Scaling UP! H2O

In this episode of Scaling UP! H2O podcast, host Trace Blackmore dives into a conversation with Juan Meneses, District Manager at Nalco Water, An Ecolab Company to explore a groundbreaking innovation in industrial water treatment. Discover how Juan and his team harnessed treated wastewater to transform cooling tower systems, achieving a remarkable $4 million reduction in operational costs while championing sustainability. This episode highlights the challenges, strategies, and ultimate success of using treated sewage effluent—a game-changer for industries navigating water scarcity and operational efficiency.

What You'll Learn in This Episode

The Steps to Integrating Treated Wastewater into Cooling Tower Systems

Discover how Juan Meneses and his team approached the integration of treated sewage effluent into a refinery's cooling tower system. Learn about the initial assessments of water quality, the detailed planning process, and the role of collaboration between industry experts and stakeholders in ensuring a seamless transition. From analyzing water chemistry to implementing treatment solutions, this episode walks you through every critical step.

How to Overcome Challenges Like Biofouling, Corrosion, and Scaling

Integrating wastewater into industrial systems is no easy task. Juan Meneses shares the real-world obstacles his team encountered, such as high organic content, ammonia levels, and variations in water quality. Hear about the innovative strategies they used to combat biofilm formation, prevent corrosion caused by harsh chemicals, and minimize scale buildup—all while maintaining system reliability and efficiency.

The Pivotal Role of Automation in Water Quality Management

Learn how advanced monitoring systems and real-time data collection were game changers in this project. Juan explains the importance of automated sensors in detecting water quality fluctuations, adjusting chemical dosages, and ensuring that all parameters remained within operational limits. This segment highlights how technology can simplify complex processes and prevent costly errors.

Real-World Examples of Achieving Sustainability Goals and Operational Excellence

This case study is a testament to the power of innovation in addressing both environmental and business challenges. Juan outlines how his team's efforts not only reduced freshwater usage and wastewater discharge but also saved the refinery $4 million in operational costs. This section offers practical insights into balancing sustainability objectives with financial performance, showcasing what's possible with a forward-thinking approach.

This episode demonstrates how innovative water reuse strategies can align cost savings, operational reliability, and environmental stewardship.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps 05:07 - Upcoming Events for Water Treatment Professionals 09:23 - Interview with Juan Meneses, District Manager from NalCo Water 15:18 – About the case study: using treated wastewater in cooling towers 20:32 – Automation and Innovation in Water Treatment 33:05 – Lesson learned and reflections from the project 42:42 – Water You Know with James McDonald

Connect with Juan Meneses Phone: 337.309.9619 Email: [email protected] Website: Reinventing the Way Water is Managed | Nalco Water LinkedIn: Juan A. Meneses | LinkedIn

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned IWC (International Water Conference) Freakonomics Radio Podcast Today, Explained Podcast CH 1979 Innovation Synergies Enable Reliable Wastewater Reuse in Cooling Towers At 4 million Lower TCO paper Good Profit: How Creating Value for Others Built One Of The World's Most Successful Company by Charles Koch Crucial Conversations Tools for Talking When Stakes Are High, Second Edition: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler The 4 Disciplines of Execution: Achieving Your Wildly Important Goals by Sean Covey (Author), Chris McChesney (Author), Jim Huling (Author)

Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months 164 The One With Chris McChesney

Water You Know with James McDonald Question: What do you call sections in a water system with low or no flow due to system design and/or operation?

2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

In this episode, Trace Blackmore and Mark T. Lewis, Certified Water Technologist of Southeastern Laboratories, Inc. dive into practical tips for managing your business effectively, particularly in the water treatment industry. They share eight essential strategies for mastering self-management, staying organized, adapting to challenges, and aligning personal goals with professional responsibilities. Mark highlights the importance of time management, account management, stress management, and personal development, offering actionable insights to help professionals navigate the challenges of managing their businesses while maintaining balance and efficiency.

Points to Highlight

• Self-Management Skills: Learning to control your time, stress, and motivation is crucial for achieving business goals.
• Account Management: Focus on building long-term relationships with clients instead of just acquiring new business.
• Stress Management: Identifying and managing stress is key to maintaining productivity and motivation.
• Adaptability: Flexibility is vital in handling unexpected changes and managing multiple priorities effectively.
• Decision Making: Understand the long-term implications of your decisions before acting on them.
• Goal Alignment: Make sure your daily tasks are aligned with your bigger business objectives for sustained growth.
• Personal Development: Continuous learning and self-improvement are fundamental to business success.
• Mentorship: Having a mentor or support system can help you grow personally and professionally.

Conclusion Trace and Mark's insights in this episode give you the tools to tackle the complexities of business management head-on. Whether it's optimizing your time, managing client relationships, or staying motivated, these tips are designed to boost your efficiency and help you thrive.

Stay engaged, keep learning, and continue scaling up your knowledge! Don't miss Part 2, where we'll dive deeper into additional strategies that will help you manage your business to new heights!

Timestamps 02:20 – Upcoming Events for Water Treatment Professionals 05:15 – Water You Know with James McDonald 07:05 – Interview with Mark T. Lewis, Certified Water Technologies of Southeastern Laboratories Inc about strategies and tips on managing a business 14:56 – Importance of Time Management and Self-Management 17:11 – Stress management and staying motivated through challenges

Quotes "End each day knowing that it was an improvement upon the last." - Trace Blackmore "One of the skills that we've got to have is take what we have and run with it." - Mark T. Lewis "If you're not managing your time, that's the only thing that you are never going to get back." - Trace Blackmore

Connect with Mark Lewis Phone: 704.322.5406 Email: [email protected] Website: https://www.selaboratories.com/ LinkedIn: linkedin.com/in/mark-lewis-01a3b56

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned Drop by Drop: Articles on Industrial Water Treatment by James McDonald The NALCO Water Handbook, Fourth Edition by an Ecolab Company NALCO Water

Scaling UP! H2O Resources Mentioned Audible (free month with this link) AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind 031 The One with Mark Lewis 034 The Other One With Mark Lewis, CWT 101 The One with Colin Frayne, CWT 102 The Other One with Colin Frayne, CWT 112 The One Where Trace Is Interviewed By Mark Lewis 149 The One About Some of the Lesser-Used Technologies The Speed of Trust by Stephen M.R. Covey

Water You Know with James McDonald Question: What is the typical percent bed expansion during a water softener backwash?

2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

What if you could help write the rules that keep us all safe?

In this episode, Trace Blackmore sits down with the passionate and highly knowledgeable Patsy Root, Senior Manager Government Affairs at IDEXX Water, to dive into the nitty-gritty of Legionella legislation. With a career fueled by her love of water—whether it's sailing, scuba diving, or protecting public health—Patsy brings an inspiring perspective to the table. She doesn't just talk about the problem; she's actively working to solve it.

Here's what you'll get from this episode:

• The Current State of Legionella Legislation: Patsy provides a comprehensive overview of Legionella regulations across the U.S., Canada, and Europe. She dives into case studies comparing New York and Quebec as well as France and other European nations, highlighting the successes and challenges of their approaches.

• Scientific Insights into Legionella: Discover the biological complexity of Legionella, its various species, and why Legionella pneumophila stands out as the most significant threat. Learn why focusing on the right indicators is crucial for effective water management.

• Best Practices for Water Treaters and Lawmakers: Patsy shares actionable recommendations for water treaters to improve public health while maintaining cost-efficiency. From adopting ASHRAE 188 guidelines to advocating for better legislation, this episode is packed with practical advice.

• Proactive vs. Reactive: Ever wonder why so many water regulations only come after a crisis? Patsy talks about how the water treatment industry—and you—can help shift the conversation to prevention before it's too late.

• The Power of Collaboration: Patsy emphasizes the value of networking through industry committees like AWT's Legislative and Regulatory Committee and how collaboration fosters innovation and knowledge sharing.

• Practical Tips for Water Treaters: If you're a water treater looking to stay ahead of the game, Patsy shares actionable advice on how to implement cost-effective, efficient water management plans that actually protect public health.

The Bottom Line This episode isn't just about rules—it's about solutions. Whether you're a water treater, a building manager, or just someone who wants to understand what's really in your water, Patsy's insights will change the way you think about managing risk. Your Next Move Check out the Legionella Resources page at ScalingUpH2O.com for even more tools and insights from industry leaders. Share this episode with your team or clients to spark conversations that could save lives—and don't forget to subscribe so you never miss an episode.

Let's work together to build a safer, healthier future, one drop at a time.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps 03:04 - Trace announces a poll to assess the value of reading event details on the podcast and guides listeners to the events page on the website. 04:20 - Water You Know with James McDonald 05: 53 - Interview with Patsy Root, Senior Manager Government Affairs of IDEXX Water about Patsy's paper on global Legionella regulations and the importance of learning from international practices. 11:24 – Legionella Legislation Overview 39:49 - Practical Recommendations for Water Treater

Quotes "It is the best way to network and grow the community around you of subject matter experts - by volunteering." - Patsy Root "What we need to do with each other is we need to understand where things are happening, what's happening, and how much of that we should consider leveraging - as best practice." - Patsy Root

Connect with Patsy Root Phone: 207-523-0835 Email: [email protected] Website: https://www.idexx.com/en/water/ LinkedIn: https://www.linkedin.com/company/idexx-laboratories/

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned Data and Case Study of Effective Legionella Regulations by Patsy Root NASEM's Management of Legionella in Water Systems (2019) MD 15161 - 2013 Control of Legionella in Mechanical Systems Assessment of monitoring approaches to control Legionella pneumophila within a complex cooling tower system by Michele Prevost et al The Legionella collagen-like protein employs a distinct binding mechanism for the recognition of host glycosaminoglycans by Garnett et al The 5 bacterial indicators used by WHO were published in 2013 by Dufour et al The 5 bacterial indicators used by WHO covered by KWR Publication starting on Page 54 – Section 7.4.4.

Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind 348 Credentials and Codes: Plumbing Strategies Against Legionella ASHRAE Guideline 12-2020: Managing the Risk of Legionellosis Associated with Building Water Systems ASHRAE Standard 188-2018, Legionellosis: Risk Management for Building Water Systems (ANSI Approved) ASHRAE Standard-188-2021, Building Water Management Plans – Summary ANSI/ASHRAE Standard 514, Risk Management for Building Water Systems: Physical, Chemical, and Microbial Hazard

Water You Know with James McDonald Question: What is the process called when you mathematically correct the impacts of changes in feedwater quality, temperature, and pressure on reverse osmosis membrane data as compared to a baseline?

2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"It's not that different than when smartphones came out.. Everything's overwhelming when you first try it, but with just a little bit of effort, it just becomes second nature." - Matt Montellione

Dive into the transformative world of AI with Scaling Up H2O! In this episode, host Trace Blackmore sits down with Matt Montellione, Founder of Royce Brook Media and Outsell Insight, to explore how cutting-edge AI tools are reshaping the water treatment industry and beyond. Discover how platforms like Notion and Fireflies can serve as your "second brain," automating tasks, organizing data, and driving efficiency. Whether you're eager to streamline your workflows or learn how to adopt AI responsibly, this conversation is packed with actionable strategies for professionals across all industries.

Revolutionizing Productivity with AI Tools Discover how advanced AI tools like Notion and Fireflies are transforming the way professionals manage both personal and professional tasks. These tools serve as powerful organizational aids, streamlining data, automating repetitive tasks, and enhancing decision-making. Learn how adopting these technologies can help you save time, reduce stress, and focus on the work that matters most.

Boosting Efficiency for Water Professionals AI offers game-changing solutions tailored for the water treatment industry. From planning routes and scheduling tasks to proactively identifying potential issues, AI tools minimize human error while improving operational outcomes. Explore practical examples of how water professionals can use AI to deliver better results and maintain compliance with ease.

The "Second Brain" Concept for Daily Operations Matt Montellione introduces the concept of a "second brain"—a digital repository that stores and organizes knowledge, meeting notes, and reference materials. With tools like Notion, this second brain allows professionals to access critical information instantly and use it effectively. Learn how adopting this mindset can optimize your daily workflows and improve long-term productivity.

Practical Tools to Enhance Work-Life Balance Host Trace Blackmore shares his experience with AI-driven tools like Fireflies for meeting transcription, and Plaud for mind mapping. These tools provide real-world solutions to common challenges, making it easier to stay productive, meet deadlines, and achieve a better work-life balance.

Ready to revolutionize the way you work? Tune in to this episode to learn how you can adopt AI tools to streamline your daily operations, reduce stress, and stay ahead of the competition. Don't forget to visit ScalingUpH2O.com for exclusive resources and links to try these tools yourself!

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps: 00:43 - Trace Blackmore shares his humorous and insightful take on holiday decorations and personal traditions. 05:31 - Upcoming Events for Water Treatment Professionals 08:52 - Interview with Matt Montellione about his journey in sales and Ai integration 50:55 - Water You Know with James McDonald Connect with Matt Montellione Phone: 908.420.1414 Email: [email protected] Website: https://www.roycebrookmedia.com/ LinkedIn: https://www.linkedin.com/in/mattmontellione/ YouTube: https://www.youtube.com/@mindofmonte

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned Atomic Habits by James Clear Buy back your Time by Dan Martell The Magic of Thinking Big David J Schwartz Revolutionizing Communication - The AI Advantage For Business

Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind Plaud Note Voice Recorder Fireflies Note taker Notion Water You Know with James McDonald Question: What are the five parameters used to calculate the Langelier Saturation Index or LSI?

2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

Welcome to 2025! Episode 401 of the Scaling Up H2O Podcast is here to help you kick-start the new year with valuable insights, energy-saving tips, and strategies for personal and professional growth. Host Trace Blackmore explores how small changes, like switching to LED lighting or investing in solar power, can save energy and cut costs for National Cut Energy Costs Day. He also dives deep into effective planning methods, the importance of relationships, and how to maximize your potential in 2025.

National Cut Energy Costs Day Learn practical ways to reduce energy usage at home and work, from switching to LED lighting and upgrading HVAC systems to exploring solar power installations. Trace also shares how his team utilizes energy audits for increased efficiency.

Planning for 2025 Success Discover actionable strategies for effective planning, including prioritizing big goals (the "big rocks") and aligning your weekly schedule with your most important tasks.

Nurturing Relationships for Long-Term Success Trace shares heartfelt advice from his grandfather about the value of relationships and how they surpass everything else in importance. He encourages listeners to reflect on their roles and take actionable steps to improve their connections.

This episode is packed with resources for water treatment professionals, including updates on AWT events, Certified Water Technologist (CWT) prep courses, and actionable tools to help you raise the bar in the water industry. Whether you're looking for tips to improve your work-life balance or stay ahead in your field, this episode is your comprehensive guide to success in 2025.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps: 05:20 - Trace Blackmore shares an Overview of National Cut Energy Costs Day and the importance of Conserving energy and water 21:32 - Water You Know with James McDonald 45:19 - Upcoming Events for Water Treatment Professionals

Connect with Scaling UP! H2O Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Click HERE to Download Episode's Discussion Guide Scaling UP! H2O Resources Mentioned Audible (free month with this link) AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind 397 Pinks and Blues: How to look at your tests 394 Visibility and Value: Enhancing Sustainability in Water Treatment 360 Unlocking Profitable Sustainability: Winning RFPs and Making a Positive Impact 339 Jane Kucera's Reverse Osmosis Masterclass 363 Pricing Boost: Get Paid Well For Your Excellence 375 Legionella Awareness: Your Questions Answered by Trace Blackmore Big Rocks by Stephen R. Covey

Water You Know with James McDonald Question: What is the approximate pH where phenolphthalein changes between pink and clear?

2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"Take a victory lap today and celebrate all the wonderful things you've done this year." – Trace Blackmore

In this milestone 400th episode, host Trace Blackmore reflects on the podcast's incredible journey and the achievements of 2024. From personal accomplishments to listener engagement and standout episodes, this celebration highlights the growth of the Scaling UP! Nation.

Scaling UP! H2O by the Numbers: What 2024 Taught Us Trace shares how the podcast grew across countries like Australia, Ireland, and New Zealand while continuing to top charts on Apple and Spotify.

Personal Triumphs: From Scuba Diving to Off-Roading Adventures This year wasn't just about podcasting. Trace shares personal milestones, including certifying his 1,000th scuba diver, losing 20 pounds, and embracing off-roading adventures in his wife's Jeep.

Behind the Mic: Guests, Stats, and Records With 51 guests in 2024, 35% were women, and 65% were men. This diverse lineup included highlights like the Women of Water (Episode 380) and Legionella Awareness Month series. The podcast also broke a record with six guests in a single episode.

From Legionella to Boilers: Most Shared Episodes of 2024 Episodes like Are Legionella Cases Truly on the Rise? (Episode 376) and Steam Boiler Essentials (Episodes 353 & 354) delivered actionable insights that sparked industry discussions.

AWT Innovation Award: A Shared Honor This year, Scaling UP! H2O was honored with the 2024 AWT Innovation Award at the AWT Annual Conference. Recognizing the podcast's impact on advancing the water treatment industry, this award is a testament to the dedication of the Scaling UP! Nation.

The Timeless Impact of Episode 179 Kathleen Edelman's Temperaments episode remains the most downloaded in podcast history, offering lasting lessons on improving communication and relationships.

The Scaling UP! Nation Community: More Than a Podcast More than a podcast, Scaling UP! H2O is a movement driven by its listeners. With 10,000 LinkedIn followers and a growing global presence, the Scaling UP! Nation continues to make waves in the water treatment industry.

A Look Ahead: What's Next for 2025 Trace teases what's to come, including new contributions from James MacDonald and an even greater focus on delivering high-quality content for water treatment professionals.

Powered by Our Partners: Sponsors Who Believe in the Mission This podcast thrives thanks to sponsors who believe in its mission. Their support ensures the production of valuable, high-quality episodes.

Here's to the Next Chapter, Together Trace thanks everyone who made this milestone possible, celebrating 400 episodes as a shared achievement with the Scaling UP! Nation. Together, we're shaping the future of water treatment.

And as always, we're scaling up knowledge, so we don't scale up our systems.

Timestamps: 01:10 - Trace reflects on the podcast's journey, shares gratitude for the Scaling UP! Nation, and highlights achievements while offering forward-looking insights. 04:25 - Upcoming Events for Water Treatment Professionals 08:39 – Trace shares his personal milestones from 2024 09:22 – Drop by Drop with James McDonald 14:49 – Trace delivers the Podcast Highlights of 2024 43:44 - Gratitude for Sponsors, Guests, and Listeners 45:18 – A Look Ahead to 2025 46:21 – Episode Wrap-Up and New Year Wishes

Connect with Scaling UP! H2O Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O

Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses The Rising Tide Mastermind World Vision Global 6k 001 A New Podcast for Water Treaters 179 Another One that Teaches Us to Communicate Better with Others 348 Credentials and Codes: Plumbing Strategies Against Legionella 350 Polymer Perspectives: Understanding Copolymer Innovations in Water Treatment 351 Maximizing Water's Potential: Tech and Water Treaters in Perfect Harmony 353 Steam Boilers: Essential Checks, Part 1 354 Steam Boilers: Essential Checks, Part 2 355 Backflow Prevention: Safeguarding Water Quality 376 Are Legionella Cases Truly on the Rise? Insights on Legionella Trends and Prevention 380 The WOW Effect: Women Leading Transformation in the Water Industry 390 Multimeter Troubleshooting: Your Guide to Accurate Diagnostics, Part 1 391 Multimeter Troubleshooting: Your Guide to Accurate Diagnostics, Part 2

Drop by Drop with James In today's episode, I have a quote. The quote is, "The lines are painted wrong." Who said that and what did this person mean? That was my Dad. He used to tell us that as kids. You see, my Dad took pride in his driving abilities, and when he would not park the straightest in a parking space, we kids would take great delight in pointing it out to him. His reply was always, "The lines are painted wrong." Oddly enough, we LOVED this answer! We would argue back, "No they aren't! You parked crooked!" He would just shake his head, smile, and calmly insist, "The lines are painted wrong." In my career as an industrial water treatment professional, this quote has always stuck with me. There are most certainly times when the lines are painted wrong. The control ranges may be wrong, too tight, or too broad. The lines are painted wrong. The expectations from a client or manager may be unrealistic. The lines are painted wrong. The finger often gets pointed at the water treatment professional first when things go wrong with water-related equipment, even when it's not our fault. The lines are painted wrong. While it would not have been appropriate for my Dad to repaint the lines in a parking lot, it can be appropriate for us to repaint the lines at times in industrial water treatment. Control ranges can be appropriately adjusted. Expectations can be diplomatically realigned. Blame can be diffused or redirected with listening, discussion, facts, and patience. Sometimes, it takes a little thinking outside the box to realize when the lines are painted wrong. I have my Dad to thank for helping me see this at such a young age, and I can't wait to tell him that now tens of thousands of people have just learned from him, too.

Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

Having a product does not mean it's going to work well. Having a product and having the experience to use it properly, that's the determining factor. - Trace Blackmore

Dive into one of Trace Blackmore's favorite formats: the "Pinks and Blues" episode! In this special installment, Trace tackles real-world questions from water treatment professionals like you, offering clear, practical solutions rooted in chemistry, strategy, and years of experience. From mastering serial dilutions to making the most of leftover competitor products, this episode is all about equipping you with the tools to excel in your field. Managing Leftover Competitor Products in Accounts Trace discusses the common challenge of customers asking water treatment professionals to use leftover chemicals they've already paid for. He highlights the risks of taking these products back to your facility, including potential costly disposal fees, and provides practical advice on how to manage and utilize these products effectively on-site.

Serial Dilution: Explanation and Equation Trace introduces the dilution formula C1 × V1 = C2 × V2, a fundamental equation for performing accurate dilutions. He provides a detailed, step-by-step guide to creating dilutions in both lab and field settings, enabling water treatment professionals to test and effectively utilize mystery products left behind by competitors.

Importance of Deionized (DI) Water in Test Kits Trace explains the critical role of DI water in performing accurate dilutions and removing interferences during tests. He emphasizes the necessity of always carrying sufficient DI water in the field for tasks like dilutions, triple rinsing equipment, and managing high-concentration samples. Ensuring DI water availability is key to maintaining clean and reliable testing processes.

Testing Mystery Products Trace recommends testing mystery products for key components such as phosphate (total, organic, and inorganic) and Azol levels to determine their composition. Use the product's safety data sheet (SDS) or similar documentation to identify expected ranges and compare test results. These insights help calculate appropriate dosages and ensure effective usage of leftover products.

Benefits of Proper Product Management Using leftover chemicals on-site provides several key advantages:

• Cost Savings: Eliminates expensive disposal fees for unused products.
• Customer Satisfaction: Reduces customer expenses by utilizing materials they've already paid for.
• Sustainability: Promotes greener practices by minimizing waste and maximizing resource efficiency.
• Professional Growth: Savings from proper management can support funding for training, certifications, and industry conferences, contributing to career development opportunities.

Be Part of the Discussion We want to hear from you! Your contributions help shape the Scaling Up H2O podcast and make it even more valuable for the community.

• Submit Questions & Feedback: Your input drives our content. Send us your questions to be featured in future episodes.
• Share Your Success Stories: Let us know how this episode has helped you improve your water treatment practice or solve a challenging problem.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps: 07: 25 - Upcoming Events for Water Treatment Professionals 12:24 - Trace answers listener questions about managing leftover competitor products in water treatment accounts 15:32 – Trace explains Serial Dilution: Step-by-Step Guide 45:23 - Drop by Drop with James McDonald

Connect with Scaling UP! H2O Submit a show idea: Submit a Show Idea

LinkedIn: in/traceblackmore/

https://www.linkedin.com/company/scalinguph2o/ YouTube: @ScalingUpH2O

Scaling UP! H2O Resources Mentioned Audible (free month with this link)

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

The Rising Tide Mastermind

12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months by Brian P. Moran & Michael Lennington

Drop by Drop with James In today's episode, I have a challenge for you. The challenge is…check your safety equipment. Seriously, check the condition as well as any expiration dates. I personally was shocked to find out that hard hats have an expiration date on them, but they do. It does make sense, though, because plastic can get brittle over time, especially sitting in a hot vehicle. Brittle plastic probably won't protect your noggin as well as it should. Are your safety glasses all scratched up or dirty? Do they obstruct your view? Do you wear your earplugs more than once, and do they need to be replaced? How about your steel-toed shoes, face shields, aprons, gloves, and other safety equipment? Will they protect you when you need them to? Take this challenge as your excuse to inspect them all and replace them as needed. Your family, friends, colleagues, Trace, and I all want you to be safe as you practice the noble profession of industrial water treatment!

Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"Don't be afraid to ask questions early and often when working with engineering firms or general contractors on your water treatment program... Getting it right the first time is the easiest and least painful way to a long-term successful water treatment program." – Walker Burnette

In this episode of the Scaling Up H2O podcast, host Trace Blackmore sits down with Walker Burnette, Water Treatment Consultant at Southeastern Laboratories to explore the importance of early involvement in water treatment projects for new and expanding facilities. Together, they uncover essential lessons, challenges, and best practices that can make or break long-term success in industrial water management.

A Chance Encounter That Sparked a Career Walker Burnette's journey into the water treatment industry began unexpectedly when he reconnected with Steve Tuning, a lifelong family friend and his father's college roommate, at his former workplace. This chance meeting led to a conversation that launched his career in water treatment. Now, Walker's former employer has become his client, showcasing the unique blend of personal history and professional growth that shaped his path.

Bridging Water Treatment Gaps in Construction Walker Burnette addresses the common oversight of water treatment during new and expanded construction projects. In North Carolina's fast-growing landscape, Walker has seen firsthand how rushed timelines can lead to missed steps in planning. Sharing lessons from successes and pitfalls, this discussion aims to highlight essential practices to ensure water treatment is prioritized and integrated effectively from the start.

What steps do you take to set yourself up for success in the bid process? Walker Burnette emphasizes the importance of understanding a facility's unique requirements when bidding on water treatment projects. Recognizing that each system may need specialized solutions, he advises focusing on value rather than competing solely on price. While not every bid will be successful, prioritizing quality and comprehensive proposals leads to long-term success and better client outcomes.

Why do you need to have relationships with people? Walker Burnette highlights that building strong relationships is key in the competitive world of water treatment project bidding. Helping clients understand the value behind different approaches can set you apart. When clients receive various bids, confusion can arise about the differing strategies. Having a trusted relationship allows you to step in, clarify the benefits, and guide them through making an informed decision. Establishing a reputation with engineering firms and past collaborators can often lead to winning projects for the right reasons—trust and proven expertise. Prioritizing Communication for Water Treatment Success Clear communication and proactive planning in water treatment projects is essential. He recommends reviewing P&IDs (Piping and Instrument Diagrams) early to find cost-saving opportunities and streamline processes. Staying engaged throughout the project ensures inspections and coordination, preventing last-minute issues and promoting smooth execution.

Checklist for Water Treatment Project Planning and Execution:

1. Identify System to be Treated: List systems requiring treatment and needed equipment/chemicals.

2. Verify Lead Times: Confirm equipment lead times and communicate any delays to the end user.

3. Set Project Timelines: Track key delivery dates and installation milestones.

4. Plan for Pipe Cleaning/Passivation: Ensure pipes are flushed or treated before startup to avoid issues.

5. Communicate with Stakeholders/End Users: Keep the end user informed and ensure all steps are completed for a smooth project launch.

The Critical Step of Passivation Passivation is presented as one of the most important phases of commissioning new systems. Walker and Trace discuss why passivation is often overlooked, the consequences of skipping it, and how to effectively advocate for this essential step.

Considering All Stakeholders and EH&S in Water Treatment Projects Understanding the needs of all stakeholders, including engineers, contractors, operators, and end-users, is essential in water treatment projects. Involving the Department of Environmental Health and Safety (EH&S) early ensures chemicals are compatible, stored correctly, and disposed of safely. Walker emphasizes addressing these considerations from the start positions water treatment professionals as proactive consultants, avoiding last-minute issues and disruptions to project timelines.

Integrating New Equipment in Existing Facilities Adding new equipment to an existing facility requires careful planning. Unlike new buildings, end-user involvement is higher as the facility is already operational. He stresses that new systems often need isolation and separate treatment before integration, as simply connecting and activating them can lead to issues. Proper preparation and communication are key to successful integration.

Join the Conversation Have any thoughts on today's episode? Join the Scaling Up H2O community by sharing your experiences and insights on proactive water treatment. Connect with us on LinkedIn, share your takeaways, or join the discussion on industry challenges and best practices.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps: 01:30 - Trace Blackmore shares discussion on Friday the 13th superstitions and their origins, including historical and cultural references. 05:05 – Trace Blackmore's encouragement to review lessons from 2024 and plan for 2025, mentioning Brian Moran's "12 Week Year" 07:09 - Upcoming Events for Water Treatment Professionals 09:25 - Interview with Walker Burnette, Water Treatment Consultant at Southeastern Laboratories about water treatment considerations during new and existing facility constructions, and the importance of early involvement in the planning process. 50:57 - Drop by Drop with James McDonald

Quotes "Passivation might be one of the most important parts of starting up your water treatment systems—it ensures the longevity and proper function of your equipment." – Walker Burnette "The only person we can fix is ourselves. It's easy to blame externally, but we need to ask the right questions and guide our customers to success." – Trace Blackmore "Being proactive and communicating effectively is key. When you're adaptable, you're more equipped to lead projects to success rather than being a reactive passenger." – Walker Burnette "Learning to have hard conversations with customers is a difficult skill, but once you do, you'll never regret it." – Walker Burnette

Connect with Walker Burnette Phone: 336.207.7086 Email: [email protected] Website: https://www.selaboratories.com/ Linkedin: https://www.linkedin.com/in/walker-burnette-cwt-57076465/ https://www.linkedin.com/company/southeastern-laboratories-inc-/ Read or Download Walker Burnette's Press Release HERE

Guest Resources Mentioned Extreme Ownership by Jocko Willink and Leif Babin Comfort Crisis by Michael Easter

Scaling UP! H2O Resources Mentioned Audible (free month with this link) AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months by Brian P. Moran & Michael Lennington

Drop by Drop with James In today's episode, I'm on my soapbox. My soapbox topic is…conductivity versus TDS…or Total Dissolved Solids. You might have expected something a little meatier, but conductivity and TDS are often used interchangeably. FAR too often they are. They are NOT the same thing though. Conductivity and TDS may be RELATED, but they measure two COMPLETELY different things. Conductivity measures the ability of a water solution to conduct an electrical current. It is quick and easily automated, only requiring a conductivity probe and a meter. Total Dissolved Solids or TDS, on the other hand, is the concentration of dissolved solids in a water solution. Measuring the TDS requires evaporating a volume of water to dryness and weighing the solids that remain. TDS takes a lot more time and labor to perform than a conductivity test.

So how are conductivity and TDS related? The conductivity of water is determined by the type and concentration of dissolved solids. Low TDS solutions typically have lower conductivities. High TDS solutions typically have higher conductivities. There can be a relationship between the two. If the water quality is consistent, conductivity can provide a practical way to monitor the TDS, but this relationship should be verified regularly.

Some may be thinking, "But my handheld meter displays the answer in TDS. What gives?" Your handheld meter is doing math internally to convert from conductivity, which is measuring, to TDS. It is not ACTUALLY measuring TDS. As a rule of thumb in the industrial water samples we often see, the actual TDS is typically 65-75% of the measured conductivity. This can vary, however, depending upon the ions in the water.

Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"Your test kit is your tool, and you are the master of that tool. "- Trace Blackmore

In this insightful episode of Scaling Up! H2O Podcast, host Trace Blackmore delves into the critical topic of understanding and optimizing water treatment tests. This episode is designed to equip water treatment professionals with practical knowledge to enhance their test-taking techniques and interpretation skills.

The Concept of Pinks and Blues Trace shares the origins of the term "pinks and blues," coined by his father, and explains its significance in water testing. He stresses the importance of understanding that tests are tools to confirm or disprove hypotheses about system conditions, not tasks that generate revenue. This foundational mindset shift sets the stage for improving both the efficiency and effectiveness of test execution.

Strategic Testing Approaches Trace provides a comprehensive breakdown of running tests in the most efficient order, starting with the longest tests and multitasking with shorter ones while waiting. This strategic approach helps water professionals maximize time on-site. He also discusses the value of running tests based on hypothesis-driven objectives, such as walking through the site and engaging with clients before taking samples.

Categorizing and Interpreting Your Tests Listeners will gain insight into organizing test types into meaningful categories:

• Base water
• Concentrated water
• Product contributions
• System signs

Trace illustrates how to establish true concentration levels and interpret results to identify potential issues like scaling, precipitation, and system corrosion. The importance of using non-scaling ions, like silica, for accurate concentration analysis is also explained.

Analyzing Interpretative Skills Trace walks through examples that highlight how to use test results for informed decision-making, whether it's confirming system status or taking corrective action. He advises on how to integrate polymer tests and other contributing product measurements into your routine for a fuller picture of system health. This deep dive into interpretation emphasizes a detective-like approach to problem-solving in water treatment.

Final Thoughts and Essential Tips The episode concludes with Trace's encouragement to prioritize understanding your test procedures and knowing the interferences that can affect results. He underscores the importance of planning tests efficiently and being prepared with all necessary tools before visiting client sites. By mastering these practices, listeners can transform their testing routine into a powerful tool for maintaining system integrity and customer relationships.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps 00:50 - Trace Blackmore explains what Pinks and Blues means sharing how his father influenced his understanding of water tests 02:09 - Upcoming Events for Water Treatment Professionals 05:34 - Explanation of "Pinks and Blues" and the importance of interpreting test results for water treatment. 43:21- Drop by Drop with James McDonald

Connect with Scaling UP! H2O Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O

Quotes "The equipment knows, but it cannot talk. We've got to do all this investigation work to figure out what the equipment knows that won't give up that information. We've got to figure out ways to make it talk now."

Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea Hach Water Analysis Handbook 046 The One About Phosphate Testing

Drop By Drop with James In today's episode, let's picture in your mind a boiler that is open for inspection. As you stand in front of it, you may see the handholes and manholes opened. The room may be much quieter than normal because the burners and air blowers aren't running. It may be a firetube or water tube boiler. The inspection will be different between the two, with several commonalities as well. Before you start your inspection, what should you do? Have you spoken to the operators in the area? Have you followed proper safety protocols for confined space entry, lockout/tagout, etc.? Do you feel safe entering the boiler? Do you know the history of the boiler before going in? Does this history of water treatment and boiler performance allow you to predict what you will see inside the boiler? How will you document what you find? How will you collect any samples, if necessary? How dirty will you get? Do you know the equipment you will see inside the boiler, such as steam-water separators, baffle plates, downcomers, feedwater piping, etc.? What do you expect the water line to look like? Where will oxygen pitting or hard water scaling first show up in the boiler if there was a problem? Will you be inspecting the deaerator as well? How long will it take you to get the boiler inspection report to your client? Doing a proper boiler inspection takes time, experience, knowledge, attention to detail, and often agility.

Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"Learning how to learn is essential. "- Steve Russell

In this week's episode of the Scaling UP! H2O Podcast, we're excited to share a deep dive into the complex world of carbon capture and water treatment with Steve Russell, Senior Process Engineer at Kiewit. Host Trace Blackmore and Steve explore the challenges of treating wastewater in carbon capture facilities, including the need for innovative approaches to meet environmental and operational standards.

Navigating Carbon Capture: A Process Engineer's Perspective Carbon capture is a hot topic in today's industrial landscape, and Steve's expertise provides critical insights for water professionals. As Steve explains, "Carbon capture isn't just about removing CO₂—it's about managing the water and wastewater byproducts effectively."

Steve's work with Kiewit involves finding solutions to treat the various wastewater streams generated during the carbon capture process. His experience illustrates the importance of understanding each facility's unique needs and tailoring water treatment strategies accordingly.

Key Insights from Steve's Work:

• Understanding Wastewater Composition: Each facility produces different wastewater streams, largely dependent on fuel type and system design.
• Working Across Teams: Effective carbon capture requires collaboration between water treatment engineers, mechanical engineers, and project managers.
• Navigating Resource Limitations: Steve shares how he adapts his knowledge to treat complex wastewater streams when resources and data are limited.

Flexibility and Teamwork Throughout his career, Steve has learned that flexibility and teamwork are crucial in tackling complex projects. Working closely with teams across various disciplines allows Steve to develop comprehensive solutions tailored to each project's specific requirements.

Top Takeaways:

• Be Prepared to Adapt: Each project brings its own set of challenges, from wastewater quality variations to resource limitations.
• Understand the Full System: Gaining a broader understanding of the carbon capture process can help anticipate potential issues and refine water treatment strategies.
• Leverage Internal and External Knowledge: Steve emphasizes the value of tapping into team expertise and utilizing available resources for innovative solutions.

Building a Career in Water Treatment Field With over two decades in water treatment, Steve shares his career advice for those just starting out or looking to advance. "Learning how to learn is essential," he reflects. Steve encourages water professionals to build a foundation of flexibility and continuous learning, as the industry constantly evolves with new technologies and environmental demands.

Steve's Advice for Water Professionals:

• Be Flexible and Organized: Expect the unexpected and keep a well-organized knowledge base to quickly adapt to project needs.
• Build a Support Network: Collaboration and open dialogue with colleagues can accelerate problem-solving and professional growth.
• Focus on Continuous Learning: Water professionals should embrace learning opportunities within and beyond their primary field.

Final Thoughts: Flexibility and Continuous Learning Steve's experience reminds us that flexibility and a commitment to learning how to learn are essential in water treatment. Each project is unique and staying adaptable and open to new knowledge is key to navigating complex industry challenges successfully.

By embracing continuous learning, we drive impactful solutions for sustainability in our field.

Tune in Today! Listen to this enlightening conversation by playing the episode above or visiting ScalingUpH2O.com/396 to tune in. Gain insights that will help you navigate your own water treatment challenges and expand your expertise in sustainability.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps 01:31 - Trace Blackmore shares his Thanksgiving reflection, Small Business Saturday, and Giving Tuesday 06:44 - Upcoming Events for Water Treatment Professionals 10:22 – Interview with Steve Russell, Senior Process Engineer from Kiewit about carbon capture technology and its implications for water and wastewater treatment. 51:05 - Drop by Drop with James McDonald

Quotes "Carbon capture isn't just about removing CO₂—it's about managing the water and wastewater byproducts effectively." "Each carbon capture facility is unique, and there's no cookie-cutter approach."

Connect with Steve Russell Phone: 913.689.4533 Email: [email protected] Website: https://www.kiewit.com/ LinkedIn: https://www.linkedin.com/in/steve-russell-2b0a7960/ Read or Download Steve Russell's Press Release HERE Guest Resources Mentioned IWC (International Water Conference) Carbon Capture Water Requirements and Wastewater Treatment by Steve Russell and Eric Eisenbarth John Quincy Adam: Militant Spirit by James Traub Polk: The Man Who Transformed the Presidency and America by Walter R. Bornerman Grant by Ron Chernow Coolidge by Amity Shlaes An American Life by Ronald Reagan

Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Donate To Our 6K World Vision Team Stellar Factory Werewolf – A Party Game for Devious People Submit a Show Idea The Rising Tide Mastermind U.S. Small Business Administration – Small Business Saturday 307 How to Publish a Technical Paper with Mike Soller 383 Treatment of Aerospace Machining and Inspection Wastewater with Mike Soller 351 Maximizing Water's Potential: Tech and Water Treaters in Perfect Harmony 342 Beyond Compliance: Empowering Water Experts with In-Depth ELG Insights 339 Jane Kucera's Reverse Osmosis Masterclass

Drop By Drop with James In today's episode, we're pondering something. We're pondering ppm or parts per million. This can be a hard concept to grasp at times, so I find analogies to be very helpful to understand this expression of concentration. One minute in 2 years is a part per million. One inch in 16 miles is a part per million. 1 drop in 10 gallons is as well. One milligram in a Liter is 1 part per million, assuming the specific gravity of the liquid is 1, of course. One millimeter in a kilometer is one part per million. Did you know that 1 pound of ANYTHING dissolved in 1,000 gallons of water will give you 120 ppm? A 1% solution, based upon weight, is a 10,000-ppm solution. There are many more analogies out there of course. Find the one that resonates the best with you!

Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.