In this weeks can't-miss episode Ray sits down with his former boss, Mark Gibson, National Sales Manager at First Internet Bank .

Ray first met Mark while working at Ready Capital- an experience in which Mark gives credit for preparing him for the difficult feat of starting and scaling a national SBA program to the top 10 the way that he did.

Mark goes over some key aspects of what has made First Internet so successful, including the importance of a Chief Credit Officer, staying one step ahead, and communication with your staff.

Listen in to hear more about his experience and how First Internet solidified its spot at the top. Don't forget to subscribe and share our channel if you're enjoying our episodes!

Navigate this episode:

2:16 Intro to Mark Gibson 4:16 Marks initial vision for First Internet and strength of current SBA industry 8:38 Marks background influenced his ability to scale First Internet 13:00 Keys to success that make a shop stand out 19:25 What makes a good BDO and what it takes to have a great BDO team 23:26 The pitfalls of starting an SBA shop 25:55 How important is a Chief Credit Officer to a shop? 30:15 Credit culture at First Internet 34:25 Capacity for credit team 36:30 Marks biggest strength, previous roles and mentorship 44:00 Has the new SOP impacted First Internets business plan?

This episode is sponsored in part by:

Able is an a AI-powered deal acceleration platform that streamlines the most hated process in SBA lending: document collection and management.

You can learn more about Able and schedule a demo by going to www.able.ai

Baker Lewis | Baker Lewis is the SBA lending industry's premier executive search and personnel consulting firm.