Scaling UP! H2O

Some people are born into water treatment, and others fall into it. Darius Barkauskas, CWT, LEED-AP water career journey started after graduating from Purdue and serendipitously landing his first job at HOH Water Technology, where he has been working and growing for over 20 years. As a water treatment professional, Darius understands the importance of creating a well-balanced workforce and hiring the right people for your team. He reveals valuable insights on coaching others effectively, ensuring that people feel heard and empowered to contribute their best work. Darius also emphasizes the significance of getting to the root source of an issue rather than treating symptoms, and how embracing constructive feedback can drive continuous improvement.

But that's not all! Darius also discusses the importance of asking clarifying questions to unlock the full potential of your water treatment company and team. With his wealth of experience, Darius provides practical tips and strategies to help you create a thriving work environment where employees rave about their "best job ever" experiences.

Join us for Part 1 of this two-part series, where Darius Barkauskas shares his insights on building a winning water treatment team, coaching for success, and unlocking the true potential of your company. Don't miss out on this inspiring conversation that will empower you to make positive changes in your water treatment business. Tune in now and get ready to scale up your H2O knowledge!

Bottom line: Darius will share how to build a water treatment team or a company where employees boast that they have "the best job ever".

Timestamps

Trace Blackmore thanks you for turning your windshield time into learning time and for saying "hello" at AWT [1:00]

Upcoming Events for Water Treatment Professionals [9:00]

Periodic Water Table With James McDonald [11:15]

Interview with Darius Barkauskas, CWT, LEED-AP [14:00]

Quotes

"When I hire people, I tell them "I want your time at HOH to be the best job you've ever had." - Darius Barkauskas

"Getting constructive feedback can make you feel stressed, lean into that, it's okay to feel stressed. Feelings are natural. Be willing to lean in and get real value." - Darius Barkauskas

"You need to have a balanced team."- Darius Barkauskas

"When people are complaining they are not actually complaining. They're just not able to articulate their vision of how they want things to be, so the complaint is derived from not being able to share what the vision of what it 'should be' is, they want their vision to come to fruition." - Darius Barkauskas

"I'm a firm believer that Everybody deserves a coach, and not necessarily your boss." - Darius Barkauskas

"You need some sort of an outlet to vent or get guidance. Someone who will not judge you and allow you to be vulnerable to give you that space to work through that stuff you've got going on."- Darius Barkauskas

"Everyone's got issues, if someone says they don't have issues they are probably lying to you."- Darius Barkauskas

"Ask clarifying questions. I like to give people solutions, so I force myself to slow down and listen."- Darius Barkauskas

Connect with Darius Barkauskas

Phone: (630) 272-3944

Email: [email protected]

Website: hohwatertechnology.com

LinkedIn: linkedin.com/in/dariusbarkauskas/

Read or Download Darius Barkauskas' Press Release HERE

Learn Darius Barkauskas' Do's and Dont's of Communication HERE

Links Mentioned

The Rising Tide Mastermind

Scaling UP! H2O Academy video courses

Submit a Show Idea

AWT (Association of Water Technologies)

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Books Mentioned

I Said This, You Heard That Workbook by Kathleen Edelman

I Said This, You Heard That (2nd Edition) by Kathleen Edelman

Never Split the Difference by Chris Voss

The 6 Types of Working Genius by Patrick Lencioni

Periodic Water Table With James McDonald

Let's start off with why fluorescein is used? Why is fluorescein typically used in boilers but PTSA used in cooling systems? What would be the impact if they were switched? At what concentrations is fluorescein used? What is the chemical formula? How does one test for fluorescein? Can any colorimeter or fluorometer be used or does it take a special one? What wavelength of light is being measured? What can interfere with this test? Can it be measured online? How would the level of fluorescein be controlled with an online feed and monitoring system?

Unlock the power of Corrosion Coupons for better water treatment with this Pinks and Blues episode! Get precise insights on setting up metals, sending coupons for testing, analyzing data, and adhering to standards. Plus, a deep dive into the Galvanic Series - the key to understanding metal erosion.

Learn the right order for setting up metals, from aluminum to stainless steel, and how adhering to guidelines is crucial for meaningful data. Scale up your Corrosion Coupon knowledge to become the best water treater and provide top-notch support to your clients. Don't miss out - listen now!

Bottom line: Using Corrosion Coupons will make you a better water treater.

Timestamps

Trace Blackmore shares what the Rising Tide Mastermind members will experience at this year's Mastermind Live Event [01:00]

Upcoming Events for Water Treatment Professionals [7:00]

Answering listener questions about Corrosion Coupons [12:30]

Periodic Water Table With James McDonald [53:30]

Quotes

"Corrosion Coupons are the most economical way to monitor corrosion in a system." - Trace Blackmore

"There are thousands of alloys you can get Corrosion Coupons made out of. You'll want to mimic the metal to get accurate corrosion rates." - Trace Blackmore

"If we (the lab) don't have the starting date, starting weight, and date out, then it's useless. We need that data." - Trace Blackmore

"Wear your gloves! When you handle it, the small amount of oils from your finger will change, for it will interface with water in the lab." - Trace Blackmore

"Pitting is never good. Pitting is never acceptable. A pit is always a fail." - Trace Blackmore

Connect with Scaling UP! H2O

Email Producer: [email protected]

Submit a show idea: Submit a Show Idea

LinkedIn: in/traceblackmore/

Facebook: @H2OScalingUP

YouTube: @ScalingUpH2O

Links Mentioned

ASTM Standard Practice for Corrosion Test Specimens

ASTM Guide for Conducting Corrosion Coupon Tests

AWT Standards for Corrosion Rates

The Rising Tide Mastermind

Scaling UP! H2O Academy video courses

Submit a Show Idea

AWT (Association of Water Technologies)

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Periodic Water Table With James McDonald

Is bromine an oxidizing or non-oxidizing antimicrobial? What is its chemical formula and how does it differ from bromide? What are typical usage concentrations of bromine? How does it interact with microbes? How do you test for it? How quickly should you test for bromine after sampling? Should you test for free bromine, total bromine, or both? What is the impact of pH on bromine? Is bromine more effective than chlorine at higher pHs or is the story a little more complex than the dissociation curves would indicate? How quickly does bromine act on unwanted microbiological activity? What methods are there for getting bromine chemistry into the water? Can bromine be over stabilized at times with some of these methods? If so, how likely is this to happen and how would the system recover? How does ammonia interact with bromine and is this a concern? What is bromine's impact upon corrosion?

Welcome to Scaling UP! H2O, the podcast where we're passionate about water treatment, and we're committed to sharing that passion with you. Without water, we do not have a job. Without water, our planet cannot sustain life. That's why we're excited to introduce our guest today, Dr. Rakesh Govind.

Dr. Rakesh is a professor at the Chemical & Materials Engineering Department at the University of Cincinnati, and the president of NextGen Septic, a company that provides technical expertise on biological treatment processes for soil, air, groundwater, and wastewater clean-up applications.

Dr. Rakesh knows that if we don't change our water consumption and wastewater processing, some countries will run out of fresh water in the next 12 years. In this episode, he challenges the way we process wastewater and gives the biggest call to action we've EVER had on this podcast.

Dr. Rakesh answers many questions related to wastewater processing, including why we're doing it wrong and what we should be doing instead, why septic tanks aren't a good alternative to centralized treatments, and what the ideal decentralized system looks like. He also explains where aeration fits in, how we can retrofit systems to make them more efficient, and whether the size of the bubble matters when picking the right bubble for your wastewater system.

Furthermore, Dr. Rakesh shares insights into the ideal wastewater system design based on science, the ROI for industries switching from centralized to decentralized wastewater systems, and the language we should use when trying to persuade and inspire others to move away from centralized wastewater treatment.

Bottom line:

We must make swift and effective changes to the way we treat wastewater. If we don't change how we do wastewater today, we won't have any water to waste in the future. So, join us for this thought-provoking episode with Dr. Rakesh Govind, and let's explore the challenges and solutions in wastewater processing.

Timestamps

Trace Blackmore challenges you to learn and try something new [1:00]

Upcoming Events for Water Treatment Professionals [4:30]

Periodic Water Table With James McDonald [8:00]

Interview with Dr. Rakesh Govind, Professor, Chemical & Materials Engineering Department, University of Cincinnati [10:30]

Ideas on how water treaters can work together to change the world [42:30]

Quotes

"We are depriving the land of the groundwater that is being used to make wastewater." - Dr. Rakesh Govind

"The future of wastewater is decentralized treatment." - Dr. Rakesh Govind

"We have to remember that fresh water on this planet is running out. It's not going to happen in 100 years, it's going to happen in the next 10 years. By treating the water locally, industries can reuse the water, and that reduces their net consumption of water." - Dr. Rakesh Govind

"Water doesn't have to go in the sewer line, save money on utilities, reuse the water." - Dr. Rakesh Govind

"Microbubbles benefits: 1. They don't stay in the water long enough to become nitrogen bubbles 2. They coalesce, they do combine and do not repel each other which allows the nitrogen to escape 3. High efficiency of oxygen transfer." - Dr. Rakesh Govind

Connect with Dr. Rakesh Govind

Email: [email protected]

Website: NextGen Septic

LinkedIn: in/rakeshgovind

Read or Download Dr. Rakesh Govind's Press Release HERE

Check out Dr. Rakesh Govind paper "Sustainable Treatment and Reuse of Water Using Decentralized Systems" HERE

Learn Dr. Rakesh Govind's "Ideal Wastewater System" by downloading the infographic HERE.

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Periodic Water Table With James McDonald

Let's get the basics out of the way first. What's the chemical formula of orthophosphate? Is it an anion or cation? Even more complex is whether it is considered an anodic or cathodic corrosion inhibitor. Which is it? Why are phosphates used in boiler systems? What concentrations of orthophosphate are used in cooling and boiler systems? Can orthophosphate be present in makeup water? If so, why and how could this impact the cooling and boiler systems? How do you test for orthophosphate? Is orthophosphate the same as polyphosphate or organophosphate? How does pH impact the effectiveness of orthophosphate? Does phosphate react with calcium?

Welcome to the latest episode of the Scaling UP! H2O podcast, where we bring you the latest insights and strategies to help water treatment professionals excel in their craft. In this episode, we have the pleasure of hosting Justin Nichols, the National Sales Manager of OptConnect's industrial markets, to discuss the future of remote monitoring for water treatment companies.

During the podcast interview, Justin shares his extensive knowledge of IoT technology and its potential to revolutionize the way water treatment companies operate. He discusses the difference between IoT and M2M regarding remote monitoring, the equipment needed to implement remote monitoring, and how to maintain 100+ remote systems without having to inherit 100+ of your client's internal IT teams.

As a water treater, you may have concerns about how to best communicate the benefits of remote monitoring to your customers, how to future-proof your business, and how to prove the ROI to your clients. Justin Nichols answers all these questions and more in this insightful interview.

OptConnect, an IoT technology company, provides simple, easy, and ultra-reliable solutions for connecting unattended equipment to the cloud for remote operating and monitoring platforms. Justin Nichols shares his expertise on how water treatment companies can use cellular tech to monitor remotely safely and overcome challenges such as poor cellular signal.

If you want to stay ahead of the curve in the water treatment industry, then this episode is a must-listen. Justin Nichols' insights and strategies will help you future-proof your business, better serve your customers, and excel in your craft. So, tune in to this episode of Scaling UP! H2O podcast to learn from the best in the industry.

Bottom line: Justin Nichols is here to pave the way for the future of remote monitoring for water treaters.

Timestamps

Trace Blackmore invites you to participate in the Global 6K for Water [1:00]

Upcoming Events for Water Treatment Professionals [8:00]

Interview with Justin Nichols, National Sales Manager at OptConnect [10:00]

Lightning round questions [44:14]

Periodic Water Table With James McDonald [49:45]

Quotes

"Manage more sites by leveraging remote capabilities." - Justin Nichols

"IoT allows the end user that's trying to scale a connected solution to be able to do it more efficiently and more cost-effectively." - Justin Nichols

"The more we can leverage technology, the more valuable our service contracts will be." - Justin Nichols

"Data plan costs have gone way down, it may only be $10 to $20 a month. We encourage our customers to look at the cost of a cellular data plan vs. the overhead of paying an employee windshield time." - Justin Nichols

"Soon we will be on-site less because we will be able to do so much more remotely." - Trace Blackmore

Connect with Justin Nichols

Website: OptConnect.com

LinkedIn: linkedin.com/in/justin-nichols-sales

Read or Download Justin's Press Release HERE

Links Mentioned

Global 6K for Water

The Rising Tide Mastermind

Scaling UP! H2O Academy video courses

Episode 46, Phosphate Testing

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Books Mentioned

"The Power of Moments: Why Certain Experiences Have Extraordinary Impact" by Chip Heath and Dan Heath

Periodic Water Table With James McDonald

Alkalinity is an important concept to learn. It can be both simple and complex at times. What is the definition of alkalinity? What chemical species can make up alkalinity? Are pH and alkalinity the same or different? How are they related? What is a dissociation curve in regards to various forms of alkalinity versus pH? How does the level of alkalinity impact the solubility of other chemical elements? How is the P-Alkalinity test different from the M-Alkalinity test? What units are used to express these test results? Do you test for the OH alkalinity or do you calculate it or both? What chemical species are typically represented by each of these tests? What can interfere with an alkalinity test?

Last week Chris Yee, owner of Zenith Search Partners recruiting firm, shared the ways that each of the 5 Generations in the workplace was different. In this episode, Part 2 of his 2-part series on building the best multigenerational workforce, Chris will be sharing the things that unite them and the common needs that every employee, no matter their generation, requires from their workplace leader.

Chris and his team specialize in connecting talented people with great employers in the water treatment space. Welcome back to the Scaling UP! H2O Podcast, Chris, we are looking forward to hearing your research findings about:

• • • What are the 4 common things that all employees need, no matter their generation?
    • What are the top 3 reasons people leave their companies?
    • What are the typical lengths of time that an employee from each of the 5 generations will stay with their company, and what is their motivation for leaving?
    • What should we as interviewers do to best prepare before interviewing a candidate?
    • What are the best questions to ask a candidate in an interview?

Bottom line: Chris Yee is going to share how you, too, can build the best Multigenerational Workforce in this special 2-part podcast series.

Timestamps

Trace Blackmore invites you to The Hang on April 13th at 6 pm EST 2023 [1:00]

Upcoming Events for Water Treatment Professionals [8:40]

Periodic Water Table With James McDonald [12:24]

Interview with Chris Yee about Building the Best Multigenerational Workforce, Part 2 [14:30]

Lightning round questions [46:40]

Quotes

"Hire for culture, and not for checklists on a resume." - Chris Yee

"Hope is our most precious asset in times of turmoil and trouble." - Chris Yee

"Leverage your network, that's the most efficient and direct path to success." - Chris Yee

"Care about people, not the deals. If we care more about the people, the deals will come." - Chris Yee

"Listen and listen well." - Chris Yee

"Communication matters, make sure your desires, drivers, and expectations are clear. We all have the responsibility to connect on that level of dialogue."

"The lack of preparation on some hiring managers is sometimes pretty alarming. Sometimes they don't read the candidate's resume until they are in the interview." - Chris Yee

Connect with Chris Yee

Phone: 713-936-9601

Email: [email protected]

Website: Zenith Search Partners

LinkedIn: linkedin.com/in/chemrecruiter

Read or Download Chris Yee's Press Release HERE

Link to Chris' AWT Presentation HERE

Understand a Multigenerational Workforce better by downloading the infographic HERE

Learn the 4 things all employees need HERE

Links Mentioned

Episode 300 Chis Yee's Part 1 episode of this 2-part series

Register for The Hang happening on April 13th HERE

Angela Duckworth's TED Talk

Simon Sineck's Start With Why TED Talk

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Books Mentioned

Traction: Get a Grip on Your Business by Gino Wickman

Start with Why by Simon Sinek

Leaders Eat Last by Simon Sinek

12 Week Year by Brian P. Moran and Michael Lennington

Periodic Water Table With James McDonald

What is the chemical formula for calcium carbonate? What is its molecular weight? How is calcium carbonate formed? How soluble is calcium carbonate? What impacts the solubility of calcium carbonate? How can one predict its solubility? What can be done to increase the solubility of calcium carbonate? Why is calcium carbonate used to express concentrations of other chemistries such as alkalinity, total hardness, etc? What does calcium carbonate scale look like? What are field tests that can be done to identify calcium carbonate scale. How can calcium carbonate scale be cleaned?

Today's guest is Chris Yee, who owns a recruiting firm called Zenith Search Partners. He and his team specialize in connecting talented people with great employers in the water treatment space. Before he started Zenith, he held a variety of roles in the chemical industry including engineering, sales, finance, and supply chain. Today, he is on our show to talk about how to build the best multigenerational workforce. Welcome to the show, Chris!

In Part 1 of this 2-part series, Chris is talking to the Scaling UP! Nation about how to build the best multigenerational workforce. In this episode, he will be touching on:

What are the 5 generations working in water treatment today, and what are those age ranges?

• • • What are each generation's work styles?
    • Where did all the applicants go?
    • What do we need to do to attract applicants?
    • How can we do a better job when recruiting people to join our industry?
    • What are the reasons people want to work these days?
    • What are some of Chris' favorite interview questions?

Bottom line: Chris Yee will share how you, too, can build the best Multigenerational Workforce in this special 2-part podcast series.

Timestamps

Trace Blackmore thanks you for helping us achieve our 300th Episode [1:00]

Upcoming Events for Water Treatment Professionals [11:00]

Periodic Water Table With James McDonald [14:30]

Interview with Chris Yee about Building the Best Multigenerational Workforce [ 17:00]

Quotes

"Our goal is to be a different type of recruiter. We strive to be true industrial participants of the industries we serve." - Chris Yee

"The water industry is a 2-hump camel: a large group of folks is 50+, and then you have this 30-year-old and younger crowd, but there is a gap between those 2 'humps' of people who are 35-50. 35-50-year-olds are not as prevalent in this industry." - Chris Yee

"Employers must evaluate if people must be in the office." - Chris Yee

"It is hard to find people who want to do that type [water treatment] of work, the pool is simply getting smaller." - Chris Yee

"We need to communicate the benefit of water and water treatment and the role it plays in our society when recruiting newer generations of employees." - Chris Yee

"'Would you like to be part of this movement, if so, come over and work for us'. If you use this pitch when marketing job openings to applicants your world will change." - Chris Yee

"'How would you define your perfect job?'; this is a great interview question!" - Chris Yee

Connect with Chris Yee

Phone: 713-936-9601

Email: [email protected]

Website: Zenith Search Partners

LinkedIn: linkedin.com/in/chemrecruiter

Read or Download Chris Yee's Press Release HERE

Understand a Multigenerational Workforce better by downloading the infographic HERE

Learn the 4 things all employees need HERE

Links Mentioned

Episode 301 Chis Yee's Part 2 episode of this 2-part series

Listen Notes

The Rising Tide Mastermind

Scaling UP! H2O Academy video courses

Submit a Show Idea

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Books Mentioned

Start with Why by Simon Sinek

Periodic Water Table With James McDonald

What impact can chloride have on industrial water system? What is the difference between chloride and chlorine? Does chloride typically take part in precipitation reactions? How do you test for chloride in the field? Where is the titration endpoint for chloride? Why would one calculate chloride cycles of concentration in addition to other cycles of concentration (or concentration ratio) for water systems? What could add more chloride to a system to interfere with this calculation? At what level does chloride pose a corrosion danger to stainless steels?

For the past few years, the Scaling UP! H2O Podcast has had the humbling opportunity to partner with World Vision to help bring an end to the Global Water Crisis. This year, we are inviting Crystal O'Rourke, Sr. Representative at World Vision, on the show to share how Water Treaters and Water Treatment companies can get involved to bring clean drinking water to the millions of women and children who need it most.

If you've ever wondered about the questions below, then this episode will inspire you to join water treaters around the world to end the world water crisis by 2030:

What does Team World Vision do?

How many people in the world do not have access to close and clean drinking water?

How can someone sponsor a child through Team World Vision?

Why a 6K and not a 5K?

Why the bright orange shirts?

How does World Vision provide clean drinking water for one person for only $50?

How does World Vision work with indigenous leaders and engineers to find the best source of water for those communities facing a water crisis?

How does having access to close and clean drinking water change communities?

How can I get involved to end the Global Water Crisis by 2030?

Bottom line: Water Treaters are on the front lines of resource management and partnering with World Vision is a great way to solve the Global Water Crisis.

Timestamps

Trace Blackmore welcomes you to World Water Day and invites all listeners to join our podcast's 6K Team [1:15]

Interview with Crystal O'Rourke, Sr. Representative at World Vision, about ways water treaters can help to end the Global Water Crisis [3:20]

Trace invites all water treaters to participate in the Global 6K for Water [30:30]

Periodic Water Table With James McDonald [37:00]

Quotes

"World Vision focuses on humanitarian work, bringing advocacy for the poor and oppressed, bringing justice and humanitarian affairs, including community development, and even emergency response." - Crystal O'Rourke

"We help communities by providing needs to the communities by providing supplies, food, water, first aid." - Crystal O'Rourke

"It is a 6K, not a 5K, because 6K is the average distance women and children have to walk to a water source that is usually diseased and dirty and carries a 50% mortality rate for children under the age of 5." - Crystal O'Rourke

"Every 6K registration brings a lifetime of clean water for one person." - Crystal O'Rourke

"Hope, joy, and justice for all children." - Crystal O'Rourke

"Giving parents, families, and companies an opportunity to teach that we can make a difference." - Crystal O'Rourke

"The clean water crisis is big, 1 in 10 people are lacking access to close clean drinking water, but we can do something about it. If you and I participate in the Global 6K, we've just given 2 more people access to clean drinking water." - Crystal O'Rourke

"World Vision works in 100 countries." - Crystal O'Rourke

"With something as little as $50, you can change someone's life." - Crystal O'Rourke

"Not every day do you get to do something big like saving a life." - Crystal O'Rourke

Connect with Crystal O'Rourke

Phone: (760) 490-4209

Email: [email protected]

LinkedIn: in/crystalnorourke/

Website: worldvision.org

Sponsor a Child HERE

Donate or Run with Scaling UP! Nation's 6K Team HERE

Learn how to set up a 6K Team for your company HERE

Links Mentioned

Join the Global 6K

The Rising Tide Mastermind

Scaling UP! H2O Academy video courses

Submit a Show Idea

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Periodic Water Table With James McDonald

First, what's the difference between molybdenum and molybdate? Is molybdate an anionic or cathodic corrosion inhibitor? How does it inhibit corrosion? Does molybdate have any similarities to chromate? How do you field test for molybdate? What are the ranges for the tests? How are the test results expressed? What could happen if two different molybdate test results are expressed in two different units? What are common molybdate dosages for both open and closed water systems? Does microbiological activity have any impact on molybdate? Which test and at what level may the presence of molybdate impact testing for iron?

Brian Katarski loves using Lean Management techniques to continuously improve AquaPhoenix Scientific's warehouse. By using Lean Management at their warehouse, their team can quickly and effectively deliver orders to satisfied customers, layout their warehouse to keep their employees safe, and keep prices down by not over or under-ordering products for their shelves.

Brian Katarski is VP of Sales at AquaPhoenix Scientific and when he first started there was only a crew of 10 staff, now they are a company of over 300 people, and one of the ways they were able to grow was because they implemented Lean Management in their warehouse and across their company.

In this podcast interview, Brian dives into these questions:

What are the foundations of Lean Warehouse Management?

How does a Continuous Improvement Warehouse Management system work?

Why is Lean Warehouse Management important?

What Lean systems and tools work best in warehouse management?

Why is inventory management important?

What are the 8 Wastes of Lean Management?

What are the 5's of Lean Management?

What are the best tips when implementing Lean Management?

How do you help your team feel comfortable in the midst of constant change?

Bottom line:

Brian Katarski introduces Lean Warehouse Management tips and suggestions to help your water treatment company take tiny steps that will lead to big payoffs.

Timestamps

Trace Blackmore encourages you to try something new and learn from your mistakes [1:00]

Upcoming Events for Water Treatment Professionals [5:00]

Periodic Water Table With James McDonald [9:30]

Interview with Brian Katarski VP of Sales at AquaPhoenix Scientific about his career journey [12:00]

Introduction to Lean Warehouse Management [20:00]

Brian's tips to keep yourself Continuously Improving and where to find Lean resources [52:00]

Quotes

"You need to recognize and own a process. It's not easy. Then you need to fix it and get help from someone outside of your organization who has experience, then make it a repeatable and sustainable practice." - Brian Katarski

"When you have a new problem to solve, get halfway to the goal you want to achieve, implement it, celebrate it, then keep going." - Brian Katarski

"If you make a mistake, great. Celebrate it. Win it. Let's move on. Make it better. You'll never make that mistake again." - Brian Katarski

"Have an open mind and be able to admit that you could be wrong." - Brian Katarski

"You have to help people get comfortable being uncomfortable." - Brian Katarski

"You will never get ahead if you stay in your comfort zone." - Brian Katarski

"Take the first step, recognize the problem, and do something about it. Make tiny little improvements; you'll be surprised how they add up." - Brian Katarski

Connect with Brian Katarski

Phone: 717-465-7859

Email: [email protected]

Company Website: aquaphoenixsci.com

Education Website: aquaphoenixeducation.com

LinkedIn: linkedin.com/in/bkatarski

Read or Download Brian Katarski's Press Release HERE

Learn Brian Katarki's 7 Lean Warehouse Management Tips HERE

Links Mentioned

NIST

MANTEC

Episode 257 The One About Lollipop Moments with Drew Dudley

The Rising Tide Mastermind

Join our Global 6K Team for clean drinking water

Scaling UP! H2O Academy video courses

Submit a Show Idea

AWT (Association of Water Technologies)

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Books Mentioned

The Goal by Eliyahu M. Goldratt

Discipline Equals Freedom: Field Manual by Jocko Willink

The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win by Jocko Willink

Never Split the Difference by Chris Voss

This Is Day One by Drew Dudley

Periodic Water Table With James McDonald

Not just a dietary supplement, but an industrial water treatment chemical, too. What is zinc used for in water treatment? How does it function? Does zinc work better alone or along with other water treatment chemicals? How does pH impact zinc, and what can be done about it? What's a typical dosage level for zinc? What could happen if it is overfed? How about underfed? Are there any restrictions that may prevent the use of zinc? Do any of the products you currently use have zinc in them? Can you test for zinc in the field? If so, how?

Chris Golden, Director of Sales at Taylor Water Technologies and CWT Certification Chair, is our returning guest and he is here to share the latest information about water treaters getting their Certified Water Technologist (CWT) designation.

Today Chris is answering these listener questions and so many more:

How does one become a CWT?

Why get your CWT?

What does having your CWT do to differentiate you from other water treaters at the same company?

Does a CWT employee make more money than an employee without a CWT?

Why should business owners encourage employees to get their CWTs?

Why should customers opt for water treaters with a CWT designation?

What are some places customers should research to learn more about CWTs?

What happens after the exam has been passed?

What does the CWT recertification process look like?

Once someone has their CWT, what do they need to do to maintain that certification?

What is the difference between a Continuing Education Unit (CEU) and a Continuing Education Hours?

The CWT Certification Process:

Bottom line: Chris Golden shares the latest information about getting and maintaining your Certified Water Technologist (CWT) designation.

Timestamps

Trace Blackmore shares Upcoming Events for Water Treatment Professionals [1:00]

Periodic Water Table With James McDonald [5:45]

Interview with Chris Golden, Director of Sales at Taylor Water Technologies and CWT Certification Chair, about getting your CWT [9:00]

Trace's message for those considering getting their CWT in 2023 [45:00]

Links Mentioned

Download the CWT Certification Process HERE

CWT Prep Video Course taught by Trace Blackmore

Scaling UP! H2O Academy video courses

Submit a Show Idea

AWT (Association of Water Technologies)

The Rising Tide Mastermind

Quotes

"The CWT certification shows that you're a good, committed, and ethical water treater." - Chris Golden

"Getting your CWT shows that you have competence which builds trust." - Chris Golden

"Employees with CWTs are proving their value by getting certified." - Chris Golden

"As a business owner, having employees with CWTs is a valuable thing, and you should pay them more." - Chris Golden

"Younger generations value being able to grow and progress. If you can show them a path of progression they will stay with you." - Chris Golden

"I believe this is a designation that elevates your commitment to this industry and allows everyone who sees those three initials behind your name that you are taking this more seriously than other people in this industry." - Trace Blackmore

Connect with Chris Golden

Phone: 800-TEST KIT (837-8548)

Email: [email protected]

Website: taylortechnologies.com

LinkedIn: linkedin.com/in/chrisgoldentaylortech

How to Choose a Water Treater article by Chris Golden

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Periodic Water Table With James McDonald

Aha, we're touching upon raw water clarification and wastewater treatment here. What is alum used for? What is its chemical formula? What weight percentage of alum is aluminum? What could happen if alum is overfed? What form does alum typically come in? Solid? Liquid? How is alum fed to a system?

Welcome to our 3rd interview with Jeffrey L. Garratt, president of Garratt-Callahan. Jeff is back to talk about how to lead a multigenerational company.

Garratt-Callahan is the largest privately-owned industrial water treatment company in North America, with offices and manufacturing plans across the United States - in California, Texas, New Jersey, Illinois, and Georgia. It was founded in 1904 by Edward C. Garratt and John Callahan in Seattle, Washington. Jeff is a 4th generation company president and has learned so many lessons over the course of his time at Garratt-Callahan working shoulder-to-shoulder with an excellent team.

In this episode, Jeff Garratt and Trace Blackmore dive into the following questions and touch on so many more:

What are Jeff's best practices for a multigenerational company?

How to start the conversation about taking the reins at a legacy company?

How should healthy leaders gracefully remove unhappy family members from a family business?

How has taxation impacted multigenerational companies?

What are all the factors business leaders should consider before attempting growth?

Why is it important for water professionals to have positive relationships with their competitors?

Bottom line: Jeffrey L. Garratt is going to share advice on how to lead a successful multigenerational company based on the lessons he learned along the way and those passed down to him since the company was founded over 100 years ago.

Timestamps

Upcoming Events for Water Treatment Professionals [01:00]

Periodic Water Table With James McDonald [6:40]

Interview with Jeffrey L. Garratt, president of Garratt-Callahan Company [9:20]

Lightning Round Questions [35:15]

Quotes

"Find the next generation of leaders." - Jeffrey L. Garratt

"My best advice for family members in a multigenerational company: Get involved or let it go." - Jeffrey L. Garratt

"If the next generation doesn't want to take the company's reins, really great people from the company will step up and you have to find them." - Jeffrey L. Garratt

"The people right next to you can give you this unbelievable information and listening to them is a big step in the right direction." - Jeffrey L. Garratt

"Surround yourself with a bunch of people who care and who want the company to be successful." - Jeffrey L. Garratt

"Before you grow, you've got to know where you want to go, what you want to do, and what kind of company you want to be." - Jeffrey L. Garratt

"Be careful not to grow too fast because you can develop a reputation that you don't want." - Jeffrey L. Garratt

Connect with Jeffrey L. Garratt

Phone: (650) 697-5811

Email: [email protected]

Website: www.garrattcallahan.com

LinkedIn: company/garratt-callahan-company/

Links Mentioned

Episode 268 The One With the President of Garratt-Callahan

Episode 295 The One About Keeping Employees Happy with Jeff Garratt

Inc Magazine's article about why multigenerational businesses fail

Every Person Has A Story Chick-Fil-A training videos

Global 6K

The Rising Tide Mastermind

Scaling UP! H2O Academy video courses

Submit a Show Idea

AWT (Association of Water Technologies)

2023 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Books Mentioned

Revenue Growth Engine by Darrel Amy

Periodic Water Table With James McDonald

What are silicates? What are they used for? What metals do they protect? How quickly do silicates act to form their protective film? What is the most effective pH range for silicates? What is the typical dosage range for silicates? How do you test for them? Does microbiological activity have an impact upon silicates? What other chemistries are silicates often blended with to add additional protection?