Social Geek

The IFA Women's Franchise Committe presents:

Her Success: Stories of Female Franchise Leaders

In this episode, we interview Saunda Kitchen, CFE. She began her career in franchising at the age of 16. Over the course of the next 20 years, she built and sold three other franchised businesses and is currently The Franchisee and President of Mr. Rooter Plumbing of Sonoma County. Over the course of her tenure with The Dwyer Group, Saunda’s franchises have earned Top Gun Status, Franchisee of the Year, The Don Dwyer Award of Excellence, Excellence in Mentorship, Excellence in Leadership, and Sales Leader of the Year for 10 years in a row. In 2008 she was honored to receive Woman of the Year for Mr. Rooter Corporation as well as North Bay Business Journal, 40 under 40 award winner. In 2010 Saunda was awarded the Crystal Compass for extraordinary leadership in franchising. She served on the IFA's Board of Directors for 8 years. The award she covets most is the North Bay Business Journal’s Best Places to Work as voted by her team members the last 10 years in a row. Saunda recently founded a new FSR concept tasting lounge called Barrels, Brews & Bites. Saunda is interviewed here by Michelle Rowan, CFE, President of Franchise Business Review and WFC Committee Chair.

The Franchise News Podcast for Wednesday, June 10, 2020.

In the news this week:

FranConnect, Keith Gerson

Teriyaki Madness, Michael Haith 

Realty ONE Group

Modern Market, Anthony Pigliacampo

The Hummus & Pita Co, Dave Pesso

TrueBlue Total House Care, Sean Fitzgerald

Tasty Restaurant Group, Neil Thomson

Maggiano's, Steve Provost

Restoration 1, Sherry Rose

Global Franchise Group, Sam Patterson

Blaze Pizza, Marie Zhang, Ed Yancey

Red Lion, Gary A. Kohn

Office Evolution, Andrea Pirrotti-Dranchak

Wahlburgers, John Fuller

Home Helpers, Kimberly Demaree

Dickey's Barbecue Pit, Laura Rea Dickey

Franchise Update Media

Networld Media

MFV Expositions

Franchise Springboard

International Franchise Association

Thanks to Social Joey and Benetrends Financial!

The #comebackofalifetime continues with Tom Pabin, the CEO and Founder of Class101.

“If you’re not willing to learn, nobody can help you. If you’re determined to learn, nobody can stop you.” This applies to both Class 101’s students as well as franchisees and small business owners!

Every meeting comes down to A.C.T. -- Affirm, Challenge, and Teach the students to inspire greatness.  

Thanks to Social Joey, Photofy, and AnswerConnect.

The #comebackofalifetime continues and today’s Franchise Spotlight is on Jayson Pearl, President of ServiceScore. 

Voice calls to businesses have skyrocketed during the pandemic and Jayson shares advice on how franchises and small businesses can use this increased value in phone conversations to grow their business including:

·      Providing a great customer experience over the phone 

·      Increasing conversions over the phone 

·      Getting your team great at asking more questions and learning WHY the customers need help

Thanks to Social Joey, The International Franchise Online Expo, and Benetrends.

The Franchise News Podcast for Wednesday, May 27, 2020.

In the news this week:

Taco Bell, Kelly McCulloch

IHG Hotels & Resorts, Keith Barr

Cleveland Clinic

Ecolab

Diversey

Jeremiah's Italian Ice, Jeremy Litwack

Restoration 1, Gary Findley

MOOYAH Burgers, Natalie Andeson Liu

No Kind Hungry

Yogurtland

Sandler, Dave Hiatt

Franchise Business Review

Entrepreneur Magazine

FranServe

Dunkin' Brands, Ryan Schaffer

The NOW Massage, Don Michael

Naf Naf, Greg Willman, Gary Beisler

Krystal Restaurants, Thomas Stager

International Franchise Association

VetFran

ServiceScore

Jayson Pearl

Social Joey

How is your brand pivoting during and after the pandemic? 

Andrea Stone is the Managing Director of BrandJuice. Andrea shares some key findings from their new Ignition Trend Report and discusses some emerging opportunities out there for brands.

Thanks to Social Joey and Photofy

The #comebackofalifetime continues…

The #comebackofalifetime continues! 

On today’s Franchise Spotlight, Sheila Fischer, Vice President at MFV Expositions gives us a preview of next week’s International Franchise ONLINE Expo.

You can attend the online event by registering at onlinefranchiseexpo.com

Connect with Sheila with any questions at 201-881-1656 or [email protected]

Thanks to Social Joey, The International Franchise Online Expo, and Better.  

The Franchise News Podcast for Wednesday, May 20, 2020.

In the news this week:

SERVPRO, Mike Stahl

Schlotzsky's, Tory Bartlett

Massage Envy

American Red Cross

Jersey Mike's Subs, Peter Cancro

Best Life Brands, JJ Sorrenti

Edible

Code Ninjas, David Graham

Koala Insulation, Scott Marr

National Restaurant Assocation, Tom Bené

Batteries Plus, Joe Malmuth

MayweatherBoxing + Fitness, Nick Abrahams

Christine DiBugnara, Gabby Levine

Franchise Update Media

MFV Expositions

Sheila Fischer

Social Joey

James Schwartz is the Vice President of Marketing and Media Strategies at RE/MAX. James shares advice for what he describes as our current “Transition from Anxiety to Adjustment,” including:  

*Driving awareness to the brand with consumers

*Partnering with franchisees to attract agents

*Supporting agents to serve their local markets

Thanks to Social Joey, Benetrends, and Photofy

Is 2020 a good time to start a business? 

It’s Franchise Friday with Eric Schechterman, Chief Development Officer at Benetrends Financial.

Eric speaks very candidly about what it takes to start a business in the remainder of 2020. For those ready to roll, there are amazing opportunities to be had with customers, real estate deals, talent acquisition, and financing! 

If you need some advice on funding for starting a business, please reach out to Eric at 267-638-9275.

Thanks to Social Joey, Photofy, and MFV Expos.