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Join host Chris Lissaman for this episode of Sparks as he sits down with Milly Gladstone and George Dickinson to tackle the messy, often misunderstood world of feedback. They kick things off by sharing the best feedback they've ever received and what it taught them, then dig into what feedback actually is and why it matters so much. Along the way, they unpack the benefits (and challenges) of giving and receiving feedback, how to handle and give constructive feedback so that it doesn't just feel like criticism, and the common mistakes people make when delivering it.
Chris, Milly, and George break down why feedback conversations can be daunting and give tips on how to feel more comfortable giving feedback with plenty of real talk and insights. They even explore how feedback can become a conversation (not a one-off event), and how organisations can build better feedback cultures. Whether you're looking to step up your feedback game or just figure out how to ask for it, this episode has got you covered!
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// Brought to you by Interactive Workshops x Cegos
https://interactiveworkshops.com/podcast/
// See what we do best
www.interactiveworkshops.com
// Want to spark something with us?
// Connect with us on LinkedIn
Host:
Chris Lissaman: https://www.linkedin.com/in/chrislissaman/
Guests:
Milly Gladstone: https://www.linkedin.com/in/milly-gladstone/
George Dickinson: https://www.linkedin.com/in/george-dickinson-7a513596/
00:00 Best feedback I ever received
00:54 Welcome to the show
01:39 What is feedback?
05:54 Best feedback George ever received
07:52 Best feedback Milly ever received
09:14 Benefits of feedback
10:50 What about negative feedback?
13:12 Bad ways to deliver feedback
18:19 Chris gets some feedback
19:51 Why do we struggle to give feedback?
23:26 Feedback is a conversation
25:30 Giving feedback on the feedback?
31:02 Asking for feedback
33:54 How are we helping organisations with their feedback culture?
Join host Chris Lissaman in this episode of Sparks, where we delve into the dynamics of performance and motivation with two exceptional guests: Lisandra Radu and Blair Wagner. From exploring Lisandra's career journey as senior L&D coordinator, to discussing what truly gets us out of bed in the morning, this conversation tackles the critical role of passion, purpose, and personal choice in the workplace.
Aisha Ahmed joins host Blair Wagner and Interactive Workshops director Nathan Rager to discuss a challenge faced by all L&D teams - how to engage learners and keep them committed to learning. We've started looking at sales, now what happens when we're trying to sell internally? Along the way they also reveal their solutions to challenges such as balancing client requests with actual needs, providing direction whilst allowing learner autonomy, and getting buy-in from senior stakeholders.
Daryl Wood joins Chris Lissaman and Nathan Rager as she shares her journey and expertise in sales enablement, offering a deep dive into what it takes to create a successful sales enablement programme. We explore what sales enablement truly means and discuss why it’s essential in today’s business landscape. From inception to delivery we follow the journey of bringing a programme to life covering the merits and challenges of integrating technology and how to get the buy in of senior stakeholders.
In this episode of Sparks, Chris Lissaman sits down with Nathan Rager and Commercial Training Manager, Nicola Frier, for a deep dive into the world of sales enablement. They discuss strategies to ensure sales enablement programs align with the needs of sales teams and, most importantly, how to secure their buy-in for success.
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// Brought to you by Interactive Workshops
https://interactiveworkshops.com/podcast/
// See what we do best
www.interactiveworkshops.com
// Want to spark something with [email protected]
// Connect with us on LinkedIn
Host: Chris Lissaman: linkedin.com/in/chrislissaman
Guests:
Nicola Frier: https://www.linkedin.com/in/nf5
Nathan Rager: https://www.linkedin.com/in/nathanrager/
00:00 Up next
This week on Spark, we are joined by our very own producers, Blair Wagner and George Dickinson, to discuss employee motivation. Get a sneak peek behind the scenes at IW and learn how we inspire our employees.
Why is employee motivation not a ‘one size fits all’ approach? How do we tailor our methods to spark different individuals? Join us as we delve into these questions and more, uncovering the secrets to effective employee motivation.
Don’t forget to like, comment, and subscribe to be part of the Sparks network.
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Host:
Chris Lissaman, Marketing, Interactive Workshops.
linkedin.com/in/chrislissaman
Guests:
Blair Wagner, Producer Interactive Workshops.
linkedin.com/in/blairrosewagner
George Dickinson, Producer Interactive Workshops.
linkedin.com/in/george-dickinson-7a513596
00:00 How to spark a career
Join us this week as we explore how to spark a career; answering questions like: What exactly defines a career today? Are career paths evolving with the times?
Chris and Jonna delve into the importance of career timings and how to avoid common pitfalls in career planning. How crucial is bold decision-making in shaping your career? Should you have a strict career plan, or is flexibility the key to success?
Discover effective strategies for progressing internally within an organisation and learn how IW is using coaching to guide people through their career journeys. Are you ready to take control of your career and navigate the changing landscape? Tune in now.
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// Brought to you by Interactive Workshops
https://interactiveworkshops.com/podcast/
// See what we do best
www.interactiveworkshops.com
// Want to spark something with us?
// Connect with us on LinkedIn
Chris: https://www.linkedin.com/in/chrislissaman/
Jonna: https://www.linkedin.com/in/jonnasercombe/
00:00 How to spark a career
01:45 What is a career?
03:18 Are the nature of careers changing?
07:13 Career timings
11:32 Pitfalls of career planning
17:39 Bold decision making
20:30 Should you have a career plan?
21:54 How to progress internally
24:25 How is IW coaching people through careers?
Join Chris and Jonna on this week’s episode of Sparks as they explore the world of paradoxes. Learn about different types of paradoxes, their impact on our choices and consequences, and how we navigate them in work and life. Tune in to discover the cognitive science behind paradoxes and actionable approaches to handle them effectively.
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// Brought to you by Interactive Workshops
https://interactiveworkshops.com/podcast/
// See what we do best
www.interactiveworkshops.com
// Want to spark something with us?
// Connect with us on LinkedIn
Chris: https://www.linkedin.com/in/chrislissaman/
Jonna: https://www.linkedin.com/in/jonnasercombe/
00:00 Paradoxes
05:22 The tention of Paradoxes
08:43 Types of Paradox
13:51 Choices and Consequences
18:16 Can we all do better?
19:42 Paradoxes we have to cross in work and life
22:52 Exploring the cognitive science behind paradoxes
25:50 What can we do to help us approach paradoxes
31:10 The most valuable paradoxes to have an approach for
Join hosts Chris and Jonna for a special Sparks episode as they explore the intricacies of happiness with the brilliant Alysha Adams from Age UK.
Gain insights into the subtle indicators of happiness and its impact on professional success. Challenge the notion of constant happiness and discover how organisations like Age UK integrate happiness into their culture.
Whether you're seeking personal fulfilment or professional growth, this episode offers value to unlock lasting happiness.
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// Brought to you by Interactive Workshops
https://interactiveworkshops.com/podcast/
// See what we do best
www.interactiveworkshops.com
// Want to spark something with [email protected]
// Connect with us on LinkedIn
Chris: https://www.linkedin.com/in/chrislissaman/
Jonna: https://www.linkedin.com/in/jonnasercombe/
Special guest - Alysha Adams, Head of Organisation, Culture & People Development at Age UK : linkedin.com/in/alyshaadams
00:00 Should we be dissatisfied?
01:46 Introduction to Alysha from Age UK
10:11 The ‘tells’ of happiness
14:19 Is celebration essential?
16:30 Strategies and tactics of happiness
18:02 Can happiness help us professionally
25:26 It’s okay to not be happy all of the time
30:42 The correlation between unhappiness and critical thinking
36:46 How does Age UK fit happiness into work?
39:58 How does Interactive Workshops support mental health?
42:39 Tips on cultivating happiness
46:40 How are Interactive Workshops making clients happy?
Join us this week on Sparks and we take a closer look at Improvement. Starting by exploring the cyclical nature of progress and setbacks, tune in for a discussion on the timeline of improvement and the importance of sparking a reaction to change ongoing management practices that hinder growth. Emphasising the value of learning before making mistakes, discover the significance of drawing inspiration from others and avoiding the repetition of errors. Feel empowered to ask proactive questions like “How can I improve?”
Throughout the episode, we underscore the critical role of organisations in fuelling sustained improvement and the necessity of building the right team to foster growth.
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// Brought to you by Interactive Workshops
https://interactiveworkshops.com/podcast/
// See what we do best
www.interactiveworkshops.com
// Want to spark something with [email protected]
// Connect with us on LinkedIn
Chris: https://www.linkedin.com/in/chrislissaman/Jonna: https://www.linkedin.com/in/jonnasercombe/
00:00 Welcome to Sparking Improvement
01:45 The Cycle of Better and Worse
03:25 Timeline of Improvement
05:00 Improvement Around the World
07:00 Modern Improvement in a Fast Changing World
08:10 Making Things Better
09:25 There is No Better Version
12:30 People Improve People
14:30 Train Both Leaders & Teams
16:15 Improve Behind Closed Doors
18:00 Spark a Reaction to Change
20:25 Stop the Ongoing Management
22:20 Learning Before Mistakes
24:10 Learn from Brilliant People
27:00 Don’t Compound Your Mistakes
28:20 Sustaining Improvement
29:00 Transform Performance in 2 Weeks
30:00 How to Help High Performers
33:00 Build The Right Team
37:55 Career Phases in Improvement
40:30 Challenges Bring Improvement
42:07 Demand More
44:50 Ask “How can I Improve?”
46:15 Don’t Improve People, Improve Performance
48:35 The Desire to Be Better
50:15 How We Are Sparking Improvement
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