Scaling UP! H2O

"You don't have to transition your entire business. You just need to start. Small beginnings are okay."

Revolutionizing Water Treatment Through Smart Tech

In this episode of Scaling UP! H2O, host Trace Blackmore welcomes Kevin Kuhne, Founder and President of Energy Resource Products, LLC, for a deep-dive conversation on the emerging role of smart technology and artificial intelligence in water treatment.

With decades of experience leading tech-driven innovation, Kevin unpacks how intelligent systems, edge computing, and real-time data processing are reshaping operations in the field—from cooling towers to complex distribution networks.

Whether you're managing plant performance or driving strategic growth, this episode offers a credible look into the future of industrial water management.

From Controllers to Edge-Based Intelligence

Kevin introduces the evolution of traditional controllers into what he calls "computers at the edge." These intelligent systems collect real-time data, deliver predictive alerts, and can execute secure firmware updates—all without requiring field visits. This shift eliminates the dependency on gateways and streamlines site management through centralized dashboards, saving time and resources.

He illustrates how these systems not only detect pump failures before they occur but also reduce chemical overdosing incidents by offering immediate visibility into feeder issues and sensor discrepancies.

Breaking the Barrier: Selling Smart Tech to Stakeholders

One of the recurring challenges in adopting new technology is overcoming skepticism—especially from IT teams and procurement stakeholders. Kevin outlines strategies for simplifying the sales conversation: focus on specific ROI outcomes like labor savings, chemical usage reduction, and improved equipment uptime. He also breaks down how modern security protocols and machine-to-machine communication are easing concerns around connectivity and data protection.

AI and the Cloud: Turning Data into Action

The discussion advances into how AI-enabled platforms now process disparate data streams in the cloud to support smarter decision-making. Rather than waiting for weekly reports, professionals can now access dynamic dashboards and build customized data visualizations to proactively manage client sites from any location.

Kevin emphasizes that this shift empowers service professionals, not replaces them. By removing manual data bottlenecks, smart tech allows for more impactful engagement and long-term client retention.

Future-Proofing the Industry

Kevin predicts a near future where IO configurations fade, sensors become brand-agnostic, and user interfaces resemble common mobile apps. He encourages water professionals to begin small—pilot smart technology in a single location, gather feedback, and use those wins to accelerate broader adoption.

He closes with a message for early-career professionals: embracing smart technology from the start will enable them to deliver higher value and grow their impact in the industry.

Conclusion

As industries move toward intelligent infrastructure, water professionals must adapt. This episode provides a grounded, expert-led perspective on how to practically and securely implement these technologies. For technical managers, engineers, and company leaders, this is a timely and strategic conversation you won't want to miss.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

01:38 – Trace Blackmore shares a reflection on sharks and ecosystem sustainability, tying into the episode's broader theme of technology and responsible action.

10:06 – Water You Know with James McDonald

11:30 – Upcoming Events for Water Treatment Professionals

14:08 – Interview with Founder, President, and Coach Kevin Kuhne of Energy Resource Products

16:11 - Kevin defines smart tech, contrasting traditional controllers with edge-based computing that delivers real-time data, predictive analysis, and remote access

33:10 — Future technology trends

36:12 — Message for newcomers: Kevin encourages young professionals to embrace tech as a tool for empowerment, not a threat

Quotes

"Your customer is already integrating AI in other parts of their business. If we're not doing it, someone else will."

"Security is the real roadblock, but if the equipment has a computer-type base of operation, IT is far more comfortable."

"Smart tech is identifying those areas that we can enhance information, translate it, and then act on it."

Connect with Kevin Kuhne

Phone: 17632263945

Email: [email protected]

Website: www.energyresourceproducts.com

LinkedIn: www.linkedin.com/in/kevin-kuhne-1812626

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

12 Rules for Life: An Antidote to Chaos: Jordan B. Peterson

The Problem of Pain by C.S. Lewis

A Christmas Carol (Collins Classics) by Charles Dickens

Scaling UP! H2O Resources Mentioned

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

Submit a Show Idea

The Rising Tide Mastermind

AWT Technical Training (Coming Soon - 2026)

422 Inside the Association of Water Technologies with John Caloritis

Water You Know with James McDonald

Question: What is the breakpoint chlorination ratio of chlorine to ammonia required to reach a true free chlorine residual?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

A Lifelong Exploration into Chlorine Dioxide

In this episode of Scaling UP! H2O, Trace Blackmore welcomes Greg D. Simpson, a recognized authority on chlorine dioxide and a long-time researcher, writer, and technologist in the industrial water treatment space. With decades of hands-on experience and a personal archive of thousands of technical papers, Greg brings unmatched depth to this essential conversation.

From Field Trials to File Cabinets

Greg takes us through his early career, from being tasked to explore chlorine dioxide as an alternative disinfectant on the Gulf Coast to becoming a dedicated advocate of its power and versatility. He explains why chlorine dioxide often outperforms traditional biocides like bromine and chlorine, especially in complex environments such as refineries, hospitals, and cooling towers.

Comparing Monochloramine and Chlorine Dioxide

A central theme in the episode is Greg's recent research comparing monochloramine and chlorine dioxide. He shares real-world case histories, including treatments at major institutions and breaks performance differences in terms of biofilm penetration, disinfection byproducts, and residual impact. He also discusses regulatory hurdles, competitive dynamics, and what the literature says about long-term microbiological effects.

Building Disinfection Systems and Emerging Applications

The episode explores chlorine dioxide's expanding role in building disinfection, especially healthcare facilities. Greg shares how generator technologies are changing the game, while also diving into regulatory constraints in places like Texas. He further explains the promising potential of chlorine dioxide in air disinfection and surface sanitation, drawing from both studies and practical implementations.

A Legacy of Learning

From assembling four filing cabinets of technical papers to writing multiple books and collaborating with other industry pioneers, Greg's story is one of relentless inquiry. His work continues to influence how the industry thinks about safe and effective disinfection strategies.

Conclusion

Greg Simpson's insights go far beyond operational know-how. This episode is a masterclass in both the science and history of chlorine dioxide in industrial applications. For professionals seeking to deepen their understanding of advanced water treatment chemistry, this conversation is essential.

Call-To-Action

Explore more episodes of Scaling UP! H2O to stay current on the science, tools, and trends shaping industrial water treatment. Continue the conversation with peers, and never stop learning.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

04:13 – Water You Know with James McDonald

05:28 – Upcoming Events for Water Treatment Professionals

07:43 – Trace starts the interview with introduction of the master of all things – Chlorine Dioxide

16:25 – Trace asks about paper presented at the Association of Water Technologies chlorine dioxide versus chloramine, a review

31:30 – Benefits of Chlorine Dioxide in Pulp Bleaching and reduced environmental toxicity

36:04 – Chlorine dioxide vs. Monochloramine in hospital water systems and Legionella prevention

41:08 – Advice for Professionals

Quotes

"Find an area to focus on and know more about that than anybody else."

"Chlorine dioxide doesn't differentiate too much between the walls and what's in bulk water."

"When we changed to chlorine dioxide, it was five or six months before we saw a residual at the other end of our distribution system."

"Chlorine dioxide does not chlorinate directly any organic."

Connect with Greg D. Simpson

Phone: +17132060250

Email: [email protected] Website: PureLine

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

Chlorine Dioxide vs. Monochloramine: A Review technical paper

Practical Chlorine Dioxide: Volume I – Foundations

Practical Chlorine Dioxide: Volume II - Applications

Practical Chlorine Dioxide: Volume III - Oil and Gas

A Focus on Chlorine Dioxide: The "Ideal" Biocide technical paper

The Safe and Effective Use of Chlorine Dioxide technical paper

Biofilm: Removal and Prevention with Chlorine Dioxide technical paper

Scaling UP! H2O Resources Mentioned

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

Submit a Show Idea

Water You Know with James McDonald Question: Which water analysis measures the concentration of hydrogen ions in water?

2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

In this episode of Scaling UP! H2O, host Trace Blackmore interviews Jake Deak, Marketing & Inside Sales Director at Pyxis Lab, for a deep dive into how innovation is born—not in labs, but in the field. Jake shares the story of Pyxis Lab's rapid evolution from a lean, hands-on team to an industry leader in developing smart, user-informed water treatment technology.

Building Solutions from Real-World Problems

Jake Deak's journey began during the pandemic, stepping into a role shaped by both legacy and urgency. Working closely with his father and the Pyxis team, he reveals how their approach centers around listening intently to water treatment professionals and designing products that directly solve the problems they face.

From the ST500 sensor to the OxiPanel, Jake breaks down how each product starts with a call from the field—an operator struggling with membrane fouling, or a technician frustrated by unreliable chlorine measurements. Pyxis doesn't stop at fixing problems; it uses those challenges as fuel for continuous R&D cycles, bringing hardware, firmware, and app-based solutions to life.

Innovation Through Collaboration and Core Values

The success of Pyxis Lab isn't just about technology—it's about a culture deeply rooted in empathy and real-world experience. Jacob discusses the importance of maintaining strong core values and explains how hiring practices focused on field expertise led to better tools and better service for end users.

From Product Development to Media Innovation

Leveraging his media background, Jacob also reveals the upcoming launch of Pyxis Lab's new podcast, "In The Flow." Created to foster industry education and dialogue, this initiative underscores the company's commitment to advancing the water treatment profession through open communication and shared knowledge.

A Clear Takeaway

If there's one message that defines this episode, it's that the best innovations don't begin in isolation—they begin with a conversation. Whether it's a technician venting a daily frustration or a field team asking "what if?", Pyxis Lab listens and acts. And as Jake reminds us, the future belongs to those who adapt, engage, and stay relentlessly curious.

Conclusion

Jacob Deak exemplifies the spirit of innovation that is reshaping the water treatment industry. Through passion, practicality, and persistence, his work at Pyxis Lab offers a compelling model for how technology and human experience can work hand in hand to create better solutions for water professionals worldwide.

Continue expanding your professional knowledge by subscribing to "Scaling UP! H2O" and exploring "In The Flow" by Pyxis Lab. Stay informed, stay innovative, and stay connected to the evolution of water treatment excellence.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

02:17 – Trace Blackmore reflects on eight years of Scaling UP! H2O, building a global community for industrial water treaters

05:10 – Announcement of New Detective H2O Episodes coming for Industrial Water Week

08:04 – Upcoming Events for Water Treatment Professionals

10:15 – Water You Know with James McDonald

12:50 – Introduction to Jake Deak: Background, Family Influence, and Career Journey

16:16 – Core Values at Pyxis Lab and how they shape product development and customer relationships

17:07 – Inside the creation of the OxiPanel Plus

27:14 – Why Pyxis Lab developed a mobile app

29:37 – In the Flow, Pyxis Lab's new education podcast series

Quotes

"When I started this podcast eight years ago, I had no idea how much it would mean to so many people." - Trace Blackmore

"If you can envision a staircase in front of you, the very first step is about ten feet tall. But once you take it, you're on your way." — Trace Blackmore

"We don't just create content; we create community."

"Starting is always the hardest step."

"Data is king. The more we can help operators harness their data, the better decisions they'll make."

"We're not just adapting to change; we're leading it."

"We are the friend to the water treater—the friend to the end user—and that has led to a lot of new acquisitions for us." — Jacob Deak

Connect with Jake Deak

Phone: +15704197057

Email: [email protected]

Website: Inline & Handheld Analytical Tools for Water Treatment | Pyxis Lab®

LinkedIn: https://www.linkedin.com/in/jacobddeak/

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

The Outsider by Stephen King

Dark Half by Stephen King

Under The Dome Stephen King

"In the Flow" Podcast by Pyxis Lab

2022 AWT Innovation Award Recipient

Episode 1 In The Flow : Trace Blackmore

ST-500 Inline PTSA Sensor

FS-100/101 Series Ultrasonic Flow Meters

PRL-100 Personal Radar Level Sensor

uPyxis App: Water Tech for Modern World

Scaling UP! H2O Resources Mentioned

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

Submit a Show Idea

2024 AWT Innovation Award Recipient

Water You Know with James McDonald

Question: Are conductivity and Total Dissolved Solids the same thing?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

In this milestone episode, host Trace Blackmore welcomes John Caloritis of the Metro Group and current President of the Association of Water Technologies (AWT). Together, they explore the strategic evolution of AWT and announce an exciting new partnership that officially makes Scaling UP! H2O the association's podcast partner.

This conversation is a rare behind-the-scenes look into how AWT operates, from board decisions to training initiatives, and what the future holds for water treatment professionals who want to lead, grow, and make an impact.

Behind the Boardroom: How AWT Operates at the Top

John Caloritis gives a full picture of how the AWT Board of Directors functions—including the nomination and election process, board roles, and the important presence of a supplier representative. He also unpacks the quarterly rhythm of board meetings and explains how day-to-day operations are managed by dedicated staff in Rockville, MD.

This section highlights the association's emphasis on structured leadership and professional governance—insights crucial for members considering future leadership roles.

Building Momentum: Strategic Planning, Committees, and New Metrics

From selecting future convention cities to refining AWT's strategic plan, John walks us through the latest developments discussed in the May 2025 board meeting. A major shift includes revisiting governance documents, some untouched for 20 years, and implementing board performance metrics tied directly to AWT's goals.

Additionally, John outlines the role of the new Committee Town Hall and how it strengthens the feedback loop between committees and the board—a must-know for engaged members.

Training the Industry: What's New in AWT Technical Education

AWT continues to invest in elevating its training programs. John details the launch of the new intermediate water treatment course, improvements in wastewater and sales training, and plans for more hands-on and flexible formats. Frisco, TX remains the training hub—with a refreshed schedule aimed at reaching more professionals year-round.

This section underscores AWT's commitment to equipping water treaters with practical, career-advancing education.

Advocacy, Certification, and Expanding Global Reach

From ANSI accreditation for the Certified Water Technologist (CWT) designation to expanding relationships with global organizations like the UK Water Management Society, AWT is positioning itself as a global authority. John also shares how new tools like Quorum software are enhancing regulatory insight at the state and federal level, helping members stay ahead of legislation that affects their work.

Charity and Collaboration: The Bigger Mission

John shares how AWT's alignment with World Vision is driving charitable impact—most recently through service projects in Swannanoa, NC and participation in the global 6K for Water. He also introduces a promising new partnership with the American Boiler Manufacturers Association (ABMA), emphasizing the need for joint standards and shared technical knowledge

Growing Together: Committees, Mentorship, and New Membership Models

John and Trace emphasize the importance of committee participation and unveil initiatives like the mentor-mentee program (via the Women of Water Committee) and the onboarding support provided by Young Professionals. AWT's new Individual Membership model also opens doors for more professionals to join and engage with the association regardless of company affiliation.

A Historic Partnership: Scaling UP! H2O Becomes the Official AWT Podcast

In a powerful announcement, John and Trace reveal that the Scaling UP! H2O Podcast is now the official podcast of AWT. This partnership will allow both organizations to expand their reach, spotlight committee efforts, and communicate more effectively with the broader water treatment community.

This episode pulls back the curtain on the AWT's inner workings and shows the real-world impact of engaged leadership. John's insights offer a valuable reminder that anyone in the water industry can find a place to lead, grow, and serve.

Want to learn more about AWT committees or get involved? Review the show notes for direct links to committee descriptions and the mentor-mentee program. If you've been on the fence about getting your CWT, now's the time—set a date, make a plan, and earn your designation.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

02:38 – Trace Blackmore reflects on the importance of knowing your "why" with a powerful story about the Wright Brothers.

07:11 – Water You Know with James McDonald

08:22 – Upcoming Events for Water Treatment Professionals

10:40 – Interview with John Caloritis, President of the Association of Water Technologies and Technical Director at Metro Group

17:02 – Daily Operations of AWT and roles of key staff members

24:05 – Preview of the upcoming AWT Convention at the Broadmoor, including paper selection and training topics.

35:29 – How to get involved in AWT Committees and the value of participation

39:09 – Big Announcement

42:13 – Upcoming Initiatives: growing CWT Brand, ANSI Certification, and regulatory advocacy

Quotes

"I waited until later in life to get more actively involved in the association, and I wish I'd started earlier." - John Caloritis

"When you put yourself into rooms where you are not the smartest person, that's your key to learning things you didn't even know to ask about." - Trace Blackmore

"Every hour you engage in, you will contribute so much to your life—and I can't even describe the ways in which I've benefited." - John Caloritis

"Work backwards, set the date, and then make sure that your study plans work up until that date." - Trace Blackmore

"Without our committees, we are absolutely going nowhere." - John Caloritis

Connect with John Caloritis

Phone: (917) 593-9492

Email: [email protected]

Website: Comprehensive Building Services Since 1925 - Metro Group Inc.

LinkedIn: https://www.linkedin.com/company/themetrogroupinc/

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

AWT Committees

AWT Convention 2025

AWT Governance Document

American Boiler Manufacturers Association (ABMA)

CWT Certification

Education Offerings

Individual Membership

Water Treatment Supplier

World Vision

Scaling UP! H2O Resources Mentioned

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

Submit a Show Idea

Star With Why by Simon Sinek

Water You Know with James McDonald

Question: What do you call the enclosed space between the drift eliminators and the fan in an induced-draft tower?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"Keep it simple because the more complex things get, the less people will do it" - Gary Garcia

For years, water treatment professionals have relied on PTSA tracers to estimate system performance, but emerging technologies are offering clearer, more direct answers. In this episode of Scaling UP! H2O, host Trace Blackmore welcome once again returning guest Garret "Gary" S. Garcia of Masters Company, now a business unit of MFG Chemical to explore how fluorescent tagged polymers are revolutionizing the way water treaters monitor system health and chemical performance. With decades of expertise, Gary offers practical insights into this game-changing technology.

Why Tagged Polymers Matter

Trace and Gary discuss the limitations of relying solely on PTSA tracers, a method that only indicates product presence rather than active ingredient performance. Gary explains how fluorescent tagged polymers, by chemically bonding the fluorophore to the polymer backbone, provide a direct and reliable measure of active polymer concentration, helping water treaters make more informed service decisions.

Instrumentation and Integration Challenges

Listeners will gain a practical understanding of how to implement tagged polymer technology. Gary outlines how existing probes and meters compare, what calibration and integration may look like, and whether both PTSA and tagged polymers can be used together. He also explains why tagged polymers are especially useful in systems impacted by iron, cationic biocides, or inconsistent load demands.

Real-World Applications and Benefits

Tagged polymers make it possible to move beyond "set-it-and-forget-it" dosing practices. Gary discusses how accurate polymer monitoring can reduce overfeeding, optimize chemical performance, and improve system health. For both QC in manufacturing and daily service checks, these tools offer better visibility into what's really happening inside the system.

The Simplicity of Switching

Gary highlights the ease of adopting tagged polymers – often a direct drop-in with no reformulation needed. For water treaters, that means minimal disruption and an immediate opportunity to upgrade their programs.

Conclusion

Fluorescent tagged polymers are not just another tool in the toolbox; they represent a critical step forward in water treatment precision and reliability. As Gary notes, understanding and adopting these technologies allows professionals to elevate their programs, save resources, and better serve their customers.

Continue advancing your technical expertise. Explore additional Scaling UP! H2O episodes, stay updated on innovations in water treatment, and connect with leaders like Gary Garcia who are shaping the future of the industry. Visit scalinguph2o.com to access more resources and educational discussions.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

01:55 – Trace reflects on last week's episode of Ben Frieders' talking about fire safety advice.

08:03 – Water You Know with James McDonald

09:33 – Upcoming Events for Water Treatment Professionals

13:01 – Interview with returning guest Gary Garcia of Master's Company

15:39 – Volunteering and Career growth through AWT

18:22 – Differences between PTSA and fluorescent tagged polymers

28:43 – Misconceptions about single-parameter testing with PTSA

34:01 – How to learn more and connect with experts like Gary Garcia

Quotes

"For every ounce of effort you put in, you get 10, 20 ounces back in return." Garcia

"We're the good guys. We're helping people save water, energy, helping the environment."

"When you're measuring for the fluorescent tagged polymer, you're actually measuring for the active ingredient."

"You gain more information; you gain more expertise. No one person has it all."

Connect with Garret S. Garcia

Phone: 16302389292

Email: [email protected]

Website: www.masterscoinc.com

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

314 2023 Water Industry Updates

206 The One That's All About Customer Solutions In A Drum

Scaling UP! H2O Resources Mentioned

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

Submit a Show Idea

The Rising Tide Mastermind

Water You Know with James McDonald

Question: What field test is used to measure how likely a water source is to foul reverse osmosis membranes due to suspended solids?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"Continue to learn something new every day."

What happens when a Navy-trained water chemistry expert dives into AI-powered marketing? You get Ben Frieders—Marketing and Business Development Manager at ChemREADY—who's turning the tide on how water treatment professionals use tech.

Whether you're still skeptical of AI or already exploring tools like ChatGPT, this episode offers a masterclass in practical, professional applications tailored for the water treatment world.

From the Navy to Water Treatment: Ben's Story

Ben Frieders shares his journey from operating nuclear submarines to leading marketing at ChemREADY. His technical background in water chemistry uniquely shaped how he approaches strategy, and service.

The Power of Rising Tide Mastermind

Ben explains how a peer group like Rising Tide transformed his professional growth—giving him weekly accountability, mentorship, and a place to talk shop without explanation.

AI in Action: Real Tools, Real Impact

Ben discusses how ChemREADY uses:

• ChatGPT for blog and email creation

• Sora to generate custom videos

• 11 Labs to automate audio narration

• And more, all while respecting quality control and intellectual property

Prompt Engineering Tips from a Pro

Ben offers his personal playbook for building effective prompts—from defining identity and goals to making AI ask you the right questions. He even shares how to make AI generate its own prompt for best results.

AI for Technical Data Analysis

Learn how Ben's team uploads water treatment reports into ChatGPT to uncover trends, troubleshoot issues, and build insight-driven recommendations for clients.

Balancing Trust and Tech

Ben emphasizes that AI is just a tool—not a replacement for professionals. He shares how he uses AI to amplify strategy, not replace human judgment.

AI isn't a shortcut—it's a skill. Whether you're in sales, marketing, service, or strategy, learning how to prompt and guide AI tools will set you apart in the water treatment industry.

Curious how your peers are using AI? Share your go-to tools and discoveries with us on LinkedIn. And if you haven't yet, sign up for our newsletter to get bonus content and tools that go beyond the episode.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

01:51 – Trace Blackmore shares insights on building client relationships, the value of communication, and recognizing your role in the water treatment industry

07:02 – Water You Know with James McDonald

08:26 – Upcoming Events for Water Treatment Professionals

09:01 – Interview with Ben Frieders, Marketing and Business Development Manager at ChemREADY

20:40 – How ChemREADY uses AI tools in Marketing

37:17 – Using AI in Technical Operations – data interpretation and client analysis

Quotes

"AI is still just a tool. It's not the end all be all—you still need to continually modify the output."

"Once you learn how to talk to AI, it becomes more of your friend and not your enemy."

"The more details the better. Precision of language gives you the first best chance to get the output you want."

"Start slow, experience the models, and see how AI is going to work best for you."

Connect with Ben Frieders

Phone: (317) 719-1452

Email: [email protected]

Website: https://www.getchemready.com/

LinkedIn: https://www.linkedin.com/in/benjaminfrieders/

https://www.linkedin.com/company/getchemready/

Click HERE to download Episode's Discussion Guide

Guest Resources Mentioned

I said this, You Heard That by Kathleen Edelman

A Grown-Up's Guide To Kids' Wiring by Kathleen Edelman

Sora (Open Ai)

Scaling UP! H2O Resources Mentioned

Scaling UP! H2O Academy video courses

Scaling UP! H2O's Newsletter Sign Up

Submit a Show Idea

The Rising Tide Mastermind

The Hang

Never Split the Difference: Negotiating as if Your Life Depended on It

402 Game Changing AI Tools: Matt Montellione's Insights

Water You Know with James McDonald

Question: What do you call the device commonly used to measure the percentage of salt in a softener brine solution?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

In this episode of Scaling UP! H2O, host Trace Blackmore reconnects with returning guest Dave Fitzgerald, President of North Metal & Chemical Company. Known for his forward-thinking predictions, Dave returns to share valuable insights into supply chain forecasting, emotional intelligence in leadership, and how a strong culture can shape business longevity.

Purpose-Driven Predictions

Dave doesn't just react—he predicts. Learn how he turns economic signals, freight trends, and material pricing into reliable forecasting tools to protect inventory and serve loyal customers.

Culture Starts with Emotional Frequency

From hiring and onboarding to daily operations, Dave shares how his team cultivates a culture of emotional intelligence, gratitude, and accountability—without micromanagement or ego.

Profit Sharing That Works

Hear how North Metal's equal-share profit system creates ownership thinking, motivates employees, and naturally builds peer accountability in a no-drama, high-performance workplace.

Mind Over Matter: Meditation & Mental Reframing

Dave's approach to meditation isn't about quieting the mind—it's about training emotional resilience. Learn how "emotional workouts" like cold showers and intentional emotion cycles sharpen leadership from within.

103 Years of Legacy with Eyes on the Future

As North Metal expands nationwide, Dave discusses how to honor legacy while preparing future generations and small businesses for long-term success in a consolidated industry.

Conclusion

From the warehouse to the boardroom, Dave Fitzgerald leads with a rare combination of foresight, humility, and heart. This episode will challenge you to rethink strategy, culture, and how you show up for your customers—and your team.

Don't just manage—lead with purpose. Apply Dave's insights to build a resilient culture, forecast smarter, and turn your business into a place people are proud to be part of. Share the episode, subscribe, and join the Scaling UP! Nation in moving the industry forward.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

02:39 – Trace Blackmore shares about his grandfather

05:50 – Water You Know with James McDonald

07:05 – Upcoming Events for Water Treatment Professionals

09:41 – Interview with returning guest Dave Fitzgerald of North Metal and Chemical Company

15:31 – Anticipating tariff cycles and preparing supply chains accordingly

21:37 – Building a culture of emotional labor, ego-awareness, and care

33:26 – The true story behind the "North" in North Metal

Quotes

"I like to turn my to-do list into a prediction list." - Dave Fitzgerald

"You're not an island—this industry is full of people who want to connect."

"Meditation isn't about clearing your mind. It's about intentionally shaping your emotions."

Connect with Dave Fitzgerald

Phone: 17175777941

Email: [email protected]

Website: https://northquestchem.com/

LinkedIn: www.linkedin.com/in/dave-fitzgerald-b9809475

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

This Is Strategy: Make Better Plans by Seth Godin

Reframe Your Brain: The User Interface for Happiness and Success by Scott Adams

10x Is Easier Than 2x by Dan Sullivan

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect – by Will Guidara

North Metals & Chemical Company: Market Update (As of May 2025)

North Metals 2025 Newsletter

Scaling UP! H2O Resources Mentioned

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

Submit a Show Idea

The Rising Tide Mastermind

334 Inventory Intelligence: Enhancing Profitability through Smart Decisions

Water You Know with James McDonald

Question: When measuring a volume of water in a graduated cylinder, what do you call the curve of the liquid when it touches the side of the cylinder?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

Corrosion control is fundamental to the success of any water treatment program, but how often do we question the limitations of the tools we rely on? In this episode of Scaling UP! H2O, host Trace Blackmore welcomes back returning guest Mike Standish, Vice President of Water Additives at MFG Chemical, to explore the evolving role of maleic acid-based corrosion inhibitors in industrial water treatment. Drawing on decades of expertise, Mike shares practical insights into when — and when not — to use these innovative solutions to meet today's complex challenges.

Understanding the Corrosion Control Toolbox

Mike Standish opens the conversation by reframing corrosion control strategies through the lens of a toolbox analogy. With limited primary approaches — from phosphate-based to organic and metal-based chemistries — the success of corrosion management depends on matching the right tool to the right application. Mike stresses the importance of avoiding overcomplication and focusing on the fundamental chemical pathways for mild steel protection.

Organic vs. Inorganic Approaches

The discussion turns to the critical differences between organic and inorganic inhibitors. While inorganic phosphates remain cost-effective mainstays, organic phosphonates, including maleic acid-derived materials, offer advantages in high pH, high hardness, and oxidizing environments. Mike emphasizes that "organic" in water treatment bears no relation to natural or sustainable products, a frequent misconception among newcomers to the industry.

Why Maleic Acid-Based Inhibitors Matter

Maleic acid phosphonates distinguish themselves with exceptional oxidant stability, a feature increasingly necessary as continuous halogenation becomes standard practice. Mike explains the chemistry behind maleic acid derivatives and how the ability to tailor molecular structures creates flexibility for specific field conditions — such as scaling tendencies, pH control, and calcium carbonate formation risks.

Best Practices for Application and Measurement

Field success with maleic acid-based inhibitors hinges on proper dosage and testing. Mike shares lessons from real-world trials, emphasizing that underfeeding is a common mistake that compromises corrosion rates. Accurate differentiation between orthophosphate and phosphonate concentrations is vital for precise monitoring, and bench testing must closely simulate real-world surface-to-volume ratios to yield reliable predictions.

The Future of Corrosion Control

In a forward-looking discussion, Mike predicts that industry consolidation will trigger a second wave of entrepreneurial water treatment companies. His vision underscores the ongoing need for technical excellence, adaptability, and innovation in corrosion management practices as the industry evolves.

This episode challenges water treatment professionals to rethink their corrosion strategies with a sharper, more informed approach. Maleic acid-based inhibitors are not a universal solution, but when applied thoughtfully, they offer powerful advantages for specific operational demands.

Explore more episodes, challenge your assumptions, and lead the way in advancing our industry's standards of technical excellence. Don't forget to subscribe to Scaling UP! H2O for more expert insights in water treatment.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

02:50 – Trace Blackmore shares a recap from previous episode. He also shares about the AWT Innovation Award

06:40 - Water You Know with James McDonald

08:00 - Upcoming Events for Water Treatment Professionals

12:38 - Welcoming back guest Mike Standish, Vice President of Water Additives – MFG Chemical

15:10 – The Value of True Industry Knowledge vs. Surface Information

23:10 – Starting the Technical Discussion: The Corrosion Control Toolbox Analogy

26:07 – Explanation of anodic vs. Cathodic protection mechanisms

37:35 – Situational Applications: When to use maleic acid-based inhibitors

40:11 – Lessons learned from field trials on dosage and corrosion control

41:28 – Importance of Accurate modeling and Surface-to-volume ratios

Quotes

"You going to get more than you can give" – Mike Standish

"Picking the right tool for the right job" – Mike Standish

"Stepping away from work for a mission trip doesn't just help others—it helps you gain a new perspective." – Mike Standish

"You can't just throw a new additive into a system and hope for the best. You need data, understanding of limits, and clear expectations."

"There's going to be a second generation of AWT companies as industry consolidation continues."

Connect with Mike Standish

Phone: (615) 207- 3018

Email: [email protected]

Website: https://www.radicalpolymers.com/

LinkedIn: https://www.linkedin.com/in/mike-standish-7890627/

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

Mild Steel Corrosion Control using a Maleic-Based Inhibitor

Purposely Built – Introduction of a New Copolymer for Multifunctional Applications Technical Paper

Scaling UP! H2O Resources Mentioned

AWT (Association of Water Technologies)

Scaling UP! H2O Academy video courses

Submit a Show Idea

The Rising Tide Mastermind

Legionella Awareness Resources

417 How To Live a Life of Significance: Insights from Aaron Walker

014 The One with Mike Standish

223 Pinks and Blues: Phosphonate Replacements

350 Polymer Perspectives: Understanding Copolymer Innovations in Water Treatment

176 The One About Tagged Polymer Technologies

Water You Know with James

Question: What do you call the large-diameter tube in firetube boilers where the combustion of fuel takes place?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

" Don't Just Be Successful – Be Significant"

How do you define success? Is it about financial achievement, accolades, or influence? What if true fulfillment lies in significance rather than just success? In this episode of the Scaling Up H2O podcast, we welcome back a distinguished guest, Aaron Walker. With over four decades of entrepreneurial experience, Aaron has not only built thriving businesses but has also dedicated his life to mentoring others, helping them navigate their paths with purpose. His belief that "Relationships Matter Most" is a guiding principle for those seeking deeper fulfillment in life and business.

The Journey to Significance

Aaron shares his personal and professional evolution, revealing how a tragic event shifted his perspective from chasing success to pursuing significance. He opens up about the lessons that redefined his mission and the impact of his book, View from the Top.

Mastermind Groups: The Secret to Accelerated Growth

What role do mastermind groups play in professional and personal development? Aaron explains why surrounding yourself with the right people can exponentially change your trajectory and how being part of a trusted network fosters accountability, wisdom, and breakthroughs.

Balancing Ambition and Serving Others

Success often comes at a cost, but how can we ensure it aligns with serving others? Aaron discusses the shift from self-focused goals to meaningful contributions, demonstrating how generosity and intentionality create a life of greater impact.

The Power of Intentional Living

How can we structure our daily habits for fulfillment and productivity? Aaron outlines his morning routines, scheduling techniques, and core principles that allow him to focus on what truly matters. Discover practical steps to bring clarity and purpose to your everyday life.

The Gift of Gratitude and Forgiveness

Aaron opens up about the power of forgiveness in setting oneself free from emotional burdens. He shares his personal experiences of releasing resentment and how gratitude plays a crucial role in living a more content and purpose-driven life.

Living a life of significance requires more than just business acumen—it demands a mindset shift, intentionality, and a willingness to serve others. Aaron Walker's wisdom provides a roadmap for those looking to create lasting impact in their careers and relationships.

What's one step you can take today to move toward significance? Tune in, reflect, and take action!

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

02:14 - Trace Blackmore shares celebration about the 55th anniversary of Earth Day

05:30 - Water You Know with James McDonald

07:50 - Upcoming Events for Water Treatment Professionals

11:27 - Aaron Walker's return to the show and his journey as an entrepreneur and mentor

13:38 - View from the Top: Why Aaron wrote the book and how it changed lives

20:10 - Mastermind groups: Why you shouldn't walk alone

41:10 - The life-changing power of gratitude

Quotes

"Success is about you; significance is about others."

"We all need a little rest, a reset, and a reevaluation to live our best lives."

"Intentionality is about doing things deliberately, with purpose."

"Gratitude is not about what you have; it's about recognizing the value in what you experience."

"You've forgiven someone when you quit demanding justice."

"Isolation is the enemy of excellence."

"It's ok if you don't know, not to have the answers, and to ask questions."

Connect with Aaron Walker

Phone: 615-207-3018

Email: [email protected]

Website: isibrotherhood.com

LinkedIn: http://www.linkedin.com/in/aaronwalkerviewfromthetop

Click HERE to Download Episode's Discussion Guide

Guest Resources Mentioned

Iron Sharpens Iron Mastermind

View From the Top

Wild at Heart: Discovering the Secret of a Man's Soul by John Eldredge

Scaling UP! H2O Resources Mentioned

Scaling UP! H2O Academy video courses

Submit a Show Idea

The Rising Tide Mastermind

184 The One Where I Interview My Mastermind Mentor

248 The One About Taking A Sabbatical

415 Green Building Updates: What You Need to Know

12 Week Year

Five Minute Journal

Water You Know with James McDonald

Question: What is the phenomenon called where calcium and magnesium are LESS soluble as the temperature RISES?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

"Always test your tools before field use. Side-by-side comparisons ensure repeatability and accuracy."

In this episode of Scaling UP! H2O, host Trace Blackmore delivers an in-depth update on the SteriPen, a widely used tool for water treatment professionals. After overwhelming demand from listeners, we revisit the SteriPen, its capabilities, and its impact on testing organic phosphates and azoles. If you're looking for efficiency, precision, and portability in water testing, this episode is packed with actionable insights.

The Evolution of the SteriPen Learn how the SteriPen became a game-changer in the industrial water treatment industry. Originally designed for hikers, it's now widely adopted for phosphate digestion and azole testing.

SteriPen Classic 3 vs. SteriPen Ultra: Which One Is Right for You? Trace compares the Classic 3 and Ultra models, discussing their battery life, efficiency, usability, and cost-effectiveness. Get clarity on which device suits your testing needs best.

Testing Efficiency: Reducing Time While Maintaining Accuracy Find out how the SteriPen reduces testing time by half while maintaining accuracy, making it a must-have tool for water professionals.

Best Practices for SteriPen Use From choosing the right vials and batteries to ensuring consistent testing results, this segment walks you through practical applications and expert recommendations.

The Future of Water Testing How innovations like the SteriPen and other portable UV tools are reshaping the way industrial water treatment professionals conduct daily testing.

With water testing advancements, efficiency is key. Whether you're new to SteriPen or looking to upgrade, this episode provides valuable insights to optimize your water testing process.

Water professionals deserve better tools. Upgrade your phosphate and azole testing with the right SteriPen for maximum efficiency and accuracy.

Stay engaged, keep learning, and continue scaling up your knowledge!

Timestamps

02:28 – Trace Blackmore shares a recap of Episode 414

06:47 – Upcoming Events for Water Treatment Professionals

16:15 – Water You Know with James McDonald

20:45 – Deep dive into SteriPen device: it's history and application

33:29 – Comparison between SteriPen Classic 3 and SteriPen Ultra

36:00 – Testing Procedures for organic and phosphate and azole tests

38:02 – Charging and battery life for both SteriPen models

Connect with Scaling UP! H2O

Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/

YouTube: @ScalingUpH2O Click HERE to download Episode's Discussion Guide

Scaling UP! H2O Resources Mentioned Ep 046 The One About Phosphate Testing

Ep 414 Pinks and Blues: Trace's Phosphate Redux

Ep 415 Green Building Updates: What You Need to Know

AA Battery Cases

Augmenting your testing procedures for Phosphonate and Azole testing

AWT (Association of Water Technologies)

Energizer Ultimate Lithium AA Batteries

Eowpower 30pcs 50ml Plastic Vial Storage Container

Hach UV Lamp Kit, 115V

Hach Benzotriazole/Tolyltriazole

Hach Orthophospate PhosVer 3

Hach Phosphonate Lithium re-chargeable batteries Re-chargeable Lithium Batteries with charger Scaling UP! H2O Academy video courses

Steri Pen Classic 3 SteriPen Ultra

SteriPen Ultra – Katadyn Fact Sheet Submit a Show Idea The unboxing of everything you need to use the SteriPen in your Phosphonate and Azole testing

Taylor Technologies Test Procedures: Phosphonate Taylor Technologies Test Procedures: Azole World Vision Global 6k for Water

Water You Know with James McDonald Question: Does silica solubility typically decrease or increase with rising temperature?

2025 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.