One Knight in Product

Scaling your Product Team with Product Operations (with Christine Itwaru, Senior Director of Product Operations @ Pendo)


Listen Later

An interview with Christine Itwaru. Christine is Senior Director of Product Operations at Pendo. Christine is a problem-solving, Product-obsessed New Yorker who has swapped the Big Apple for the City of Oaks as Senior Director of Product Operations for Pendo. We talk about the fundamentals of Product Ops, how it works at Pendo, the types of people you need, what they can do for you, and when you need them.

We talk about a lot:

  • How she traded the Big Apple for the City of Oaks, moving to Raleigh, North Carolina to work with Pendo
  • The exciting challenges and opportunities of working for a hypergrowth SaaS company
  • What Product Operations is and how it can help a company as it scales, and how Christine made it happen
  • The core skills and mindset needed to work in Product Operations
  • The difference between being data-driven & data-informed, or whether there's any difference at all
  • The importance of cross-functional communication for Product Ops, and Product teams in general
  • Some of the challenges being a woman in tech and how she's trying to help solve them
  • And much more!

    ...more
    View all episodesView all episodes
    Download on the App Store

    One Knight in ProductBy One Knight in Product

    • 4.7
    • 4.7
    • 4.7
    • 4.7
    • 4.7

    4.7

    14 ratings


    More shows like One Knight in Product

    View all
    a16z Podcast by Andreessen Horowitz

    a16z Podcast

    994 Listeners

    The Tim Ferriss Show by Tim Ferriss: Bestselling Author, Human Guinea Pig

    The Tim Ferriss Show

    16,093 Listeners

    The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

    The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

    508 Listeners

    Decoder with Nilay Patel by The Verge

    Decoder with Nilay Patel

    3,127 Listeners

    How I Built This with Guy Raz by Guy Raz | Wondery

    How I Built This with Guy Raz

    30,240 Listeners

    The Product Podcast by Product School

    The Product Podcast

    166 Listeners

    Masters of Scale by WaitWhat

    Masters of Scale

    3,968 Listeners

    All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

    All-In with Chamath, Jason, Sacks & Friedberg

    8,747 Listeners

    The Memo by Howard Marks by Oaktree Capital Management

    The Memo by Howard Marks

    404 Listeners

    Hard Fork by The New York Times

    Hard Fork

    5,356 Listeners

    Product Thinking by Melissa Perri

    Product Thinking

    144 Listeners

    Sharp Tech with Ben Thompson by Ben Thompson

    Sharp Tech with Ben Thompson

    90 Listeners

    The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis by Nathaniel Whittemore

    The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis

    423 Listeners

    BG2Pod with Brad Gerstner and Bill Gurley by BG2Pod

    BG2Pod with Brad Gerstner and Bill Gurley

    432 Listeners

    AI + a16z by a16z

    AI + a16z

    33 Listeners