122: Scaling a Drapery Workroom with Tracie Bresnahan

Joining me on the podcast today is Tracie Bresnahan of Custom Creations. Tracie owns a full service, turn-key, to-the-trade workroom supporting designers. Tracie is the President of the Window Coverings Association of America (WCAA) and she is sharing with us today some of her challenges in scaling a workroom. As you all know, these are the same challenges in many cases that we have no matter the business type. Listen in as we discuss changing locations, hiring, adding project management solutions, and the timing of it all.

Topics Mentioned:

• Hiring

• Location

• Project Management

• Timing

Key Thoughts:

• It forced me to get to know people. People that I knew would help my business. Tracie (08:05) 

• Volunteering makes you determine what's really important, and only do that and do it better.  Michele (10:51) 

• Nice to know what you are evaluating against. Michele (31:23) 

• Having the right butt in the right seat doing the right work. Michele (40:49) 

• Go through a research phase of what technology works. Michele (59:51)

• Writing down and tweaking the things that you want to do better. Michele (01:15:08)

Contact Michele:

• Email: [email protected]

• Facebook: Scarlet Thread Consulting

• Instagram: @ScarletThreadATL

Contact Tracie:

• Website: mycustomcreations.com

• Facebook: Custom Creations

• Instagram: @custom_creationstb

• Email: [email protected]

References and Resources:

• The Designers' Inner Circle - Become a Member Today

• E-Myth Revisited - by Michael Gerber

• HIVE - Project Management Resource