In this episode, executive coaches Kylie Roberts and Mel Wombwell, co-hosts and founders of SHIFT unlimited, explore the significance of effective listening for modern day leadership. 

They argue that successful business leadership demands a greater focus on holistic and authentic connections through enhanced listening methods. Specifically highlighting the listening styles often used unconsciously and discuss how they can be pitfalls. 

They propose two techniques, 'Rapid Repeat' and the 'Hendricks Listening Model', to improve listening and ultimately, build stronger relationships. 

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00:00 Introduction to SHIFT unlimited and the New Normal

00:26 The Importance of Purposeful Leadership

01:16 Exploring the Art of Listening

02:00 The Critical Role of Listening in Leadership

03:44 Common Pitfalls in Listening

05:31 Different Types of Listening

06:49 Techniques to Improve Listening: Rapid Repeat and Hendricks Model

09:39 The Impact of Improved Listening on Relationships

12:17 Conclusion: The Power of Conscious Listening

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In this podcast episode, executive coaches Kylie Roberts and Mel Wombwell discuss the importance of sensory acuity in leadership and coaching. 

Sensory acuity, which involves using all five senses to gather information about the world and people around us, can help us be more observant and effectively understand and respond to others. The hosts explain six key aspects that can be observed through sensory acuity, including skin color, skin texture, breathing, lip size, pupil size, and total body behavior. 

They also discuss how sensory acuity can be practiced in various situations, emphasising its relevance in building strong rapport with others.

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00:00 Introduction to Shift Unlimited and the New Normal

00:26 The Need for a Shift in Leadership

00:40 Introduction to the Podcast Series

01:16 Exploring Sensory Acuity in Leadership

02:01 Understanding Sensory Acuity

02:47 The Importance of Sensory Acuity in Leadership

03:25 Origins and Evolution of Sensory Acuity Knowledge

04:02 Modern Understanding of Sensory Acuity

05:14 Six Aspects to Calibrate Sensory Acuity

08:48 Practical Application of Sensory Acuity

10:06 Experimenting with Sensory Acuity

11:17 Conclusion and Future Topics

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In this podcast, executive coaches Kylie Roberts and Mel Wombwell delve into the importance of understanding the conscious and unconscious mind for effective coaching and leadership.  

They emphasise how today's volatile world demands different, more meaningful definitions of success and the need for purpose-driven leaders. They explore the role of the conscious and unconscious mind in decision making, change and behavior and they delve deeply into their foundational concept, the 'Prime Directives of the Unconscious Mind', portraying it as a powerful tool that stores all memories, controls emotions and behavior, maintains instincts and generates habits amongst others.  

The podcast underlines how the unconscious mind responds to symbols, stories, metaphors, and pictures, and notes the importance of positive language as the unconscious mind does not process negatives and takes everything personally. 

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00:00 Introduction to SHIFT unlimited and the Podcast Series 

00:10 The New Normal and the Need for Change 

01:20 Exploring the Conscious and Unconscious Mind 

01:46 The Role of the Unconscious Mind in Decision Making 

04:30 Understanding the Prime Directives of the Unconscious Mind 

05:01 The Conscious and Unconscious Minds: A Deeper Dive 

07:15 The Power of the Unconscious Mind in Change and Learning 

08:27 The Unconscious Mind and Emotions 

09:45 The Unconscious Mind and Memory Organization 

10:27 The Unconscious Mind and Repressed Memories 

12:16 The Unconscious Mind and Body Control 

14:00 The Unconscious Mind and Moral Code 

18:37 The Unconscious Mind and Habit Formation 

23:20 The Unconscious Mind and Symbolic Interpretation 

25:43 The Unconscious Mind and Negative Processing 

27:38 Conclusion and Recap 

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In this podcast episode, executive coaches Kylie Roberts and Mel Wombwell of SHIFT unlimited take a deep dive into the presuppositions of Neuro-Linguistic Programming (NLP) and coaching.  

They discuss why they believe these can be powerful tools for modern leadership in a volatile, uncertain, complex, and ambiguous world.  

The hosts cover key beliefs such as everyone has a unique model of the world, the map is not the territory, all behaviour has a positive intention, and resistance is a sign of a lack of rapport.  

Listen now to learn how these principles are seen as empowering for leaders and coaches, allowing them to promote open-mindedness, curiosity, and empowerment in the people they interact with. 

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00:00 Introduction to SHIFT unlimited and the New Normal 

00:40 The SHIFT unlimited Podcast Series 

01:23 Exploring the Presuppositions of NLP and Coaching 

02:54 Understanding the Concept of 'Map of the World' 

03:52 Respecting Other People's Map of the World 

04:41 The Map is Not the Territory 

05:45 People are Not Their Behavior 

07:28 The Meaning of Behavior is Dependent Upon the Context 

08:22 All Behavior Has a Positive Intention 

09:48 The Most Important Information About a Person is Their Behavior 

10:43 Everyone is Doing the Best They Can with the Resources They Have 

12:10 There are No Unresourceful People, Only Unresourceful States 

14:05 Everyone Has All the Resources They Need Within Them 

15:33 The Person with the Most Behavioral Flexibility Has the Most Influence 

18:53 There's No Failure, Only Feedback 

19:19 Everyone is in Charge of Their Own Mind and Therefore Their Results 

20:16 The Meaning of Communication is the Response You Get 

21:35 Resistance is a Sign of a Lack of Rapport 

22:36 Conclusion: The Power of NLP and Coaching Presuppositions


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In this podcast episode, Kylie Roberts and Mel Wombwell of SHIFT  unlimited discuss the volatile and complex nature of the modern world and the necessity for a redefined interpretation of success.  

They delve deep into the foundations for Neuro-Linguistic Programming (NLP) and coaching, discussing how the human brain filters the world and shapes our perceptions and responses. The episode explores the five frames of NLP and coaching, which are cause and effect, results or reasons, perception is projection, responsibility for results, and mind-body connection.  

Tune into this podcast episode to understand and incorporate these frameworks to enable you to create stronger connections with others, improve relationships and impactful leadership. 

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00:00 Introduction to SHIFT unlimited and the Podcast 

00:10 The New Normal and the Need for Change 

00:40 Introduction to the Podcast Series 

01:23 Deep Dive into NLP and Coaching Communications Model 

01:40 Understanding Perception and Experience 

03:23 The Importance of Treating People as They Want to be Treated 

03:49 The Power of Perception and Interpretation 

05:26 Exploring the Frames of NLP and Coaching 

06:04 The Power of Cause and Effect 

08:16 Results or Reasons: The Choice is Yours 

09:24 Perception is Projection: Understanding the Self-Fulfilling Prophecy 

10:29 Taking Responsibility for Your Results 

13:39 The Mind-Body Connection: The Key to Holistic Coaching 

15:56 Conclusion: The Power of NLP Frames in Coaching and Leadership

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In this episode, executive coaches Kylie Roberts and Mel Wombwell of SHIFT unlimited explore the concepts of coaching and mentoring, discussing how they differ from each other.  

They define coaching as being question driven and more transformative, focusing on unlocking potential through personal introspection. Mentoring, on the other hand, is portrayed as a wisdom-sharing endeavor, typically guided by more experienced individuals.  

The duo also introduce Neuro-Linguistic Programming (NLP) as an essential toolkit in coaching and mentoring, focusing on its role in assisting understanding of language patterns and behaviours.  

Tune in to this weeks episode to hear Kylie and Mel discuss how NLP can enhance relationships, communication and personal understanding, thereby empowering individuals and businesses. 

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00:00 Introduction to SHIFT unlimited and the New Normal 

00:26 The Shift in Leadership and Business 

01:16 Exploring the Concept of Coaching 

03:24 The Impact of Coaching on Personal Lives 

03:50 Understanding the Difference between Coaching and Mentoring 

04:58 Introduction to Neuro Linguistic Programming (NLP) 

08:12 The Origins and Attitudes of NLP 

10:33 How NLP Supports Coaching 

13:40 Conclusion: The Power of Coaching, Mentoring, and NLP

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In this podcast, executive coaches, Kylie Roberts and Mel Wombwell discuss the volatile, uncertain, complex, and ambiguous (VUCA) world we live in and how leadership needs to adapt to this new normal.  

They highlight six disruptors affecting the world and organisations including competition, transparency, globalisation, uncertainty, complexity, and speed.  

 The pair also explains how coaching and neuro linguistic programming (NLP) are key to fostering modern, progressive leadership.  

Tune into this week's episode to understand how the world is changing rapidly and leaders like us need to adapt, using practices such as coaching and NLP. 

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00:00 Introduction to SHIFT unlimited

00:10 Understanding the VUCA World 

00:26 Redefining Success in Business 

01:16 Exploring the Modern World and Leadership 

01:36 Understanding VUCA and its Impact 

02:13 Identifying the Big Disruptors 

07:40 The Shift from Traditional to Modern Leadership 

12:25 The Role of Coaching and Mentoring in Modern Leadership 

16:19 Introduction to Neuro Linguistic Programming (NLP) 

18:58 Summary and Conclusion

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