ServiceNow Podcasts

We can’t solve today’s problems with yesterday’s solutions. Tackling the complex challenges businesses face right now requires us to question the assertions that have worked in the past — establishing the broader consequences of a rapidly changing world and adapting our strategy accordingly.  

In this podcast, we’re joined by Simon Morris, UKI Area VP at ServiceNow, to do just that — discussing key trends, how leaders should approach them, and the opportunities presented by new technologies. 

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To go from ServiceNow Admin to Certified Master Architect is an incredible journey. Our guest today shares his insights on how he made that happen and why.

Topics

• 00:00 Welcome/Introduction
• 06:38 Before ServiceNow
• 08:06 Getting started on ServiceNow
• 09:16 Best part of the job
• 11:02 From admin to CMA
• 13:10 Motivation
• 17:32 The ServiceNow Magician
• 22:03 Career highlight (so far)
• 24:01 Continuous improvement
• 26:11 What did you learn this week
• 27:56 Words of advice
• 29:49 Contact info
• 30:37 Outro

Links

• LinkedIn

Check out the other ServiceNow podcasts.

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In this episode, we have a conversation with Charles Muhlbach to find out why he wanted to pursue a career in technology and how he transitioned from a successful Army career to a bright future with ServiceNow.

Have a question or comment about the Accelerate Podcast series? Email us at [email protected]

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2023 has been quite a busy year for us all. In this episode, we're joined by our fellow dev advocates to go over our own top 5 lists and a quick peek at what we're looking forward to in 2024.

Topics

• 00:00 Welcome/intro
• 02:03 Number Five
• 09:32 Number Four
• 17:34 Number Three
• 24:55 Number Two
• 35:19 Number One
• 47:39 Looking forward
• 50:31 Outro

Links

• Kali Alexander's 100 days of ServiceNow
• Beyond The Title Podcast
• Offline with the Radio Bros
• ServiceNow Portfolio Development Group Discord
• Service Ducks Podcast
• CJ & The Duke Podcast

Check out the other ServiceNow podcasts.

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Join Doug Page and Andy Jordan in our final podcast episode for 2023 as they discuss the organizational actions that provide the biggest returns after gathering the right information. 

While accurate and complete analysis is essential, it doesn’t deliver the cost reductions that organizations need. That only happens when the analysis results in investments that are executed effectively and efficiently to achieve the required outcomes.

Listen now to hear from our experts how to ensure that cost optimization is truly being achieved.

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Since the launch of the DOD Software Modernization Strategy in 2022, groups across the Department of Defense have accelerated building the capabilities and ecosystem necessary to continuously deliver software to production. These software factories, from the Air Force’s Kessel Run and Kobayashi Maru to the Army Software Factory, are working to build, learn and deploy software at the pace of emerging global and domestic threats. Core to these efforts are practicing DevSecOps, implementing automated optimization, and adopting the cloud. But overcoming challenges around legacy systems, entrenched culture, and talent retention can prove costly and time consuming at a time when speed is crucial.

During this webcast, government and industry leaders will explore the people, processes and technology required to run a successful software factory and share how federal agencies can apply lessons learned from the Department of Defense.

See video recording here: link to YouTube (https://youtu.be/yExwpO38Fz4)

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Join Doug Page and Andy Jordan on this podcast episode as they dive into the ways that enterprises are addressing company goals while also optimizing costs.

There are many different solutions in the marketplace when it comes to consolidating business applications. Selecting the right solutions and applications that both meet IT standards and provide best value is a task that can seem impossible at times. 

Listen now to hear from our experts how to create a cost-optimized and connected application environment.

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A glance at a job listing board and a little hard work could lead you to a career, MVP status, speaking opportunities, and even winning a hackathon. Our guest today shares her story.

Topics

• 00:00 Welcome / Introduction
• 07:01 Career Beginning
• 09:05 Passions on the Platform
• 10:02 Growing Alongside the Platform
• 11:28 Knowledge23 Experience
• 15:38 Career Goals and Trajectory
• 17:41 ServiceNow MVP Program
• 19:02 Words of Advice
• 20:33 Outro

Links

• Slack Channel Profile
• LinkedIn

Check out the other ServiceNow podcasts.

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Transformation — it’s a word that’s tossed around in government leadership meetings all the time, but what does it really mean? Is it about process improvements, technology modernization, or workforce changes? All the above?
Join us as our government and industry experts define what transformation means for government and walk through examples of agencies that have achieved true transformation.
Specifically, you’ll learn: What transformation means in the context of individual roles.How to get funds for your own modernization priorities.How successful organizations have made big and small transformations at their agencies.

Speakers:
Jonathan Alboum, Federal CTO, ServiceNow
Susan Little, Director, Division of Records and Information Systems, Center for Medicare and Medicaid Services
Fredy Diaz, Deputy Chief Data Officer, U.S. Department of Agriculture
Glorimar Ripoll Balet, Director of Product, United States Digital Service, Executive Office of the President (Invited)

See video recording here: link to YouTube (https://youtu.be/G0BLIPmNW2Q)

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Join Doug Page and Andy Jordan on this podcast episode as they discuss how organizations are thinking of their priorities in order to minimize their costs.

The struggle for many companies in today's economy come down to disconnected cost management and enterprise planning strategies. With such a cautious outlook for the near future, being able to assist your customers spend more intelligently will prove to be a key differentiator.

Listen now to hear from our podcast guests on why planning in isolation is never a good idea, and be sure to join us next week for more on cost optimization. 

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