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In this pilot episode of the TDD podcast, I sat down with Jeremy Bird, EVP of Driver Experience at Lyft. We chatted about his role and responsibilities, including his focus on autonomous vehicles (AV) and their integration into Lyft’s services.

Jeremy talked about the importance of being real with drivers about what AVs mean for them, highlighting the potential for a hybrid future where both AVs and human-driven cars coexist. He also shared some news about Lyft’s upcoming partnership with May Mobility to roll out AVs on the platform, and stresses the need for economic mobility and support for drivers. We got into topics like driver earnings, transparency, a new rewards program, and ways Lyft is helping drivers to advance or transition in their careers. Even with all the changes AVs might bring, Jeremy made it clear that the goal is to grow the overall market, and make things better for both drivers and riders.

Chapters

00:36 - Intros

2:13 - What is Lyft’s main focus right now?

5:00 - Should drivers be worried about AVs?

7:07 - What has the growth in San Francisco been like?

10:04 - How will Lyft assist drivers with the rise of AVs?

13:15 - How would the ride options be for human drivers/riders in the future?

17:40 - Are human drivers in competition with AVs?

25:06 - Will drivers earn less money because of AVs?

29:29 - Will driving for Lyft get better or worse in the future?

31:20 - What drives Lyft’s success?

34:53 - How does Lyft compare with Uber?

38:48 - Where to learn more about Lyft and what they’re up to.

- Harry

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