Scaling UP! H2O

The wait is over! It's time to celebrate the best job in the world and each other during Industrial Water Week! As part of the Scaling UP! Nation, we want to see you in action – take a selfie in front of your favorite water softener or RO unit and tag it with #IWW24, #IndustrialWaterWeek, and #ScalingUpH2O. It can be lonely driving from account to account, but this week reminds us that we're all part of a global community of water professionals. Let's come together to celebrate the incredible work we do and shine a light on the countless opportunities in water.

Today is Pretreatment Monday, and we're kicking things off with an episode packed with insights on water softener calculations, elution studies, and a special visit from Keith Karl, ICONX Chemicals, Inc. Equipment Division President, who's here to wish everyone a happy Pretreatment Monday! Tune in each day this week as we release a new episode highlighting the critical elements of industrial water treatment.

Want to learn more about Industrial Water Week? Visit the free Resources dropdown at www.ScalingUpH2O.com to explore all things Pretreatment, Boilers, Cooling, Wastewater, and Careers in water. Have a show idea? Let us know! We're always looking for new ways to bring you the best educational content to help you scale up your water career. Happy Pretreatment Monday!

Timestamps 0:01 - Trace Blackmore welcomes you to the Water Treaters podcast and the very first day of Industrial Water Week 2024 10:00 - Our friend Keith Karl, ICONX Chemicals, Inc. Equipment Division President stops by to wish everyone a happy Pretreatment Monday 11:15 - Additional water resources, water softener calculations, and elution studies 25:20 - Detective H2O - The Case of Normalization

Connect with Keith Karl Phone: +1 732 715 1372 Email: [email protected] Website: http://www.iconxchemicals.com LinkedIn: https://www.linkedin.com/in/keith-karl-4435a9249/

Links Mentioned Chloride Elution Study Procedure and Data Interpretation Industrial Water Week Resources Page Submit a Show Idea

Discover Breakthroughs in Sunflower Oil Wastewater Treatment: A Special Re-Air of Our Most Popular Episode from 2023

When it comes to oil wastewater treatment, the challenges can feel overwhelming. But what if there was a way to tackle these obstacles with cutting-edge solutions? In this special re-airing of our most popular episode from 2023, Swati Sharma, Ph.D. an expert at Water Engineering Inc. (WEI), walks us through her innovative research that's helping water treaters around the world.

Her expertise is backed by groundbreaking research, including her thesis titled "How to Estimate the Best Treatment Conditions for Sunflower Oil Wastewater Using Advanced Electrooxidation Process", which she graciously shares with our global audience. Gain insights into electrooxidation processes and valuable advice for aspiring water treatment researchers.

Even if you've heard this episode before, we promise you'll learn something new this time around. Dr. Sharma's expertise in electrooxidation processes and her passion for solving complex wastewater problems is sure to inspire and equip you to approach your next challenge with confidence.

What makes treating sunflower oil wastewater so difficult? Sunflower oil wastewater is particularly challenging because it contains high levels of organic pollutants. Traditional methods often fall short, leaving treaters frustrated and looking for better solutions. But as Dr. Sharma shares, every wastewater is different, and each treatment process behaves uniquely depending on the specific characteristics.

"I found that each wastewater was so different in its characteristics, that each of these treatments behaved completely differently. Electrocoagulation (EC) was really good with the canola oil, whereas I found that Electrooxidation (EO) was a better process for sugar beets, which are really high in organic loading." – Dr. Swati Sharma

How does electrooxidation make a difference? Dr. Sharma explains that advanced processes like electrooxidation and electrocoagulation offer more precise control over treating specific types of wastewaters. Electrooxidation, for instance, can target and break down organic pollutants more effectively than conventional methods, making it a game-changer for sunflower oil wastewater.

"Wastewater is like math, it's like a game. You have to understand it and enjoy doing it. It's a puzzle, you need to connect the dots to make a beautiful picture." – Dr. Swati Sharma

What advice does Dr. Sharma have for aspiring researchers? Dr. Sharma's path to success wasn't without challenges. In the episode, she offers valuable insights into the importance of persistence and curiosity. Whether you're a seasoned professional or just starting out, her advice applies across the board.

"Sometimes your hypothesis doesn't match your findings and it's hard. You dedicate so many hours of your life to your study and you are so passionate about this, and it's demotivating at times. But you have to learn what has failed and why it has failed. Find the reason behind your failure and it will lead to your success. That's what I believe in." – Dr. Swati Sharma

What's the key to successful wastewater treatment? Understanding the specific characteristics of the wastewater you're dealing with is essential to finding the right solution. Dr. Sharma emphasizes that it's not just about adding chemicals but truly understanding the problem.

"It's not about the addition of chemicals, it's about understanding the characteristics of your wastewater. pH, temperature, composition, where is it coming from and where is it going—all of these matters matter. Understanding how this work is important." – Dr. Swati Sharma

Whether you're hearing this episode for the first time or revisiting it, Dr. Sharma's research will leave you better equipped to tackle your next wastewater challenge with new insights and practical takeaways.

Timestamps 01:00 - Trace Blackmore reminds you that next week there will be a new episode heard every day as we celebrate all 5 days of Industrial Water Week 06:00 - Introducing our top five episodes since Industrial Water Week 2023 08:03 - Interview with Doctor Swati Sharma of Water Engineering Incorporated, about 43:30 - Drop by Drop with James McDonald

Connect with Swati Sharma, Ph.D. Phone: 402.521.4161 Email: [email protected] Website: www.h2oeng.com LinkedIn: in/swati-sharma-ph-d-91449518 company/water-engineering-inc Read the Press Release HERE

Links Mentioned "How to Estimate the Best Treatment Conditions for Sunflower Oil Wastewater Using Advanced Electrooxidation Process" - Thesis by Dr. Swati Sharma Follow Dr. Swati Sharma on Google Scholar and be updated on her publications The Rising Tide Mastermind

Top 5 Episodes since 2023's Industrial Water Week 341 Guarding Against Legionella: The Hidden Dangers of Dead Legs in Water Systems with lab partner Richard Philip Beckett 348 Credentials and Codes: Plumbing Strategies Against Legionella with Christoph Lohr 328 Industrial Water Week 2023: Pretreatment Monday with Wes Bryne 324 Endless Career Possibilities in Industrial Water Treatment with Chelsea Farmer Books Mentioned Wastewater Engineering: Treatment and Resource Recovery by Inc. Metcalf & Eddy

Drop By Drop with James In today's episode, we're thinking about annual reviews. Yes, annual reviews. They come due before you know it each year. Do you do annual reviews for your customers? If your answer is no, why not? I've always found annual reviews to be a great time to remind your customer of the value you bring to their operation. Industrial water treatment is important! Without it, it would cost more for them to operate. In many instances, their operations could be shut down. Plus, there are many safety aspects that good industrial water treatment brings to the table from helping keep boilers from exploding to helping minimize Legionnaires Disease. It's also a good time to get everyone on the same page to both maintain and improve the water treatment operations. Sure, it could be an opportunity for the end user to complain, but that's good! Would you rather they have an opportunity to tell you their issues face to face or in an email informing you they're changing industrial water treatment vendors? Be sure to document the annual review with a prepared document or presentation. Also be sure to follow up on any issues they have and commitments you have made.

Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"What's the most economical, acceptable, compliance-based solution?"

In our latest podcast episode, we sat down with returning guest Michael J. Soller P.E. CPC, DBIA the Vice President of Business Development at Bowen Engineering Corporation. Michael shares his deep expertise in compliance, problem-solving, and project management in the treatment of industrial wastewater discharge. Drawing from his technical paper titled "Treatment of Aerospace Machining and Inspection Wastewater," published through the International Water Conference (IWC), Michael's insights offer valuable lessons for both seasoned professionals and newcomers to the field.

What was the challenge in treating aerospace machining wastewater? Michael's team was tasked with solving a unique and complex problem: treating wastewater from aerospace machining and inspection processes, which included both oily and chemical-laden water. The challenge? The wastewater had a makeup that was difficult to treat using standard industrial methods due to high variability in water quality, coupled with strict environmental regulations.

Michael explains, "The project demanded an innovative approach to remove oils, emulsifiers, and heavy metals, all while ensuring that we met the discharge standards set forth by regulatory bodies." His team had to develop a custom treatment system that could handle the specific composition of the wastewater and still operate efficiently on a day-to-day basis.

How was the technical problem solved? Michael's approach revolved around advanced treatment technologies. His team implemented a combination of physical separation processes, chemical treatment, and membrane filtration to address the variable wastewater composition. They also designed the system to operate within tight environmental discharge limits.

"We needed a solution that was flexible yet robust enough to consistently meet compliance while accounting for changes in water makeup," he says. His team's strategy of using adaptable treatment methods ensured that the system could be fine-tuned as needed without sacrificing performance or sustainability.

How Can We Ensure Compliance in Wastewater Management? Michael walked us through a crucial aspect of industrial water treatment: staying in compliance with local discharge standards. Daily monitoring, regular equipment maintenance, and thorough record-keeping are essential. As Michael put it, it's a simple equation: "Either they're in compliance or they're not."

One standout example is how his client wisely operated at a 60-70% capacity rather than pushing their system to 100%. This allowed room for planned maintenance and unexpected issues without jeopardizing compliance. Michael highlighted the importance of planning for maintenance, saying, "They know they're going to have variability, so they plan accordingly." This proactive approach minimizes the risk of being caught off guard and incurring fines or downtime.

Managing Projects Without Sacrificing Capacity In industrial projects, there's often a temptation to "value engineer" and eliminate extra capacity to cut costs. Michael shared a compelling example of how a customer made a deliberate choice to avoid this pitfall, ensuring they had the necessary leeway to maintain and repair equipment without maxing out their system's capacity.

For customers who may be hesitant about building in extra capacity, Michael recommends having an honest and clear conversation about roles and responsibilities. He stresses that clients must make the final decision, but it's the engineer's job to provide accurate data and practical recommendations.

Lessons for Future Industrial Water Projects Michael's work on aerospace wastewater treatment offers practical lessons for other industries facing similar challenges. From early collaboration with key stakeholders to thorough pilot testing of treatment methods, Michael stresses the importance of meticulous planning.

"One of the biggest lessons we learned is to engage with the operations team from the beginning. Their input is invaluable in designing a system that will work smoothly in practice," Michael points out. By incorporating feedback from plant operators and end-users, his team was able to build a solution that not only met environmental regulations but also aligned with operational needs. Dive Deeper into Michael's Paper For those interested in a more technical dive, you can access Michael's full paper, "Treatment of Aerospace Machining and Inspection Wastewater," linked in our show notes. It's a must-read for anyone tackling similar industrial water challenges or looking to enhance their knowledge of specialized wastewater treatment processes.

As always, stay curious, stay informed, and keep scaling up your knowledge with us!

The Scaling UP! H2O Team

Timestamps 01:00 - Trace Blackmore thanks you for the privilege of receiving the AWT Innovation Award 02:30 Trace Blackmore's top 5 items to do to ensure you have faith in your test equipment 11:30 - Catching up with returning guest Mike Soller, P.E. CPC, DBIA 17:30 - Interview with Mike Soller on his paper "Treatment of Aerospace Machining and Inspection Wastewater" 50:00 - Drop by Drop With James McDonald

Mike Soller Quotes "When we understand what the client's business goals are and the fact that they need water to do what they're going to do, and wastewater or used water, finish with what they've got, then we can come up with better economical, schedule driven, and operationally driven solutions." "When you understand the constituents and you understand the volumes, you can start working with it."

Connect with Michael J. Soller P.E. CPC, DBIA Phone: +1 317 519 4327 Email: [email protected] Website: https://www.bowenengineering.com/ IWC Conference website: eswp.com/water/overview/ IWC Conference Speaker and Presenter videos: eswp.com/water/iwcspeakers/ LinkedIn: Michael J. Soller P.E. CPC, DBIA

Links Mentioned 307 How to Publish a Technical Paper International Water Conference (IWC) American Associated Cost Engineers' Article 18R-97 The Rising Tide Mastermind Scaling UP! H2O Academy video courses National Design Build Institute of America Conference Water Collaborative Delivery Association - Fundamentals of Collaborative Delivery

Books Mentioned The Greatest Salesman in the World by Og Mandino The Patriots: Alexander Hamilton, Thomas Jefferson, John Adams, and the Making of America by Winston Groom Think Again: The Power of Knowing What You Don't Know by Adam Grant

Drop By Drop with James In today's episode, I have a challenge for you. The challenge is…calculate the Holding Time Index on your cooling towers. Notice I said "towers" in plural. This is something you should know about all your cooling towers. My first question for you is what is a Holding Time Index, and why is such a calculation important. What information do you need to calculate it? The Holding Time Index can also be called the half-life or retention time. It is a measure of how much time it takes for a chemical that is added to a system to be diluted to 50% of its original concentration due to blowdown and possibly other water losses. This can be particularly important for biocides since some require longer contact times than others to be effective. Fast-acting biocides may only require a contact time of half an hour, while slow-acting biocides may require several hours. The Holding Time Index can also be important for polymers in a system as well. A high Holding Time Index means the polymer will be in the system longer, which could lead to the polymer losing its effectiveness as it is bound up or degraded. The equation for the Holding Time Index isn't a hard one. It is simply 0.7 multiplied by volume and divided by the blowdown rate. Be sure the unit of measure for volumes are the same for both the cooling tower volume and its blowdown. For example, use volume in gallons if your blowdown rate is gallons per hour or gallons per minute. Lastly, the units of time that your final answer will be expressed in will be whatever follows the word "per" in the blowdown rate. If you used gallons per hour, you Holding Time Index answer will be in hours. If you used gallons per minute, your Holding Time Index answer will be in minutes. Now go out there and calculate those Holding Time Indexes!

Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

How Veolia Prioritizes Health and Safety Worldwide? At Veolia, safety isn't just a requirement—it's embedded in the company's core values. Leading the charge is Arnaud Valleteau de Moulliac, Chief Executive Officer of Veolia Water Technologies. In this week's episode, Arnaud speaks with Scaling UP! H2O host Trace Blackmore about how safety initiatives are reshaping Veolia's culture around the world.

Arnaud emphasizes that health and safety are non-negotiable: "It's a 24/7 commitment." This episode takes you inside Veolia's global approach, showing how the company's 8,000+ employees have integrated safety into their daily routines.

What Drives Veolia's Health and Safety Initiatives?

For Arnaud, safety comes from a personal place: "As a father of four, ensuring everyone gets home safely is paramount." This family-first approach reflects Veolia's deep commitment to safety, which has been an ongoing focus for over a decade. "Ten years ago, we launched International Health and Safety Week, where every subsidiary worldwide participates in focused discussions and actions on safety."

This annual event creates a space for employees to assess their work environments, recognize potential risks, and form long-lasting safety habits. But at Veolia, safety isn't just about one week—it's about creating a culture that endures year-round.

Fostering a Culture of Safety Every Day

While International Health and Safety Week serves as a focal point, Veolia's goal is to make safety a daily priority. "We need to ensure that health and safety are part of our everyday routines, not just something we think about once a year," Arnaud notes.

To keep safety top of mind, managers at Veolia conduct at least six field visits each year, evaluating safety practices and identifying areas for improvement. Employees are encouraged to report near-misses and incidents, creating a culture were speaking up about safety is valued.

"It's about creating an environment where people feel safe to voice concerns without fear of judgment," Arnaud says. "Building trust is essential."

A Cultural Shift: Breaking Old Safety Norms

One of Veolia's biggest achievements over the last decade has been a shift in how employees view safety. Arnaud recalls a time when raising safety concerns was often seen as a sign of weakness. Today, those conversations are welcomed and encouraged.

"There used to be this mentality of being a 'superman'—toughing it out in unsafe conditions. That's behind us now, but we always stay cautious. The human element means we can never stop paying attention to safety," Arnaud warns.

This shift has been a significant victory for Veolia, but the work isn't finished. The company remains vigilant, continually adapting its safety approach to address both evolving risks and human factors.

Celebrating 10 Years of Health and Safety Transformation

As Veolia marks the 10th anniversary of International Health and Safety Week, Arnaud reflects on the company's progress. One key success has been the reduction in workplace accidents and the increasing willingness of employees to report safety risks.

"Ten years ago, speaking up about safety could be seen as a weakness," Arnaud explains. "Today, it's a sign of strength and responsibility."

This cultural change has transformed how employees view safety—not as a policy, but as a core value that protects their colleagues and ensures everyone returns home safely.

Starting a Safety Culture: Insights for Small Teams

For small businesses, building a safety culture might seem overwhelming. However, as Arnaud explains, it's not about financial investment—it's about leadership and intention.

"Safety starts at the top. Being an exemplary leader doesn't cost anything. It's about creating policies and following through. Take time to sit with your team and ask, 'What are the risks?' It's an investment in people, not just resources. Any company, no matter its size, can do this," Arnaud emphasizes.

Manager Visits: Fresh Eyes on the Ground

As part of Veolia's commitment to safety, manager site visits provide an opportunity for leadership to spot issues that might have become invisible to regular operators. These visits aren't just procedural—they're a chance to bring fresh perspectives into the conversation.

"Even non-operational colleagues—those from HR or finance—ask valuable questions during these visits. Their common sense often uncovers risks that might otherwise go unnoticed. Safety is about asking the right questions, not about being an expert," Arnaud explains.

One Key Takeaway: Lead by Example

If there's one message Arnaud wants listeners to take away, it's this: "Be exemplary. It starts with you."

Veolia's success in transforming its safety culture is a powerful reminder that leadership and continuous vigilance are the best tools for creating a safe working environment, no matter the size of the operation.

Stay Informed and Stay Safe!

As Veolia's journey shows, building a culture of health and safety requires effort, commitment, and teamwork. Whether you are part of a large organization or a small team, Arnaud Valleteau de Moulliac's insights offer valuable lessons for promoting safety in any workplace.

Timestamps 01:46 - Trace Blackmore thanks you for connecting at AWT last week and thanks you for the Innovation Award 07:54 - Upcoming Events for Water Treatment Professionals 11:13 - Interview with Arnaud Valeteau de Moulliac about his commitment to safety 40:05 - Drop by Drop with James McDonald

Connect with Arnaud Valleteau de Moulliac Email: [email protected] Website: www.veoliawatertechnologies.com LinkedIn: linkedin.com/in/arnaud-valleteau-de-moulliac-9b85353a/ www.linkedin.com/company/veolia-water-technologies/ Twitter: https://twitter.com/VeoliaWaterTech Read or Download Arnaud Valleteau de Moulliac's Press Release HERE

Links Mentioned Ep 358 Safety First: Practical Tips, Big Results in Water Treatment Walk me through this "Safety Third" thing – Mike Rowe The Rising Tide Mastermind Scaling UP! H2O Academy video courses AWT (Association of Water Technologies)

Drop By Drop with James In today's episode, I have a "what if" for you. What if the temperature of the softener regeneration water drops in the wintertime? Now, if you're in an area with a warmer climate year-round, you may not have to worry about this, but for those who live in colder climates, it is something to consider. How could colder water temperatures cause an issue with softener regeneration? Have you ever considered this before? The answer is that water is denser at cooler temperatures. This could be especially important during the backwash step of the softener regeneration. A proper backwash is necessary to ensure efficient softener operation. It loosens the bed, minimizes pressure drop, cleans and classifies the resin, and maintains an even water flow across the cross-sectional area of the resin bed. Backwash flow rates must be high enough to expand the bed by 50% and typically last around 10 minutes or more. If the water is denser because it is colder, the same flow rate used in the warmer months can result in expanding the resin bed even MORE, which could ultimately lead to washing good resin down the drain. Resin manufacturers often have tables that show the required flow rate based upon water temperature. A big picture look at these tables roughly shows that, in Fahrenheit, when the temperature drops to half what it was in the summer months, the required flow rate could drop to half as well. Be sure to always refer to the resin manufacturer's specifications for actual design numbers, though.

2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"There's no doubt that heavy metal waste streams come with a significant amount of occupational risks."

In this powerful episode of Scaling UP! H2O, Trace Blackmore engages with Chandler Mancuso from MacDermid Envio Solutions to share insights on this vital topic of segregating wastewater streams in heavy metals removal applications. Chandler shares his extensive expertise on the often-overlooked aspects of wastewater management, providing valuable insights into safety, strategic planning, and the power of experimentation.

Why is Segregating Wastewater Streams Crucial?

Wastewater management is more than just treating what goes down the drain. It's about understanding where your wastewater comes from and managing it effectively from the start. Chandler explains that his motivation for focusing on this area stems from two key factors: safety and technical insight. Heavy metal waste streams can pose significant risks, making safe handling and treatment a top priority. Chandler emphasizes the need for water professionals to fully understand the sources and composition of wastewater streams before diving into treatment processes. This strategic approach not only enhances safety but also leads to more efficient and effective solutions.

For Those New to the Industry: What is a Wastewater Stream?

A wastewater stream encompasses all the different sources of wastewater generated during various industrial processes before they reach the treatment stage. Chandler shifts the conversation from the treatment process itself to the strategy of managing these diverse streams upstream. By focusing on this early stage, water professionals can address challenges before they escalate, ensuring more efficient and effective treatment outcomes.

Understanding the Role of Heavy Metals in Wastewater

Heavy metal waste streams, which often originate from industries such as electroplating, metal finishing, and mining, can contain hazardous metals like zinc, nickel, copper, and chrome, along with other dangerous constituents like cyanide and fluoride. Properly categorizing and treating these complex streams is crucial for maintaining safety and effectiveness in wastewater treatment.

How to Ensure Health and Safety of People and Equipment

Safety is paramount when dealing with heavy metal waste streams. Chandler advises segregating incompatible waste streams to prevent dangerous reactions, such as the formation of hydrogen cyanide when cyanide-containing streams are mixed with acidic streams. By avoiding these hazardous combinations, water professionals can significantly reduce safety risks and protect both people and equipment.

Real-World Examples and Common Pitfalls

Chandler shares real-world scenarios, such as the critical need to keep cyanide-containing waste streams away from acidic conditions to prevent the formation of toxic hydrogen cyanide. Despite being well-known, these safety measures are sometimes overlooked, highlighting the importance of vigilance and thorough system design in wastewater management.

Best Practices for Wastewater Management

Never take safety for granted. Chandler encourages listeners to continuously question the conditions they are working with and to always prioritize health and safety. By remaining aware of potential hazards and continuously optimizing processes, water treaters can ensure safe and effective wastewater management.

Enhancing Efficiency and Effectiveness Through Stream Segregation

Segregation of wastewater streams is key to optimizing treatment processes. Chandler discusses how his team at MacDermid Envio Solutions has developed specific protocols for managing challenging waste streams separately, improving operational efficiency and optimizing chemical usage. This not only leads to cost savings but also enhances overall treatment effectiveness.

Experimentation: The Key to Success

Chandler highlights the importance of creative problem solving in wastewater treatment. A thorough understanding of waste streams, combined with a well-designed experimental approach, can reveal unique solutions that improve treatment outcomes. By being creative and flexible during jar testing, water professionals can uncover innovative strategies that provide significant benefits to their customers.

From Jar Testing to Real-Life Application

Translating jar testing results into real-world applications can be challenging, but it is essential for achieving practical, effective solutions. Chandler emphasizes the need for accuracy and adaptability in testing protocols to ensure a smooth transition from the lab to the field.

Timestamps 01:00 - Thank you for giving us the AWT Innovation Award for the work we do at the Scaling UP! H2O Podcast we are humbled and honored 08:20 - Catching up with returning guest Chandler Mancuso of MacDermid Envio Solutions 16:18 - The Importance of Segregating Wastewater Streams in Heavy Metals Removal Applications 50:00 - Upcoming Events for Water Treatment Professionals 51:30 - Drop by Drop With James McDonald

Connect with Chandler Mancuso Email: [email protected] Website: https://www.macdermidenvio.com/ LinkedIn: www.linkedin.com/in/chandler-mancuso/ www.linkedin.com/company/macdermid-envio-solutions Read or Download Chandler Mancuso's Press Release HERE

Links Mentioned Episode 064 Episode 218 Episode 269 Episode 275 Mike Rowe the S.W.E.A.T. Pledge WEF - Water Environment Federation AWWA - American Water Works Association AWT - Association of Water Technologies WEFTEC - Water Environment Federation's Technical Exhibition and Conference The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea

Books Mentioned Friends, Lovers, and the Big Terrible Thing: A Memoir by Matthew Perry Greenlights by Matthew McConaughey How Champions Think: In Sports and in Life by Dr. Bob Rotella

Drop By Drop with James In today's episode, we're thinking about an elution study. Have you ever performed one? Do you know what one is or when you would perform one? Do you have a salometer in your test kit? Have you ever just watched a water softener go through all its regeneration steps to see what happens? How do you know the brine draw step is exposing the resin bed to the correct strength of brine solution? How often should you test the brine strength during the brine draw in an elution study? Every 5 minutes, 3 minutes, or 1 minute? What if you graph your brine strength results and the curve looks different than expected? What can the shape of the elution study curve tell you about what may be wrong? An elution study isn't usually hard to do. Coupled with observing and measuring the entire regeneration cycle and testing the makeup water for any changes, it can be a great troubleshooting tool to keep a water softener running smoothly

2024 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE

Meet the Women Behind the WOW Committee This episode features insights from six trailblazing women who are not only leaders in their respective fields but also passionate advocates for the WOW mission:

• Stephanie Choury, Enterprise Account Manager at Buckman Digital Water
• Tammy Faber Sales Director of HOH Water Technology and Co-Chair of WOW (Women of Water)
• Paule Genest, Director of Sales and ESG, Water and Energy at TGWT Clean Technologies, Host of the Paule-Cast and Co-Chair of WOW (Women of Water)
• Michelle Lunn, Marketing Director of GLA Water Consultants & Director on the AWT Board
• Janice Shawl, President of AMSA, Inc. a specialty chemical manufacturing company
• Pam Simmons, National OEM Sales Manager, Watson Marlow

What is Women of Water? WOW exists to welcome, highlight, and celebrate the contributions of women in AWT. Paule Genest articulates the mission clearly: "To encourage all the women working and thriving within the industry of water technologies to come forward and contribute their time and talents to the greater good." WOW focuses on creating a thriving community where women can belong, elevate, and positively impact AWT.

Mission of the WOW Committee The mission of the WOW Committee is clear: to promote the professional development and advancement of women in the water treatment industry. By providing education, networking opportunities, and a strong support system, the committee aims to foster a diverse and inclusive environment where all members can succeed. This mission not only benefits women but also strengthens the industry as a whole by encouraging fresh perspectives and innovative approaches.

Facing Challenges Head-On In every industry, women encounter unique challenges, and the water treatment sector is no exception. Pam Simmons, a dedicated member of the Women of Water (WOW) committee, sheds light on the obstacles women face and how the committee is striving to address them.

Pam begins by acknowledging a reality that many women are all too familiar with the gender pay gap. According to the International Labor Organization, women globally earn about 20% less than men. This disparity is not just a number; it's a barrier that women must navigate throughout their careers. But the pay gap is only one piece of a much larger puzzle.

There is also the issue of unequal opportunities, particularly in leadership. A 2022 report from Deloitte on women in the boardroom highlights that only 19% of boardroom positions are held by women. This underrepresentation speaks volumes about the challenges women face in advancing to leadership roles. For many women, the journey to the top is not just about breaking the glass ceiling; it's about finding the ladder to reach it in the first place.

Career gaps present another significant hurdle. Whether its time taken off to have a baby or care for a family member, these interruptions can create substantial obstacles when women return to the workforce. Pam points out that these gaps can make it difficult for women to regain their footing and continue progressing in their careers. The struggle doesn't stop there. Navigating work-life balance is another challenge that resonates with everyone, regardless of gender, but it affects women in distinct ways. Pam reflects on how this delicate balance—or lack thereof—can leave a lasting impact on both personal and professional lives.

The WOW committee is not just identifying these challenges—they are actively working to address them. Pam shares that WOW is committed to introducing resources and strategies to help women cope with these challenges. Through support, education, and community, WOW aims to empower women in the water treatment industry to not just survive but thrive.

How is WOW Helping Women in the Water Industry? The WOW Committee is already making a significant impact. There are now three women on AWT's Board of Directors, the most ever in the organization's history. Stephanie Choury has seen firsthand how the inclusion of women has led to greater collaboration and innovation within the industry. She notes that the women on the Board feel they have a "seat at the table" and are making meaningful contributions alongside their male colleagues. WOW is also instrumental in providing mentorship and creating spaces for women to grow their knowledge, skills, and leadership roles.

The Power of Mentorship Mentorship is central to the Women of Water (WOW) committee's mission, acting as a crucial tool for professional growth and community building. As the industry evolves, mentorship plays a key role in creating pathways for women in water treatment.

Tammy Faber emphasizes the importance of mentorship, referencing Lean In by Sheryl Sandberg. Sandberg highlights that a mentor or sponsor can significantly boost career progression, yet women often lack such support. WOW addresses this gap by connecting seasoned professionals with newcomers. Tammy explains, "It's not just about an older professional helping a younger one; it's about leaning in and helping one another grow."

WOW has prioritized mentorship this year, especially with young professionals. Both mentors and mentees experience mutual growth, as Tammy shares: "The mentor-mentee relationship is so important because I can walk in a room and already know five people that maybe I only saw at technical training in March, but yet we've connected through text and email along the way. It feels like family and a safe place."

This focus on mentorship fosters a sense of belonging and a supportive network. Tammy notes, "We're a group that wants one another to succeed, and that's the power of mentor and mentee relationships." These connections offer members a trusted group for advice and support, reinforcing that within WOW, no one stands alone.

Empowering Connections: Key Takeaways from WOW's Leadership As we wrap up this insightful episode with the Women of Water (WOW) committee, our guests share powerful messages about empowerment, mentorship, and community.

Michelle Lunn's closing thoughts are a beacon of encouragement: whether you're new to the industry or a seasoned professional, reaching out and connecting is crucial. Her message is clear—every woman in the industry belongs and has the potential to achieve great things. So, at the next convention or industry event, don't hesitate to introduce yourself and make connections. You have the power to excel and belong.

Pam Simmons adds a call for self-awareness and openness to addressing subconscious biases in our interactions. She encourages all professionals to be mindful of how these biases might influence relationships and conversations. This self-reflection is essential for fostering a more inclusive and supportive environment.

Tammy Faber challenges seasoned professionals to reach out to those who may seem hesitant or reserved. By engaging with someone who might be standing on the sidelines, you can make a significant impact. Invite them for a coffee, introduce yourself, and help them feel welcome. This simple act of kindness can make a world of difference to someone new in the room.

Janice Shawl reminds us that women are a vibrant and integral part of the water treatment industry. Her message celebrates the contributions of women and underscores the importance of recognizing and valuing their presence in the field.

Stephanie Choury underscores the immense value of mentorship. Whether at an industry event or in everyday interactions, extending a helping hand to others can be incredibly rewarding. She emphasizes that mentorship is a two-way street and encourages everyone to be both mentors and mentees. By fostering these relationships, we can all contribute to a supportive and thriving professional community.

Paule Genest reinforces the core message of WOW: we belong, we elevate, and we are WOW. She urges everyone to help others recognize their worth and potential, creating a positive impact both within and beyond the industry.

As we look at the current statistics—only 10% of surveyed AWT members are women, and a similar percentage represents women in industrial water treatment nationally—there is a clear need for continued effort. In 2024, 40% of our Scaling UP! H2O podcast guests have been women, reflecting progress and the importance of representation. Our challenge to you, Scaling UP! Nation is to connect with the remarkable women you heard from in this episode.

Together, we can empower women in the best industry in the world to make a lasting impact on the water treatment industry and build a thriving, inclusive community.

Timestamps 02:00 - Trace Blackmore hope to see you at AWT next week 04:25 - Upcoming Events for Water Treatment Professionals 19:20 - Interview with AWT's Women of Water (WOW): Stephanie Choury, Tammy Faber, Paule Genest, Michelle Lunn, Janice Shawl and Pam Simmons 01:06:45 - Drop by Drop with James McDonald Links Mentioned AWT's Women of Water - Webpage AWT's Women of Water (WOW) - Facebook AWT's Women of Water (WOW) - Group in Linked InThe Rising Tide Mastermind Scaling UP! H2O Academy video courses AWT (Association of Water Technologies) Read or Download Press Release HERE Episodes Mentioned Ep 096 The One That Helps Introverts Ep 202 The One Where We Learn the Best Ways to Network in a Virtual World Ep 117 The One with Temperament Expert, Kathleen Edelman Ep 179 Another One that Teaches Us to Communicate Better with Others Ep 281 The One About the Power of Kindness Ep 060 The One About Public Speaking Ep 363 Pricing Boost: Get Paid Well for Your Excellence Ep 192 The One with the Best Marketing Expert in the Water Treatment Industry Ep 191 The One Where We Learn About Tannin Ep 100 The 100th One Ep 252 The One About the Operations Manager Turned Sales Manager

Connect with Executive Producer Corrine Drury For any Media Inquiries or Show Ideas please reach out Email: [email protected] Website: www.ScalingUpH2o.com and www.RisingTideMastermind.team LinkedIn: www.linkedin.com/in/corrinedrury and linkedin.com/in/traceblackmore

Books Mentioned I Said This, You Heard That by Kathleen Edelman Lean In by Sheryl Sandberg Worthy by Jamie Kern Lima Dare to Lead by Brené Brown How to Work with (Almost) Anyone by Michael Bungay Stanier The Five Dysfunctions of a Team by Patrick Lencioni

Drop By Drop with James In today's episode, I have a challenge for you. The challenge is…clean and organize your OWN test kit and test equipment. Previously, I've challenged you to clean your customers testing area, but today we're turning the tables. Clean your own. Your test kit should not look like Moses used it to test the waters just before he parted the Red Sea. While it does not have to look pristine and new either, it should instill confidence in those that see it that the results obtained are trustworthy and reliable. Old reagent bottles with the labels worn off, broken equipment, and a jumbled mess of bottles does not instill confidence. Your test kit and equipment are extensions of you and are critical to doing your job. They reflect upon you and your quality of output and recommendations. Show them a little tender loving care. In the end, it will make your job easier and leave a better impression upon those around you.

Welcome back, Scaling UP! Nation. Have you ever wondered about the hidden dangers of biofilm lurking in your water systems? In our latest Legionella Awareness Month episode, we deep dive into the world of biofilm and its critical link to Legionella with our returning expert, Loraine Huchler, President of MarTech Systems. Packed with invaluable insights and practical advice, this episode is a must-listen for anyone in the water treatment industry. Don't miss it!

Ever Wondered How Biofilm and Legionella are Connected?

"If you have no biofilm, your risk of Legionella is very low." - Loraine Huchler Loraine Huchler provides an insightful explanation of the complex relationship between biofilm and Legionella interacting within cooling water systems.

Life Cycle of Legionella: "Legionella is an aerobic bacteria, while the bacteria inside the biofilm might be anaerobic—they don't need oxygen to thrive. Some can even switch between oxygen-loving and anaerobic states. Legionella matures and seeks a higher life form to reproduce, essentially acting as a parasite within the biofilm."

Reproduction and Spread: "In cooling water systems, especially comfort cooling systems that operate seasonally, Legionella can reproduce within the biofilm even when systems are idle. The biofilm's thickness increases due to the abundance of bacteria. When the system restarts, the force of the water shears off the top layer of the biofilm, dispersing bacteria throughout the entire chiller system."

Challenges in Bacteria Control: Loraine emphasizes, "This scenario illustrates why it's so difficult to control bacteria in cooling water systems. The constant cycle of biofilm formation and disruption means bacteria, including Legionella, are continuously spread and difficult to manage."

Implications for Industrial Water Professionals: Understanding this complex relationship is crucial for implementing effective water treatment strategies. Regular monitoring and proactive management of biofilm are essential to mitigate the risks associated with Legionella and maintain system efficiency. How Do You Measure the Amount of Biofilm, and How Does This Measuring Technology Work? "Adding a biofilm sensor will give real-time early detection of biofilm and make precision dosing a reality for biocides which can kill Legionella." - Loraine Huchler

Exploring Biofilm Measurement Technologies: Loraine Huchler delves into the intricacies of measuring biofilm, highlighting two key technologies: Electrochemical and Ultrasonic.

Ultrasonic Technology: "The ultrasonic technology is novel and proprietary. Currently, only one water treatment company has developed it, and access to this online sensor is limited to their customers. This technology is the only sensor that measures biofilm in an online system. It includes a test chamber with a heated surface and a precisely controlled water flow that matches your most vulnerable heat exchanger. Using ultrasonic technology, it determines the biofilm thickness."

Applications and Considerations: Loraine poses an intriguing question: "If you know the biofilm thickness, you could calculate the heat transfer loss in your heat exchangers, potential production loss in a process plant, or increased electrical demand in a chiller plant. However, managing biofilm effectively only requires knowing its presence so you can react. The ultrasonic technology, while sophisticated, is more complicated, expensive, and challenging to use compared to electrochemical sensors."

Electrochemical Sensors: "The electrochemical sensors don't require a test chamber, allowing them to be placed in various locations to monitor biofilm. For example, you might choose a sump, a quiet area where the biofilm may not be mobile and may not respond to water treatment dosing."

Mechanism and Sensitivity: Loraine explains the mechanism behind biofilm formation: "Quorum sensing is the process where bacteria hover above a surface and assess it before settling. The electrochemical device triggers a signal the moment bacteria sit on the surface, providing an extremely sensitive early warning of biofilm formation."

Practical Implications for Water Professionals: Understanding where to place these sensors and how they work is crucial for effective biofilm management. Loraine emphasizes, "This economical and insightful method helps you understand biofilm risks in your cooling water systems, even though I've never seen one in service. It's essential to explore these technologies to monitor biofilm and mitigate its impact on your systems."

Actionable Steps for the Scaling UP! Nation.

1. Increase Awareness: Understanding the importance of biofilm can help in mitigating Legionella risks.
2. Leverage Technology: Utilize biofilm sensors for early detection and effective treatment.
3. Optimize Efficiency: Regular monitoring and maintenance can prevent biofilm buildup, ensuring optimal system performance.

Timestamps 00:30 - Trace Blackmore welcomes you to Legionella Awareness Month 02:40 - Interview with Loraine Huchler about the connection between biofilm and Legionella 37:30 - Upcoming Events for Water Treatment Professionals 39:50 - Drop by Drop With James McDonald

Quotes "Adding a biofilm sensor because the goal is to kill Legionella will give real-time early detection of biofilm and make precision dosing a reality for biocides." - Loraine Huchler "You can connect biofilm to Legionella. If you have no biofilm, your risk of Legionella is very low." - Loraine Huchler

Connect with Loraine Huchler Phone: 757.442.5308 Email: [email protected] Website: www.martechsystems.com LinkedIn: https://www.linkedin.com/in/loraine-huchler/ Technical paper: Eliminate Biofilm to Increase Energy in Efficiency in Water Systems

Read or Download Loraine Huchler's Press Release HERE

Links Mentioned All links mentioned on this episode can be found on our Legionella Resources page HERE The Rising Tide Mastermind Scaling UP! H2O Academy video courses Ep 346 Revolutionizing Legionella Management: A 2024 Kickoff Special

Drop By Drop with James In today's episode, we're thinking about something? What are we thinking about, you ask? We're thinking about the impacts of writing "Everything looks good" on your field service reports when in reality, everything doesn't look good. Does this give the recipient of your report a false sense of security? Does this help them truly manage their water systems? What about when something catastrophic happens, but your report showed "everything looks good" time after time after time? Does it count if you verbally told the end user the true condition of the system but wrote "everything looks good" on the report to make them look good to their managers? When it comes to monetary damages and legal action, which would hold up to scrutiny? As I've always been told, if it's not documented, it didn't happen. Think about that when writing your next field service report.

2024 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"It is a team effort to protect public health from Legionella." - Alberto Comazzi, Ph.D.

We are excited to welcome back Alberto Comazzi, Ph.D. of Sanipur US, for his third appearance on the Scaling UP! H2O Podcast. As an expert in waterborne pathogens, Alberto shares his invaluable insights and experiences about Legionella to help our audience stay informed and proactive in managing water systems. In this episode, we cover a wide range of topics from handling positive Legionella tests to the effectiveness of monochloramine in disinfection. Let's dive into the key points of our discussion.

How do you handle a call from a client panicking about their first positive Legionella test? Alberto advises us to stay calm and follow the pre-established plan outlined in the Water Management Plan (WMP). First, review the WMP to understand the specific steps to take for this scenario. Consider the positivity rates and the location where Legionella was found. By following the agreed-upon plan, you can address the client's concerns effectively and ensure proper action is taken.

Why have we seen Legionella increase by nearly ten times over the past few years? "5-6 years ago there wasn't much information about Legionella, and today so many people are interested in this field which protects public health." - Alberto Comazzi, PhD

Dr. Comazzi highlights two key factors behind the significant rise in Legionella cases:

1. Enhanced Water Testing and Awareness: The past few years have seen a substantial increase in both awareness and testing for Legionella. Healthcare professionals are now more informed about the risks of Legionella and are conducting more tests. Since 2017, the requirement for Water Management Plans (WMPs) in healthcare facilities has led to more comprehensive water testing, contributing to the rise in detected cases.

2. Increased Water Age in Buildings: Efforts to conserve water, which have important environmental benefits such as saving energy and reducing costs, have inadvertently led to higher water age in building systems. When water remains in systems for longer periods, it can lead to reduced disinfectant levels and higher water temperatures—conditions that promote Legionella growth. While water conservation is crucial, balancing it with effective Legionella control measures is essential for maintaining public health.

By understanding these factors, we can better address and mitigate Legionella risks, ensuring a safer environment for everyone.

What advice do you have for those putting together a WMP but who doesn't have the ASSE 1280 Certification?

Get Certified or Seek Expert Help: Creating a comprehensive Water Management Plan (WMP) can be complex. While obtaining ASSE 1280 certification is highly recommended, you can also consider hiring a consultant to help you draft your plan. However, it's crucial to ensure that you execute and document the plan effectively. Proper training for facility operators on temperature control, flushing procedures, disinfectant management, and documentation is essential.

"A Water Management Plan that's just sitting on the shelf isn't doing anyone any good. If no one implements the plan, it is useless." Dr. Alberto Comazzi emphasizes, "Proactive measures are better and more cost-effective than reactive ones." With upcoming due diligence plans addressing various waterborne pathogens, being prepared is key.

Who has responsibility when it comes to municipal water? Alberto reminds us that there is a division between the municipality and the building.

Municipal Water Responsibility: Municipal water suppliers are responsible for providing water that meets regulatory standards up to the distribution system. They conduct primary disinfection to inactivate most microorganisms and secondary disinfection to maintain a residual disinfectant. However, there are no enforceable limits for Legionella in the municipal water supply, and testing for Legionella is not required.

Building-Level Responsibility: Once water leaves the municipal system and enters a building, the responsibility for water safety, including Legionella control, falls to the building owner or manager. Building environments, with their complex plumbing systems, cooling towers, and hot water systems, can foster Legionella growth. Therefore, effective management and control measures at the building level are crucial for ensuring water safety.

Monochloramine vs. Chlorine: Which is better Disinfection and Legionella Control in Building Water Systems?

Alberto highlights the advantages of monochloramine over chlorine: Case Study Results: A case study in San Francisco showed that switching from chlorine to monochloramine in the municipal water supply significantly reduced Legionella positivity rates in buildings—from 60% to 3-4%. This demonstrates the effectiveness of monochloramine in providing better overall disinfection due to its stability and ability to maintain higher disinfectant levels in building plumbing systems.

Comparison with Chlorine: Monochloramine, unlike chlorine, is less reactive with organic materials in water and thus produces fewer regulated disinfection byproducts. It is a more stable disinfectant, which makes it less likely to form harmful byproducts while still providing effective disinfection.

Effectiveness in Building Systems: In building water systems, especially those with low water usage or higher temperatures, monochloramine's stability is advantageous. It provides a more consistent and longer-lasting disinfectant presence throughout the system, reaching all areas effectively, which is crucial for preventing Legionella growth.

What long-term effects on sustainability and equipment should we consider when balancing water conservation with the use of additional disinfectants in buildings? Alberto outlines key considerations:

Corrosion Impact: When installing additional disinfectants, consider their potential to corrode plumbing systems. High levels of corrosive disinfectants can damage plumbing, so it's crucial to balance disinfection effectiveness with the preservation of the building's infrastructure.

Water Quality Effects: Assess whether the chosen disinfectant might increase other harmful molecules in the water. Evaluate disinfection efficacy not only in the lab but also in real-world building settings to ensure it does not negatively impact overall water quality.

Review Published Data: Refer to peer-reviewed literature and research from credible sources like the EPA to verify the long-term effects of disinfectants on water systems. Reliable data helps ensure that the disinfectant does not introduce unintended consequences and maintains water quality over time.

How did monochloramine perform in controlling Pseudomonas compared to traditional methods? In a case study, monochloramine was implemented in facilities with Pseudomonas issues and proved effective in reducing colonization. "Unlike short-term solutions like flushing and hyperchlorination, monochloramine's stability allowed it to reach all parts of the distribution system, providing long-term control" shares Alberto.

Timestamps 01:00 - Trace Blackmore invites you to celebrate Legionella Awareness Month 05:50 - Upcoming Events for Water Treatment Professionals 11:00 - Interview with Alberto Comazzi, Ph.D. 01:01:30 - Drop by Drop with James McDonald

Connect with Alberto Comazzi, Ph.D. Phone: 267-326-2353 Email: [email protected] Website: www.sanipur.com Linkedin: /in/alberto-comazzi-phd-132637128/ company/sanipur-us-llc Technical Paper: Emerging Waterbone Pathogens in Buildings' Premise Plumbing System

Links Mentioned All links mentioned on this episode can be found on our Legionella Resources page HERE The Rising Tide Mastermind Scaling UP! H2O Academy video courses

Drop By Drop with James In today's episode, I have a challenge for you. Today's challenge is…test boiler sulfite both immediately after sampling and again an hour later on the same, open sample. Is there a difference? Why is there a difference? What would be the impact of waiting until later to run the sulfite test versus running it immediately? How might your recommendations be different? Could the way you run your test impact your results, such as how much you agitate the sample?

2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"To find the most sensitive, accurate, reproducible, and reliable method for detecting and quantifying Legionella in a sample, qPCR is the best option." - Michael Loewenstein

In this much-anticipated episode highlighting the findings of Part 2 of Michael Loewenstein and Joe Benzinger's study, Michael Loewenstein, Vice President of Scientific Consulting at Q Laboratories, returns to share their surprising discoveries. He offers valuable advice to water professionals on developing strategies for incorporating qPCR in a Water Management Plan (WMP). Join Trace Blackmore and Michael Loewenstein as they guide you through the latest advancements in Legionella detection methods, the nuances of traditional culture techniques versus modern qPCR, and the future of water management.

What Are the Different Testing Methods for Legionella? Michael elaborates on the two primary methods for Legionella testing: traditional culture techniques (ISO 11731) and qPCR. Culture methods, while widely used, take a significant amount of time (7 to 14+ days) to yield results. In contrast, qPCR offers faster and more sensitive detection, identifying the presence and quantity of Legionella DNA in a matter of hours.

Is There a "Gold Standard" for Legionella Testing? The term "Gold Standard" often pops up in discussions about Legionella testing, but as Michael points out, no regulatory body has officially designated a single best method. While ISO 11731 is a trusted standard, Michael argues that qPCR provides a more reliable, accurate, and sensitive approach for detecting and quantifying Legionella in samples.

What Were the Findings from Phase 2 of His Study? Michael shares findings from a two-phase study comparing cultural methods with PCR and qPCR. Phase 1 focused on method validation, confirming the efficacy of commercially available PCR methods. Phase 2 moved to real-world samples, revealing that qPCR detected Legionella in about 67% of samples, far surpassing the detection rates of traditional culture methods.

What Can qPCR Do and How Does It Differ from Culture Methods? qPCR is a powerful tool in Legionella testing. Unlike culture methods that rely on colony-forming units, qPCR measures the number of DNA copies present in a sample, providing a clear picture of the Legionella population. It can also distinguish between viable and non-viable cells, making it a comprehensive and efficient method for routine monitoring.

How Would Michael Set Up His Water Management Plan (WMP)? When asked how he would set up his water management plan, Michael emphasizes the importance of frequent testing. He advocates for the use of qPCR due to its speed and sensitivity. However, he cautions that those uncomfortable with detecting any Legionella might find qPCR overwhelming, as it tends to reveal a higher positivity rate than traditional methods.

How Does Pricing Compare Between Culture and qPCR Methods?Interestingly, Q Laboratories charges the same for both qPCR and culture methods. Despite higher costs for qPCR, it requires significantly less analyst time, making it a cost-effective choice for many labs.

What's Next for Phase 3 of the Study? The next phase of Michael's study aims to explore additional factors such as UV light treatment. He encourages feedback from the community to ensure all relevant aspects are covered in the ongoing research.

How Can I Get Involved with the AOAC Legionella Working Group? Please visit www.aoac.org/news/legionella-in-water-wg-volunteers-needed . If you would like to support this initiative or are interested in more information, please reach out to [email protected].

Michael's key message is that qPCR is a viable, non-intimidating option for Legionella testing. He reassures listeners that the CDC does not mandate the use of culture methods exclusively. Embracing qPCR can lead to more accurate monitoring and better-informed water management decisions.

Until next Friday's episode, stay curious, stay informed, and keep scaling up your Legionella knowledge!

Your roadside friends as you drive from client to client,

The Scaling UP! H2O Team

Timestamps 01:00 - Trace Blackmore invites you to check out our Legionella Resources page 03:28 - Upcoming Events for Water Treatment Professionals 05:00 - Interview with Michael Loewenstein, Vice President, Scientific Consulting at Q Laboratories 51:05 - Drop by Drop With James McDonald

Quotes "PCR detects whether Legionella DNA is present, while qPCR not only confirms its presence but also measures the quantity of Legionella DNA in a sample." - Michael Loewenstein "The CDC does not say you have to use culture." - Michael Loewenstein "An increase in Legionella positivity with a qPCR test is a feature, not a bug." - Michael Loewenstein

Connect with Michael Loewenstein Phone: +1 513 207 4943 Email: [email protected] Website: Scientific Consulting for Q Labs LLC LinkedIn: Michael Loewenstein Read or Download Michael Loewenstein's Press Release HERE

Links Mentioned Ep 269 Ep 335 Read Michael Loewenstein's technical paper HERE The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea

Drop By Drop with James In today's episode, I have a "What If." What if acid is overfed to a cooling tower system and drops the pH to a 3. You heard it correctly, the pH is now 3 in your cooling tower system. What damage is being done right now. How do you recover from this low pH excursion? Should you just turn off the acid feed and wait for the system pH to slowly return naturally? What could be the impact of this approach? Should you take immediate action and raise the pH as quickly as possible? What could be the impact of this approach? Should you increase blowdown? What caused the acid over feed? How could this be prevented in the future? What alarms could be setup? What do you communicate all this to the end user?

2024 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

We have the privilege of welcoming back Janet E. Stout, Ph.D., President of Special Pathogens Technology and the founder of Special Pathogens Laboratory, A Pace Laboratory. Dr. Stout has academic affiliations with the School of Public Health and Swanson School of Engineering at the University of Pittsburgh. A self-described "Legionellologist", Dr. Stout's more than 30 years of research has defined the epidemiology, microbiology and prevention approaches for controlling Legionella growth in building water systems.

In our most recent interview, Dr. Janet Stout shared what was new with Legionella standards, what state health departments are doing to combat Legionella, and she answers your burning question of "Are Legionella cases truly on the rise" with data and statistics. This is a Legionella episode you cannot afford to miss, so let's scale up our Legionella knowledge with Dr. Stout. Also, don't forget to check out our free Legionella Resources page where we have listed all of the articles, standards, and tools mentioned in this interview.

What Is New with Legionella Standards? How Does It Impact the Water Treatment Industry?

Dr. Stout highlights several key updates:

Association for the Advancement of Medical Instrumentation (AAMI) TIR34:2023 Published in Fall 2023, TIR34 focuses on water quality for reprocessing medical devices. Dr. Stout emphasizes, "The problem is infection. The solution is the quality of the water." "There are clear chemical and microbial parameters, and these healthcare facilities need your assistance, water professionals," Dr. Stout encourages.

ANSI/AAMI ST108:2023 This new standard, "Water for the processing of medical devices," emphasizes the critical role of monitoring water quality to prevent microbial proliferation. ST108 is a significant step forward for patient safety. "I see so many positive indications of progress and prevention, and that's good for everyone," shares Dr. Stout.

General Services Administration (GSA) Order PBS 1000.7A Effective in 2024, this order mandates comprehensive water testing across federal buildings to ensure health and safety. It includes stringent testing protocols for contaminants like Legionella. Compliance requires professionals to hold certifications such as ASSE 12080 or be certified industrial hygienists (CIH). Dr. Stout remarks, "It's such a big deal that you have to be ASSE 12080 certified to service government buildings now, I'm really impressed by GSA."

American Water Works Association (AWWA) Guidance Set to be updated in 2024 or 2025, the new standard will replace AWWA C651-C652 and will likely be titled "Disinfecting Potable Water." This new guidance will provide updated protocols for disinfecting water-storage facilities, so be on the lookout for this new one.

ANSI/ASHRAE Standard 514:2023 This standard focuses on risk management for building water systems, covering physical, chemical, and microbial hazards. It provides comprehensive guidelines for designing, building, maintaining, and operating water systems to protect building occupants.

Challenge to the Listener:

• Educate Yourself: Familiarize yourself with the latest standards, including TIR34, ST108, GSA Order PBS 1000.7A, and ANSI/ASHRAE Standard 514.
• Engage with Clients: Reach out to healthcare facilities and federal buildings to offer your expertise in water management and help them navigate the new requirements.
• Stay Informed: Keep an eye on updates from organizations like AAMI, ASHRAE, GSA, and AWWA to stay ahead of industry changes.

What's Going on in Ohio? Will Other States Follow Ohio?

Ohio's Proactive Approach Dr. Janet Stout praises Ohio's innovative approach to managing Legionella risks. Unlike most areas where Legionella water management is voluntary, Ohio has taken a significant step by mandating it through hospital licensure codes. This mandate requires hospitals to have a water management plan and to test for Legionella, making compliance a condition for maintaining their licenses. The new regulation, scheduled to take effect in October 2024, aims to enhance infection control and manage the risk of waterborne pathogens, particularly Legionella.

High Incidence of Legionnaires Disease Ohio's proactive stance is partly driven by its high incidence of Legionnaires disease. The state, along with Maryland, Pennsylvania, and New York, consistently reports high numbers of cases. Ohio's health department has noted a significant increase in cases from 2022 to 2023. This alarming trend highlights the urgent need for effective water management and testing protocols.

The Ohio Regulation Specifies Detailed Requirements for Hospitals:

• Each hospital must conduct Legionella testing within the first twelve months.
• Two validation tests must be performed, no fewer than four months apart and no more than six months apart.
• The regulation includes explicit language to ensure rigorous water management and Legionella testing.

The Future for Other States Dr. Stout is hopeful that other states will follow Ohio's example. She mentions ongoing legislative efforts in states like New Jersey and Pennsylvania, although the process is slow. Ohio's innovative and mandatory approach to Legionella water management sets a precedent that could influence other states. Dr. Stout's optimism reflects a broader movement towards more stringent and proactive water management practices across the country. As more states recognize the importance of these measures, we can expect a gradual but significant shift towards better management of Legionella and other waterborne pathogens.

Are Legionella Cases Truly on the Rise?

"Legionella is on the rise," Dr. Stout shares. "It's not increasing just because we are doing more testing." She also points to changing weather patterns as a contributing factor. "There's a global shift with Legionnaires' disease cases extending from summer into fall. The season is getting longer, and things are staying warmer longer."

This observation highlights the need for a deeper understanding of how environmental factors and public health practices influence Legionella prevalence.

We hope you found these insights from Dr. Janet Stout valuable. Legionella management is a critical aspect of industrial water treatment, and staying informed and proactive is key to ensuring the safety and health of building occupants. As always, we encourage you to continue learning, sharing, and growing within our community.

Thank you for being a dedicated member of the Scaling UP! H2O community and for celebrating Legionella Awareness Month with us. Together, we can make a significant impact in the fight against Legionnaires' disease.

Timestamps 01:00 - Upcoming Events for Water Treatment Professionals 06:00 - Interview with Janet E. Stout, Ph.D. is President of Special Pathogens Technology and the founder of Special Pathogens Laboratory, A Pace Laboratory 01:14:20 - Drop by Drop with James McDonald

Quotes "It is happy Legionella Awareness Month because we are making progress." - Dr. Janet Stout "I give Ohio a round of applause for doing the right thing!" - Dr. Janet Stout "You don't know if your efforts are working unless you test for it."- Dr. Janet Stout "This is unacceptable: Legionnaires' disease remains a very high mortality infection. 25-30% of hospitalized patients who get legionella from the hospital die." - Dr. Janet Stout "I see so many good indications of progress and prevention." - Dr. Janet Stout "We need to make progress on mandatory testing because it's the only way to understand risk. We want to mitigate the risk." - Dr. Janet Stout

Connect with Janet E. Stout, Ph.D. Phone: 412.281.5335 Email: [email protected] Website: www.specialpathogenslab.com ST108, Utility Water (UWK) Kit LinkedIn: in/janet-e-stout-ph-d-32607612 company/special-pathogens-laboratory

Drop By Drop with James In today's episode, I have a challenge for you. The challenge is…update your LinkedIn profile. Do it right now. If you're driving, do it when you next stop. The days of LinkedIn being just a resume are long gone. Today, it's your calling card, your networking tool, and a learning tool. Check out your name. Did you accidentally flip your name, so your last name comes before your first? If you did, fix it now. Is the name listed the one you actually go by? If you go by a nickname, either put it in parenthesis or replace your formal name with it. What does the headline right below your name say? You get 3 seconds to catch someone's attention. Does this little headline phrase under your name really say what you do and who you are? What about your picture? Do you look like the person people in your network would actually meet in person or are you dressed in a tuxedo or bridesmaid gown from the last wedding you were in? I doubt many of us are doing our jobs in tuxedos and gowns. Does your picture look unprofessional in other ways, as well? The first things people see when looking at your LinkedIn calling card, as I call it, is your name, face, and headline. Ensuring these three items are correct is the first place to start. Then you can move on to experience, education (if applicable), etc.

2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.