Richard Walsh engages with Esta Ryder to delve into the world of real estate coaching. They explore the skepticism surrounding coaches and highlight Esta's niche in real estate. The discussion covers the challenges of maintaining authenticity and achieving measurable results, emphasizing accountability and managing market expectations. They touch on building habits, closing deals, and the importance of relationship-building through client gifts. Esta shares insights on real estate sales systems, tackling loneliness, and extracting actionable insights. They also discuss mastering stress, problem-solving, and adapting coaching for diverse backgrounds. The episode concludes with real-life coaching examples and key takeaways.

(0:00) Introduction and skepticism about coaches

(1:01) Richard welcomes Esta Ryder

(1:25) Esta Ryder's background and real estate coaching niche

(2:51) Challenges and authenticity in coaching

(4:53) Experience and results in coaching

(7:26) Measurable results and accountability

(10:21) Market differences and expectation management

(13:57) Building habits and adjusting goals

(18:09) Closing deals and applying profitable value

(23:12) Relationship building and client gifts

(25:53) Real estate sales systems and knowledge application

(27:55) Tackling loneliness and extracting actionable insights

(30:17) Mastery and handling stress in real estate

(33:38) Problem-solving and client adaptation

(37:38) Coaching for diverse backgrounds

(40:34) Experienced coaching and time compression

(42:13) Real-life coaching examples and key takeaways

(43:08) Contact information and closing remarks

(44:08) Learning from podcasts and mastering business

(45:04) Sponsor: sharpenthespearcoaching.com

Richard Walsh and Priscilla El-Amin discuss the nuances of team development, particularly focusing on the distinction between coachable and teachable employees. Priscilla shares her insights on adapting to generational differences in the workforce, identifying suitable team personalities, and emphasizing the importance of character in hiring. The conversation delves into empathy and leadership, effective delegation, and building systems for business longevity. They explore new perspectives on employee loyalty, vetting candidate competencies, and OtterBox's hiring philosophy. The episode concludes with strategies for implementing cultural change and highlights the value of discovery calls for connecting with Priscilla.

(0:00) Coachable versus teachable: Understanding team development

(0:48) Sponsor: Sharpen the Spear Coaching

(1:15) Introduction to guest Priscilla El-Amin

(1:58) Priscilla El-Amin's background and team development importance

(4:23) Adapting to generational differences in the workforce

(6:15) Identifying the right team personalities and energies

(7:02) Coachable vs. teachable employees and character significance

(9:38) Assessing character attributes in hiring

(14:01) Empathy and leadership in team dynamics

(18:03) Delegation and cultivating leadership

(20:04) Building systems for business longevity

(24:24) New perspectives on employee loyalty and talent development

(27:12) Training and adapting to a generational workforce

(32:29) Vetting for candidate competencies

(35:00) OtterBox's hiring philosophy and workforce adaptation

(40:46) Effective leadership communication strategies

(44:09) Implementing cultural change in organizations

(49:30) Connecting with Priscilla El-Amin and the value of discovery calls

(51:59) Closing remarks on consulting integrity

(52:45) Episode wrap-up

Richard Walsh welcomes Scott Aaron, who shares his journey from college to the health industry, influenced by his father's advice. Scott discusses his success with LinkedIn and online consulting, emphasizing work-life balance and an entrepreneurial mindset. They explore adapting to industry changes and effective LinkedIn strategies, highlighting the importance of consistent effort and long-term thinking in business. The conversation touches on realistic marketing expectations and the value of experience. The episode concludes with insights on connecting with Scott Aaron, followed by closing remarks and a sponsor mention for Sharpen the Spear Coaching.

(0:00) Introduction and backstory of Scott Aaron

(0:35) Sponsor: Sharpen the Spear Coaching

(4:33) Scott's transition from college to the health industry

(6:19) Scott's father's advice and its impact

(7:28) Scott's success with LinkedIn and online consulting

(10:11) Work-life balance and entrepreneurial mindset

(15:10) Adapting to industry changes and LinkedIn strategies

(20:39) Consistent effort and long-term thinking in business

(25:21) Realistic marketing expectations and value of experience

(29:19) Connecting with Scott Aaron and final insights

(32:08) Closing remarks and sponsor mention

Richard Walsh is joined by Jake Chappell to explore the intersection of business education and practical application. Jake shares his journey from a traditional business background to film school, highlighting a generational shift in accessing information. They discuss information overload in education, emphasizing understanding customer needs and delivering simple outcomes. Richard shares an art commission story to illustrate effective sales. The episode covers expertise, aligning experts with vision, storytelling, relational sales, customer loyalty, humor, and productive habits. It concludes with insights on leadership, morning routines, and the benefits of reading aloud.

(0:00) Introduction of Jake Chappell

(0:22) Jake Chappell's background and transition to film school

(2:13) Richard Walsh on business school education and generational information access

(6:01) The challenge of information overload in business education

(9:01) Practical application of business principles and selling transformation

(16:11) Understanding customer needs and delivering outcomes with simplicity

(18:48) Richard Walsh's art commission story: presenting outcomes in sales

(21:10) Extraordinary outcomes and the hidden work behind success

(23:01) Customers paying for expertise, the value of staying in your lane

(26:24) Aligning experts with a vision and the power of storytelling

(29:24) Success in business: ambition, simple systems, and strategic vision

(34:46) Impact of strategic vision on employees and community

(42:06) Building relational sales, customer loyalty, and emotional connections

(46:02) Selling the experience and making clients the hero of their story

(57:10) The importance of humor, fun, and developing productive habits in business

(59:47) Strategies for creating effective systems and the importance of focus

(1:02:23) The value of finishing tasks, projects, and strong work ethic

(1:06:02) Generational differences in work ethic and the evolution of skills

(1:10:41) Surrounding yourself with problem solvers and the power of positive conversation

(1:12:16) Understanding your niche and aligning spending habits with goals

(1:16:02) Money, character, and the importance of a strong morning routine

(1:23:12) Finding purpose, influence, and responsibility in leadership

(1:28:14) The power of alignment, environment, and leveraging technology for growth

(1:34:29) Benefits of reading aloud and the impact of vocabulary on communication

(1:38:12) Effective praise and insights from Tommy Mello on communication

(1:40:20) Achieving

Richard Walsh engages with Jay Melone to explore the intricacies of customer retention and scaling a business beyond word-of-mouth. Jay shares his business background and insights from the Profit Ladder, addressing common challenges and myths in the coaching industry. The conversation covers strategies for working from home and solving problems iteratively, alongside crafting vision, mission, and customer journey plans. They delve into enhancing client experiences, understanding niche markets, and building top-down offers. The discussion highlights the importance of consistent value, overdelivering, and leveraging referrals, with a focus on innovation and digital strategies. Jay emphasizes research and quality in achieving mastery.

(0:00) Introduction and Jay Melone's thoughts on customer retention

(0:22) Sponsor: Sharpen The Spear Coaching

(1:26) Jay's business background and Profit Ladder

(2:52) Challenges and myths in the coaching industry

(4:23) Working from home and iterative problem-solving

(8:49) Vision, mission, and customer journey strategies

(14:32) Specific customer journey focus

(18:01) Scaling your business beyond word-of-mouth

(19:38) Listening and long-term thinking in client relationships

(23:40) Enhancing client experience and service evolution

(25:25) Understanding niche markets and building top-down offers

(29:42) Consistent value and high standards in client relationships

(32:09) Strategies for overdelivering and attracting clients

(35:26) Innovation and applying digital strategies

(40:14) Leveraging strong referrals and specialization

(43:22) The journey to mastery and contact information

(46:19) Importance of research, quality, and closing remarks

(47:08) Sponsor mention: Sharpen The Spear Coaching

Join Richard Walsh and Doug Thompson as they explore storytelling's transformative power in business. Doug shares his journey and the importance of storytelling skills to engage customers. They discuss crafting authentic stories, overcoming imposter syndrome, and bridging communication gaps. Doug highlights the value of improv skills, especially for children, and how storytelling boosts sales and authenticity. The episode covers building confidence through small successes, using technology for podcasting, and embracing change. Doug also shares insights on personal branding and actionable advice for entrepreneurs.

(0:00) Introduction to storytelling in business

(0:33) Sponsor: SharpenTheSpearCoaching.com

(1:00) Introducing guest Doug Thompson

(1:34) Doug's background and journey into storytelling

(2:40) Developing storytelling skills to engage customers

(7:32) Storytelling techniques and workshop structure

(10:17) Personalizing stories with personality and authenticity

(15:00) Overcoming imposter syndrome through self-reflection

(18:51) Tackling podcasting fears and improving public speaking

(21:19) Crafting concise and impactful stories

(25:27) The role of storytelling in sales and authenticity

(31:21) Enhancing sales with storytelling and discovery

(33:28) Addressing communication gaps due to lack of life experience

(36:12) Improv skills as a business asset

(38:03) Benefits of performance activities for children

(41:07) The 'how' in business and problem-solving mindset

(43:00) Building confidence with small successes and feedback

(47:12) Storytelling as a key business strategy

(52:06) Leveraging technology for self-improvement in podcasting

(56:14) Embracing change and discomfort for storytelling mastery

(59:08) Conclusion: The power of storytelling and self-improvement

(1:00:14) Final thoughts and overcoming the inner bully

(1:01:38) Connecting with Doug Thompson and epic storytelling course

(1:02:26) The importance of personal branding and closing remarks

(1:03:09) Actionable advice for entrepreneurs

Join Richard Walsh and Andrew Dixon as they explore entrepreneurship challenges, focusing on overcoming the fear of letting employees go. Andrew shares his journey from landscaping to pest control, highlighting lessons from selling a business and leadership struggles. They discuss the importance of clear agreements, the difference between growth and scaling, and personal connections in hiring. Discover strategies for systemizing operations, creating a strategic vision, and enhancing the interview process. The episode emphasizes integrity, building customer trust, and managing expectations while tackling staffing challenges. Andrew wraps up with his contact information.

(0:00) Overcoming the fear of letting someone go

(0:42) Sponsor: Sharpen the Spear Coaching

(1:09) Introduction and Andrew Dixon's entrepreneurial journey

(2:52) Transition from landscaping to pest control; selling a business

(5:21) Leadership struggles and rebuilding after a failed sale

(9:26) Lessons from business transitions and importance of clear agreements

(13:21) Growth vs. scaling and employee management challenges

(20:10) Personal connections in hiring and trusting the employee release process

(23:00) Entrepreneurial struggles and hiring strategies

(25:02) Systemizing operations and creating a strategic company vision

(27:21) Enhancing the interview process to build confidence

(29:14) Maintaining integrity and trust as a service business currency

(34:51) Building trust with customers and managing expectations

(41:14) Differentiating operations and sales protocols

(45:01) Valuing customer time and leadership in defining success

(47:08) Staffing challenges and Andrew Dixon's contact info

(49:42) Growth vs. scale insights

(49:55) Closing remarks

(50:13) Sponsor: Sharpen the Spear Coaching

Richard Walsh and guest Drew Donaldson explore the importance of presenting estimates in person and Drew's business philosophy. They discuss client acquisition, retention, and the risks of relying solely on referrals. The episode covers adding value, enhancing client experience, and handling complaints, illustrated by a roofing job story. They emphasize high-quality work, seeing from the customer's perspective, and building trust. Strategies for recurring revenue and client relationships, like free inspections and loyalty gestures, are shared. Drew offers insights on a client advocate's role and details on his free marketing coaching and Facebook ads workshop.

(0:00) Presenting estimates in person

(0:26) Sponsor: Sharpen The Spear Coaching

(0:53) Introducing guest Drew Donaldson

(1:25) Drew Donaldson's background and business philosophy

(2:44) The importance of client acquisition, retention, and the risks of relying solely on referrals

(7:14) Adding value and enhancing client experience

(15:54) Handling client complaints and the disastrous roofing job story

(22:02) High-quality work, mindset, and seeing business from the customer's perspective

(24:40) Building trust and relationships through customer service

(27:20) Creating recurring revenue and building lifetime profitable value

(32:19) Going above and beyond for clients with free inspections and loyalty gestures

(42:02) Building a professional image and the importance of quick communication

(45:18) Customer communication strategies and implementing a customer portal

(46:33) Role of a client advocate

(48:06) How to follow and contact Drew Donaldson

(48:52) Drew's free marketing coaching session and Facebook ads workshop

(50:34) Closing and sponsor mention

Richard Walsh and Dr. Kenneth J. Gembell explore the importance of role models and overcoming challenges. Ken shares insights from his journey, emphasizing continuous improvement and setting examples to escape mediocrity. They discuss his PhD journey, handling negativity, and aiming for high achievement. The conversation covers cultivating company culture, managing people, and hiring strategies, highlighting the importance of fostering employee growth and embracing hard work. Topics also include generational workforce challenges and impactful changes. The episode concludes with self-accountability, leadership development, and Ken's ventures, including Luck Unlimited Apparel.

(0:00) Introduction and role model significance

(0:18) Overcoming challenges and guest introduction

(0:35) Sponsor: SharpenTheSpearCoaching.com

(1:20) Ken Gimble's background and journey

(3:02) Continuous improvement and personal growth

(5:16) Setting examples to escape mediocrity

(7:01) Ken's PhD journey and self-improvement

(8:50) Handling negativity and aiming for high achievement

(11:42) Cultivating company culture and managing people

(15:01) Elevating employees and hiring strategies

(18:47) Fostering employee growth and system building

(24:17) Employee engagement in system development

(29:06) Developing character and embracing hard work

(34:17) Fearlessness, confidence, and parenting

(38:18) Generational workforce challenges and adapting to change

(39:39) Health changes and mental clarity

(40:39) Implementing small, impactful changes

(42:09) Self-accountability and leadership development

(43:27) Contacting Dr. Ken Gimble and ventures

(44:17) Luck Unlimited Apparel and upcoming projects

(45:40) Closing remarks

(45:57) Sponsor mention: Sharpen the Spear Coaching

Richard Walsh and Angela Dunn Cartledge explore the concept of "new level, new devil," focusing on how grief impacts business decisions and performance. They discuss various forms of grief, the interplay between regret and grief, and balancing personal responsibility with external factors. Angela shares personal experiences with business failure and the responsibility felt, highlighting micro traumas' cumulative effects. They delve into how childhood trauma influences adult behavior and business, emphasizing self-awareness as crucial for growth. The episode addresses emotional blocks, anxiety, and indecision in entrepreneurs, stressing the role of forgiveness and overcoming obstacles through awareness and willingness.

(0:00) Introduction to "new level, new devil" concept

(0:47) Sponsor: Sharpen the Spear Coaching

(1:14) Guest Introduction: Angela Dunn Cartledge

(2:47) Grief's Impact on Business Decisions and Performance

(6:06) Different Forms of Grief in Decision-Making

(7:04) Relationship Between Regret and Grief

(9:14) Balancing Personal Responsibility with External Factors in Grief

(11:46) Personal Experience with Business Failure and Responsibility

(13:14) Micro Traumas and Cumulative Effect on Business Owners

(17:48) Acknowledging and Processing Emotions in Business

(20:35) Personal Triggers and PTSD in Entrepreneurs

(22:19) Indicators of Grief Affecting Business Performance

(24:57) Childhood Trauma's Influence on Adult Behavior and Business

(27:08) Self-Awareness as Key to Business Growth

(28:57) Impact of Personal Relationships on Business Success

(30:24) Recognizing and Addressing Emotional Blocks in Business

(32:11) Overcoming Obstacles with Self-Awareness and Willingness

(34:13) Identifying Barriers to Decision-Making and Action

(35:16) Anxiety and Indecision in Business Owners

(38:06) Role of Forgiveness in Business Progress

(42:23) Effects of Accumulated Micro Traumas on Entrepreneurs

(44:21) Closing Remarks and Contact Information