ServiceNow Podcasts

In this episode, we will discuss how the state of South Dakota used the ServiceNow platform to give an easy-access channel to citizens wanting to do business with, or consume services provided by the state.

Pat Snow is the Chief Technology Officer for the state of South Dakota. He has been delivering IT services to the executive branch of state government, K-12 in South Dakota, as well as higher education since 1997 in various capacities, including telecommunications, data centers, and endpoints.

The Customer Connection podcast helps you learn the implementation and adoption of the ServiceNow platform. This show is led by a Customer Experience Expert and Director of Customer Workflows, Jerry Campbell, and the Portfolio Managers, Gareth Millwood and Nick Derbawka.

Key highlights of the Episode:

03:32 Public sector digital transformation in South Dakota and expected outcomes.

09:52 Unrealized outcomes of value on implementation.

12:28 The single most important thing for potential customers.

To learn more about the implementation and adoption of the ServiceNow Platform, subscribe to the Customer Connection Podcast on Apple Podcasts or wherever you listen to podcasts. For feedback, please send us an email at [email protected].

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Her Marketing lecturer advised her not to get sucked into sales, and we're so glad she ignored him! A sales leadership career spanning eight countries has led Michelle Mitchelhill to the perfect blend of sales and marketing in the world of channels and alliances.

This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Michelle to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen.

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The ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features

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Our guest Aaron Fulkerson takes us on a tour of Tokyo and Impact! In this episode, listen to Aaron talk about the enhancements to Impact in the Now Platform Tokyo release.  

Find out more about ServiceNow Impact here.  

Got a question or comment about the Accelerate Podcast series? Email us at [email protected]  

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In this episode, we will interview Veterans of the United States army for the upcoming Veterans Day about what they do at ServiceNow and how transition programs help upskill veterans.

Herb Thompson is a retired Special Forces (Green Beret) leader and the only person in the US Army history to have earned the Green Beret and Drill Sergeant of the Year award. He has worked as a Program Manager for the Veteran Programs at ServiceNow since November 2021 and is the author of the best-selling and award-winning book, The Transition Mission.

Javier Chen is a US Navy Veteran who has worked with ServiceNow since August of 2018 and is currently the Senior Technical Recruiter and Staffing Representative.

The Customer Connection podcast helps you learn the implementation and adoption of the ServiceNow platform. This show is led by a Customer Experience Expert and Director of Customer Workflows, Jerry Campbell, and the Portfolio Managers, Gareth Millwood, Rozmin Parpia, and Nick Derbawka.

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NextGen graduate, Huma Saleem, speaks two languages: business and tech. She also loves learning new technology, breaking stereotypes and ALL four seasons of Aussie weather!

This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Huma to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen.

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In this episode, Portfolio Manager Mary Vanatta talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting. This episode covers:

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From the outside, you’d think digital transformation in technology companies would have higher success rates than other industries, but the data doesn’t support that. In this episode, John Spencer and George Humphrey, VP and Managing Director, TSIA, explore new TSIA research on why that is and how technology companies can unlock operational efficiency and enable new experiences in the era of XaaS.

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More than ever, manufacturers are are forced to increase productivity with what they have now - essentially do more with less. In this episode of Innovation Today, host Spencer Beemiller talks with Graeme Wright, Chief Digital Officer for Manufacturing & Utilities at Fujitsu to dive into operational technology. Graeme dives deep into what manufacturers can do today and beyond to increase effeciency with operational technology.

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In this episode of Innovation Today, host Spencer Beemiller talks with Sumeet Kaul, Senior Manager at Deloitte about all things disruption in the supply chain industry. Sumeet will share his inisghts into not only technology disruption but also what we face with inflation, the current workforce challenges as well as risk and efficiencies. 

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