SME Servo

An interview with Deb Trebilcock, Lead Canary at Coalmine Canary, a small graphic design agency specialising in the creation and refinement of technical information communication tools (Powerpoint decks, graphs, infographics, editable PDF forms), as well as graphic design services for signage, print advertising (including specialty print finishes) and online communications. In this conversation, Deb talks about bringing an organisation's values to life through design, the persisting role of print creative and not being afraid of blank space on a page.

An interview with Deb Trebilcock, Lead Canary at Coalmine Canary, a small graphic design agency specialising in the creation and refinement of technical information communication tools (Powerpoint decks, graphs, infographics, editable PDF forms), as well as graphic design services for signage, print advertising (including specialty print finishes) and online communications. In this conversation, Deb talks about bringing an organisation's values to life through design, the persisting role of print creative and not being afraid of blank space on a page.

An interview with Alex Thomas of Alex Thomas Pty Ltd. A Workplace Health and Safety specialist dedicated to co-creating lasting safety outcomes in client businesses. Alex serves clients through workshop facilitation, organisational reviews, research co-investigation, program & system development and strategic planning support. Formally endorsed by the Executive Director of Safework SA, Alex is committed to re-calibrating the value proposition of work health and safety, from ‘box-ticking’ to empowering people, reducing risk and ultimately preventing people from getting hurt. In this interview, Alex discusses practical and effective approaches to improving work safety cultures, starting with "have a conversation".

An interview with Alex Thomas of Alex Thomas Pty Ltd. A Workplace Health and Safety specialist dedicated to co-creating lasting safety outcomes in client businesses. Alex serves clients through workshop facilitation, organisational reviews, research co-investigation, program & system development and strategic planning support. Formally endorsed by the Executive Director of Safework SA, Alex is committed to re-calibrating the value proposition of work health and safety, from ‘box-ticking’ to empowering people, reducing risk and ultimately preventing people from getting hurt. In this interview, Alex discusses practical and effective approaches to improving work safety cultures, starting with "have a conversation".

An interview with Randal Brooks, Managing Director of Results Business Management. A Chartered Accountant with over 30 years experience managing & developing businesses in a diverse array of industries, Randal specialises in identifying and implementing organisational productivity improvements, undertaking commercial feasibilitiy studies on new businesses or revenue streams, and helping business leaders make clear, well-informed and financially diligent strategic decisions. In this interview, Randal talks about the importance of the "how" over the "what", the integrated business of 2019 and the value of cross departmental communication.

An interview with Randal Brooks, Managing Director of Results Business Management. A Chartered Accountant with over 30 years experience managing & developing businesses in a diverse array of industries, Randal specialises in identifying and implementing organisational productivity improvements, undertaking commercial feasibilitiy studies on new businesses or revenue streams, and helping business leaders make clear, well-informed and financially diligent strategic decisions. In this interview, Randal talks about the importance of the "how" over the "what", the integrated business of 2019 and the value of cross departmental communication.

An interview with Mel Blondell, Managing Director of Red Seed Productivity Strategists, a consultancy that helps businesses develop people and process strategies to improve productivity and gain competitive advantage. Mel is an experienced executive HR specialist, with leadership experience in the construction, mining, accounting, telecommunications, not-for-profit and public sectors. In this interview, Mel touches on the importance of what leaders do & don't communicate to their teams, the role of measuring performance & delivering feedback, and how the annual performance review is being (and needs to be) replaced with a better alternative.

An interview with Mel Blondell, Managing Director of Red Seed Productivity Strategists, a consultancy that helps businesses develop people and process strategies to improve productivity and gain competitive advantage. Mel is an experienced executive HR specialist, with leadership experience in the construction, mining, accounting, telecommunications, not-for-profit and public sectors. In this interview, Mel touches on the importance of what leaders do & don't communicate to their teams, the role of measuring performance & delivering feedback, and how the annual performance review is being (and needs to be) replaced with a better alternative.

An interview with Kerry Kingham of KTSB Consulting. Kerry's business helps SMEs improve the effectiveness of their sales teams & activities, successfully navigate change, and build & nurture healthy organisational cultures. Kerry has 30-year background in sales, communication and change management, building sales teams and processes from the ground up. Kerry’s passion and services are focused on developing positive performance and exceptional customer experiences through people and processes. In this interview, Kerry talks about nurturing effective and vital sales behaviours in "non-sales" teams, the need to understand customer needs and tailoring engagement strategies to employee motivations.

An interview with Owen Williams, Director of Exceed 100, a Brisbane-based consultancy that helps organisations bridge the gap between strategy and implementation. Owen has a 25-year background in commercial, technical and leadership roles in the Australian agribusiness industry, and specialises in sales strategy, urturing effective and vital sales behaviours in "non-sales" teams, the need to understand customer needs and tailoring engagement strategies to employee motivations.