ServiceNow Podcasts

ServiceNow Podcasts

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ServiceNow Podcasts episodes

  • What You Need To Know About The Next Experience with Brad Tilton

    It's 2022 and our UI/UX landscape continues to evolve and you've got questions like when to turn on our new UI or when it's best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this.

    Topics

    • 00:00 Welcome/Introduction
    • 02:39 Considerations before activating Next Experience
    • 07:04 Agent Workspace and Configurable Workspace
    • 10:41 Using UI Macros & UI Pages
    • 12:36 UI Builder product strategy
    • 14:41 When to use UI Builder vs Service Portal
    • 20:45 Next Experience roadmap
    • 25:04 Where to learn about Next Experience
    • 29:08 Brad's contact info
    • 30:10 Outro
    • Links

      • Now Learning
      • CreatorCon Lab
      • LinkedIn
      • Next Experience Community forum
      • Twitter
      • UI Builder Bytes
      • Check out the other ServiceNow podcasts.

        See omnystudio.com/listener for privacy information.

        33 min
      • An introduction to Impact

        Join us as Aaron Fulkerson, General Manager of ServiceNow Impact, talks about the product with a mission and capability to accelerate the value of your ServiceNow investment.

        See omnystudio.com/listener for privacy information.

        18 min
      • ServiceNow Federal Forum 2022 - Digital Transformation in the Modern Workplace

        To meet the requirements outlined in the President’s Management Agenda, government organizations must strive to strengthen and empower their workforce. But how do they get there? Hear from this panel of IT leaders from Department of State, Department of Defense Education Activity, and ICF, as they discuss how agencies can adopt hyper-automation technologies to transform the services and systems their employees rely on.

        See omnystudio.com/listener for privacy information.

        35 min
      • Episode 63: Digital Portfolio Management

        In this episode, product manager Caitlin Morse and development lead Justin Hardin talk about Digital Portfolio Management (DPM), a new way to manage your company’s apps and digital services. This episode covers:

        • Overview of DPM
        • Enterprise and personal portfolios
        • KPIs to monitor your apps and services
        • Getting started
        • Scaling up
        • Plans for the future
        • For more information, see:

          • Product documentation: Digital Portfolio Management
          • Video: Digital Portfolio Management overview
          • Digital Services Forum
          • Your feedback helps us serve you better – please leave us a comment!

            Subscribe to iTunes

            See omnystudio.com/listener for privacy information.

            33 min
          • Now Learning

            In this episode, we will discuss how Now Learning’s courses and certification programs can help you build your expertise and advance your career.

            Amanda Johnson, a member of the ServiceNow Training and Certification Organization and Master Technical Curriculum Developer, provides us with insights into every phase of certification and training.

            The Customer Connection podcast helps you learn the implementation and adoption of the ServiceNow platform. This show is led by a Customer Experience Expert and Director of Customer Workflows, Jerry Campbell, and the Portfolio Managers, Gareth Millwood and Nick Derbawka.

            Key highlights of the Episode:

            04:20 Importance of the training and certification

            08:14 How to structure and design your training

            10:31 What point is training effective for the customer

            To learn more about the implementation and adoption of the ServiceNow Platform, subscribe to the Customer Connection Podcast on Apple Podcasts or wherever you listen to podcasts. For feedback, send us an email at [email protected].

             

            See omnystudio.com/listener for privacy information.

            16 min
          • ServiceNow Federal Forum 2022 Keynote

            It’s time to transform the future of work. The ServiceNow Platform delivers interoperability across the enterprise, applies hyper-automation, and modernizes legacy systems to strengthen and empower the Federal workforce. Hear from Kevin Haverty, Chief Revenue Officer, ServiceNow as he kicks off ServiceNow Federal Forum 2022.

            See omnystudio.com/listener for privacy information.

            21 min
          • Making Financial Advisors Shine: The War For Talent

            Wealth and Asset Management firms are facing a shortage of key talent, making attracting and retaining the best and brightest people, a key management issue. Join John Almeida, Global Head of Wealth and Asset Management at ServiceNow, and Kerry Gross, Director of Research Intelligence at Arizent, as they share highlights from new research discussing how wealth and asset management firms can make their teams more attractive by digitally transforming operations to integrate front-to-back-office workflows and using state-of-the-art tools that eliminate manual processes and repetitive paperwork.

            See omnystudio.com/listener for privacy information.

            19 min
          • Career Conversation with Jace Benson - Side Projects

            One of the things that sets apart ordinary from extraordinary devs is the side projects they involve themselves with. Some may choose to learn a new language to satisfy a solve a personal interest, others may construct a server farm in their home to learn more about networking. Whatever the case, the outcome is almost always a direct benefit to their future career. Today's guest is going to share with us some of his personal projects and how they have affected him.

            Topics

            • 00:00 Welcome/Introduction
            • 04:23 Superhero power
            • 05:29 How Jace got started with ServiceNow
            • 07:44 news.jace.pro
            • 13:29 Jamstack
            • 15:33 News with Jace
            • 22:14 Lessons learned
            • 27:32 Words of advice
            • 29:30 Contact info
            • 30:19 Outro
            • Links

              • LinkedIn
              • Blog
              • Twitter
              • Check out the other ServiceNow podcasts.

                See omnystudio.com/listener for privacy information.

                32 min
              • Get certified on us!

                In this episode, your co-hosts chat with Will Giammona, Senior Director Certification and Recognition Programs at ServiceNow. Will joins us to tell you about starting your path to certification by signing up for the ServiceNow Fundamentals On-Demand Course, complimentary with the Certified System Administrator Exam Voucher until August 31st, 2022. Don’t miss out on this great opportunity to grow your ServiceNow skills and advance your career.

                See omnystudio.com/listener for privacy information.

                8 min

              About ServiceNow Podcasts

              From the publisher's feed

              ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

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