00:44] So we’re going to have a lot of fun, probably scaring the crap out of everybody. Eric, welcome to the scalable call center sales podcast.[00:00:51]Eric: Thanks man. It’s so goo