Tracy Lampula of Vertex Pharmaceuticals discusses how to implement Change Management in a tough regulated industry. This podcast was recorded right after Tracy and Val presented their Change Management presentation at the itSMF Fusion forum in Dallas.

An interview with Tracey Lampula of Vertex Pharmaceuticals. This episode was recorded right after Tracy and Val presented at the itSMF Fusion Show, September, 2009 in Dallas, TX. Discussion of how […]

Val and Jay update you on the Massachusetts 201 CMR 17.00 security regulation changes and we discuss compliance frameworks that will help your company navigate and better manage the maze of IT compliance regulations you face.

The Massachusetts Personal Information Protection regulation has been updated, find out what has changed. Also, Val and Jay discuss the Universal Compliance Framework that helps organizations manage multiple compliance […]

Episode 8: Are you currently or considering Outsourcing any part of your IT organization? Val and Jay discuss the steps you need to take immediately in order to save […]

Val and Jay discuss the steps you need to take to get your IT house in order PRIOR to outsourcing that saves time, money and improves your relationship with your current or potential outsourcer. Both of our hosts worked for an IT Outsourcer for 10+ years and have unique knowledge to share to make any IT Outsourcing relationship a win-win. This episode details the steps organizations need to take before, during and after entering into an outsourcing agreement and is applicable to outsourcing any part of your infrastructure.

Episode 7: Val and Jay discuss Incident Response and Management based upon a real security breach experience and how ITIL, ISO 27000 and ISACA have finally gotten it right. […]

Val and Jay discuss Incident Response and Management based upon a real security breach experience and how ITIL, ISO 27000 and ISACA have finally gotten it right. The concepts directly relate to Security and Continuity Incidents.

Episode 6: Val and Jay discuss the new IT Skills Demand and Pay Report. Also, a summary on the Congressional debate relative to Deep Packet Inspection and how it […]

Val and Jay discuss the new IT Skills Demand and Pay Report - Are You on the Right Track? Summary on the Congressional Debate relative to Deep Packet Inspection and How it Affects Your Privacy (shame on Comcast for throttling Bittorrent and not telling its customers)