The Panel

Should we be outsourcing customer support to AI chatbots?

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Justin is wondering whether AI customer support is worth it. Brian is navigating the emotional rollercoaster of YouTube. He's wondering whether he should pursue sponsorships as a revenue stream. Brian introduces Agent OS, a new development tool designed to streamline coding processes when working with AI tooling (which got a big reaction during the live stream).


Timestamps:

  • (00:33) - Justin's experiment with AI support chat bots
  • (15:20) - Do you want AI writing your responses?
  • (19:06) - Trying to figure out why Brian's latest video didn't work as well
  • (26:35) - How important is it to keep publishing every week?
  • (30:56) - Thinking sponsorship vs products
  • (45:36) - The value of community
  • (56:23) - What is Agent OS?
  • (01:05:00) - Should Agent OS be free?

    • YOU ARE THE PANEL – send us your thoughts 🗣️
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  • 🦋 Reply on Bluesky

    • Links mentioned in this episode

    • Bento
    • Transistor’s new customer service page
    • Agent OS
    • Agent OS on GitHub
    • Brian’s YouTube
    • Colin and Samir interview by Jay Clouse
    • Colin and Samir
    • Jay Clouse’s revenue breakdown
    • Wes Bos
    • Syntax.fm
    ...more
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    The PanelBy Justin Jackson & Brian Casel
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