One of the fastest ways to lose clients and ruin your reputation is to over promise and under deliver.

I can’t tell you how many times I have heard a business owner tell me that they wished they could read their customers' minds to find out exactly what they wanted so that they could provide them with the perfect experience. Guess what, you don’t need to be psychic to find out what they want…just ask them.

Every successful company needs a “Why” person and a “How” person. Now, what does this mean? Let's Discuss

One of the worst things we can do is trick ourselves into thinking that we can do something ourselves so why would I pay someone else or purchase something that would automate the process.

Every business owner would love to charge more for their services but sometimes you can sacrifice long-term loyalty for a short-term profit.

Too many times in marketing we focus on the details of what we do vs why we do it. Normally customers don’t really care what we are doing, they are just interested in why we do it and how it benefits them.

We have talked to thousands of business owners in the past two months and one issue that keeps coming up is how to hire good employees. Today, we are going to give you a couple of tips to attract new employees and to make sure you keep the great ones you already have.

One of the worst things you can do is delay taking action on the things that will improve your business.

Facebook is down and instagram is down. Is your business dependent on Facebook and Instagram? Well what happens when Facebook is down and Instagram is down. You can't depend of just social media to communicate and market to your customers and potential customers. Communication with your customers is critical for any business, so you need to make sure that you have multiple ways to reach your customers and make sure you do it in the way that they prefer.

Today we are going to talk about your website and determine what its purpose is and does it actually fulfill its purpose.