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FAQs about Service Catalyst: Building Effective IT Organizations:How many episodes does Service Catalyst: Building Effective IT Organizations have?The podcast currently has 58 episodes available.
February 26, 2011Episode 19: The CMDBIn episode 19, Val and Jay discuss the peaks and pitfalls of installing a Configuration Management Database (CMDB). Often referred to as “The Data Warehouse for Information Technology”, they […]...more29minPlay
January 14, 2011Episode 18: Service On-boardingIn episode 18, we delve into Service On-boarding, a perfect solution for IT organizations and service providers that offer Private Cloud or SaaS solutions. Similar to a manufacturing line, […]...more22minPlay
June 30, 2010Episode 17: Managing Organizational ChangeEpisode 17 examines practical approaches for dealing with individual and organizational culture as part and parcel with IT projects....more24minPlay
May 30, 2010Episode 16: IT Silos and the Need for Enterprise ArchitectureIn episode 16, Jay and Val propose that it is time to rein in the unplanned proliferation of tools used to manage IT, and for technology groups to see […]...more14minPlay
March 26, 2010Episode 15: IT Risk Management Frameworks – NIST 800-30 and 800-53As a continuation of the Risk Management Introduction series, Val and Jay discuss the NIST Risk Management Framework, its applicability to Information Security and IT Risk in general. Also, […]...more30minPlay
March 01, 2010Episode 14: Introduction to IT Risk ManagementVal and Jay introduce IT Risk Management and its goal for better decision making through an understanding of assets being protected, their likely threats, vulnerabilities and priority to the […]...more23minPlay
January 02, 2010Episode 13: What is ISO 27000? Why should you care?Val and Jay discuss the ISO 27000 standards framework for Information Security Management Systems and why you should be considering — at a minimum — ISO 27002 and 27001 […]...more26minPlay
November 30, 2009Episode 12: The Service CatalogVal and Jay embark on an adventure into the Service Catalog to help you get your arms around the IT business and technical services you deliver to your organization. […]...more23minPlay
October 30, 2009Episode 11: Dealing with Ambiguous ManagementEpisode 11: Val and Jay discuss strategies for dealing with an IT Management team that does not, cannot or will not provide direction. This IT compliancecast will help keep […]...more22minPlay
October 30, 2009Episode 11 - Dealing with ambiguous managementVal and Jay discuss strategies for dealing with an IT Management team that does not, cannot and will not provide direction. This IT compliance-cast will help keep your organization and projects moving forward, even if faced with ambiguous management....more22minPlay
FAQs about Service Catalyst: Building Effective IT Organizations:How many episodes does Service Catalyst: Building Effective IT Organizations have?The podcast currently has 58 episodes available.