On this inspiring episode, we delve into the world of orthodontics with Dr. Amanda Gallagher, a trailblazing orthodontist in Baltimore, Maryland. Discover her incredible journey from her early aspirations in medicine to becoming a leader in her field, known for her unique practice that blends aesthetics, orthodontics, and exceptional patient care. 

Join us as Dr. Gallagher shares her insights on the importance of balancing routine practices with constant innovation to enhance patient experiences. Learn about her deliberate approach to practice management, her marketing strategies, and her philosophy on leadership and team collaboration. 

Dr. Gallagher also opens up about her personal growth, the challenges she faced, and how she maintains a competitive edge by embracing discomfort and seeking continuous improvement. This episode is packed with valuable lessons for anyone looking to excel in the field of orthodontics or any other profession. 

Don't miss this opportunity to learn from one of the best in the industry. Tune in now! 

Smile Doctors partnership opportunities: https://smiledoctorspartners.com/ 

Amanda Gallagher Orthodontics: https://www.agortho.com/

Find, Follow, and Message Amanda Gallagher on Instagram: https://www.instagram.com/agortho/

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In 2018, Prairie View Orthodontics hit a plateau. Despite a thriving practice with a decades-long legacy in the community, they struggled to reach the next level of growth. When Dr. John Lippincott decided to affiliate with Smile Doctors, it seemed like the perfect solution — but the journey was anything but smooth. 

On this episode of Smile Doctors Off Mute, Dr. Lippincott reflects on the tough decisions, early challenges, and moments of doubt that came with transitioning from an independent practice to partnering with an OSO.  

Like many practice owners, he grappled with the unknown: Would Prairie View Orthodontics lose its identity? Would affiliating with an OSO damage the relationships with patients and reputation within the community that took years to build? Would they be forced into a one-size-fits-all model that clashed with their values?

But alongside these common concerns came unexpected growing pains, too. In the end, Dr. Lippincott’s experience didn’t just transform his own practice; it helped reshape how Smile Doctors approaches partnerships today. 

His journey shows why it’s important to stay true to your core values while embracing change, and that with the right partnership, it’s possible to scale without losing what makes a practice special. 

Join Dr. Scott Law and Dr. Lippincott for a no-holds-barred conversation about how Prairie View Orthdontics overcame setbacks and achieved 5x annual production growth — without sacrificing patient care or losing the personal touch that built their practice. 

Smile Doctors partnership opportunities: https://smiledoctorspartners.com/ 

Prairie View Orthodontics: https://prairieviewortho.com/

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Tune in for an inspirational episode in which special guest Dr. Shad Hanis explores the vital role of cultivating personal and professional relationships within your local dental community.  Learn his secrets to handling what can be a highly competitive area for orthodontic practices and discover how he prioritizes personal connections over commercial transactions.

This episode uncovers the significance of patient referral trends, building meaningful relationships with colleagues in the industry, and implementing novel strategies for a flourishing orthodontic practice. Hear from a seasoned professional on improving productivity and maximizing patient referrals by adapting to changes and stepping outside of your comfort zone.

Dr. Hanis will share lessons he’s learned from generating $3.5 million worth of annual dental referrals, emphasizing holistic strategies in a team-focused environment. Gain knowledge on how every interaction could potentially turn employees, patients, and visitors into brand ambassadors, hence driving constant referrals.

Dr. Hanis expounds on his simple yet effective techniques of cultivating relationships through lunch outings, tracking referrals, acknowledging birthdays, and more. He also reveals how simple gestures like sending "thank you" messages can help keep dental relationships strong.

In conclusion, this episode teaches the importance of genuine friendships within your local community — focusing not only on expanding your practice but also on fundamentally developing strong and lasting relationships.

Smile Doctors partnership opportunities: https://smiledoctorspartners.com/ 

Hanis & Proft Orthodontics: https://everysmilecounts.com/

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One of the most exciting times in the life of an orthodontist is graduating and finding your next opportunity. Will you start your career with a private practice, a big partnership, or potentially an OSO? For many residents, there's no one-size-fits-all approach. Each journey is unique — shaped by long-term and short-term goals.

In this episode, we hear from Dr. Matt Roche, who joins us with a unique background, having transitioned from a career in customer service to the world of orthodontics. He shares his inspiring journey and how he landed in the best field in the world, where he gets to love patients, serve them, and watch them grow.

Dr. Roche joined Smile Doctors in 2022 in Columbus, Georgia, bringing his unique leadership skills to a team with years of experience. He discusses how he decided to come in, bring a culture of his own, and grow the location alongside his team and patients.

We delve into Dr. Roche's initial career in customer service, where he learned invaluable skills in conflict resolution and handling difficult conversations. These experiences shaped his approach to orthodontics, allowing him to excel in patient care and team leadership.

Dr. Roche also shares his advice for new associates, emphasizing the importance of owning your role, caring for patients, and avoiding the trap of just punching in and out. He highlights the significance of finding your "why" and being prepared for the challenges and growth that come with the first year of practice.

Join us as we welcome Dr. Matt Roche to the Smile Doctors Off-Mute podcast and learn from his journey.

https://smiledoctorspartners.com/ 

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Dr. Josh Adcox joins Smile Doctors Off Mute to share the influential experiences and turning points along the way that shaped his unconventional career from aspiring snowboarder in Taylor, Arizona, to Clinical Director of Remote Care for Smile Doctors Orthodontics.  

Discover how a chance encounter in undergrad led to a trade between snowboard lessons and “free” braces, sparking Dr. Adcox's interest in and passion for dental care. Whether you’re a resident or a seasoned orthodontist, you’ll walk away from this episode with actionable approaches toward growth and leadership inspired by Dr. Adcox’s own experiences in biomimetic dentistry, partnering with DSOs and OSOs, and even owning his own practice. 

Dr. Adcox is a staunch advocate of doing more with less and always putting people first. He discusses how embracing advances in technology can not only improve a practice’s efficiency, production, and profits, but elevate the team culture and patient experience, as well. 

Finally, Dr. Adcox advises residents and new graduates to consider their long-term professional and financial goals, identify and dig into their areas of specialty, and seek mentorship within the career path they choose. 

https://smiledoctorspartners.com/ 

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Growing an orthodontic practice and launching a new location is an exhilarating endeavor. Whether you’re starting your first practice or your tenth, making it a success is vital for both the patients you care for and the rockstar team who supports you.   

In this episode, we sit down with Dr. Ben Fishbein, a board-certified orthodontist, Northwest Florida’s only Invisalign Diamond Plus provider, and the official smile provider for the Pensacola Blue Wahoos. But that’s not all — Dr. Fishbein is perhaps most well-known for his practice's tremendous growth.  

From a single location generating $800,000 in production to overseeing 9 locations, 7 doctors, and $25 million in annual production, Fishbein Orthodontics is an inspiring example of how clinical expertise and entrepreneurial vision can combine to create opportunities for exceptional impact.   

Dr. Law and Dr. Fishbein delve into the challenges and triumphs of opening new practices, including his latest venture in partnership with Smile Doctors. As the Clinical Director of De Novos within Smile Doctors, Ben provides invaluable guidance to new practices starting this year and next, helping them navigate the path to success. He discusses the importance of delegation, how to hone your leadership skills, and the value of a strong community presence.  

This episode is a must-listen if you’re growth-minded or interested in a compelling success story. Join us as we explore Ben’s journey, the lessons he’s learned along the way, and how you can apply these insights to become a better orthodontist and business leader. 

Smile Doctors Partnership Opportunities: https://smiledoctorspartners.com/ 

Fishbein Orthodontics: https://fishortho.com/

Fishbein Fundamentals: https://fishbeinfundamentals.com/

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In this episode, Dr. Scott Law welcomes Dr. Ryan Hurley and Dr. Tonya Volk (along with their well-behaved canine, Trecker), a groundbreaking orthodontist couple who have revolutionized their practice since 2010. Their journey began when they first met during their orthodontic residency in Chicago, then moved on to merge two orthodontic practices in the city's northwestern suburbs. They candidly discuss the challenges, invaluable lessons, and significant growth they experienced in their private practice.

The duo provides an intimate look at the turning point of their growth strategy when they began utilizing consultants and adopting a mindset wired for change and evolution. They also divulge how team empowerment and an innovative ethos accelerated their private practice's continuous improvement. 

Their alliance with Smile Doctors brought about even more significant opportunities for teamwork, empowerment, financial growth, and effective time management. Dr. Hurley and Dr. Volk detail how this critical move prepared their team members to venture into new leadership roles within the organization and greatly benefited their patients, their team, and the communities they serve. 

As the episode progresses, they recollect their initial skepticism toward joining an Orthodontic Support Organization (OSO). Yet, they express how witnessing the positive transformations in their close friends' practices who joined Smile Doctors proved that it was an advantageous decision. In hindsight, they insist that affiliation was indeed the correct course of action for their own exponential growth. 

Together with Dr. Law, they reminisce about nurturing their practice in its early stages to managing their outstanding growth in later years. They share poignant insights about building their family, channeling their energy into the practice, and the importance of constant growth and learning for improvement. 

Ultimately, they close with heartfelt advice for orthodontists considering affiliation with an OSO, noting the value of continued learning, shared insights, and maintaining a zeal for practice engagement for eventual success. They emphasize the necessity to fully comprehend the entire affiliation picture before making the significant leap.

https://smiledoctorspartners.com/ 

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In this episode of the Smile Doctors Off-Mute Podcast, we dive deep into the realm of dental support organizations (DSOs) and orthodontic support organizations (OSOs). Our special guest, Dr. Zach Casagrande of Northern Virginia Orthodontics, shares his journey of affiliating with the OSO Smile Doctors. He provides valuable advice to independent practitioners considering affiliation and guidance in navigating the process.  

The episode also charts Dr. Casagrande’s professional journey, his various business decisions and their resultant growth, and the role of OSO affiliation in his career progression. The discussion further sheds light on the significant role of collaboration, innovation, and continuous learning in personal and professional growth within an OSO framework. 

A significant part of the conversation delves into doctor autonomy and collaborative efforts within an OSO, shedding light on how administrative duties can be managed by industry professionals, allowing practitioners to focus more on patient care. The episode highlights the impact of affiliation on growth dynamics and revenue generation. 

The episode concludes by exploring the innovations in orthodontic treatment, patient-centric care, and modern marketing strategies effectively implemented at Smile Doctors. The insights and experiences shared in this episode provide a comprehensive understanding of the potential benefits and challenges of DSO or OSO affiliations, making it a must-listen for practitioners willing to explore this path. 

https://smiledoctorspartners.com/

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In this episode, we delve into the inception story of Smile Doctors, the value we place on patient-centric care, and our mantra of putting "people first, teeth second". This podcast aims to provide valuable insights into the world of orthodontics, discussing a range of topics that are both clinical and business-related, drawing relevance to the current industry conditions. 

Dr. Law takes us back to his time in dental school and the initial days of practicing general dentistry. He talks about the challenges faced during the 2009 economic downturn and how these experiences shaped the creation of Smile Doctors. Starting with one location, Smile Doctors has grown to an impressive 450+ locations with more than 330 partner doctors, and this episode details the journey of that remarkable expansion. 

As we reflect on the lessons learned along the way, this podcast also serves to share the innovative ideas and practices that have contributed to our success. We emphasize the importance of effective implementation, leadership, and the continuous strive for improvement, all while keeping our patients at the forefront. “Embrace that every day is an opportunity to get a little bit better, all while putting others first,” reminds Dr. Law. 

Dr. Law also addresses the misunderstood notion surrounding OSOs (Orthodontic Service Organizations) in the industry. As the country's largest OSO, Smile Doctors follows the mantra of patient-first service just as any private practitioner would do, highlighting the commonalities rather than the differences between the two.

We conclude by previewing our next episode with Dr. Zach Casagrande, North America's leading Invisalign® provider and Clinical Director of Aligners at Smile Doctors. We’re excited to share more enlightening stories, insights, and wisdom from industry giants along the way. This podcast is truly about more than just Smile Doctors — it's about imparting knowledge, busting myths, and helping everyone in the industry get better. Stay tuned!

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