In this episode of Risky Benefits, Rick and Kyla sit down with Eleanor Joseph, VP of the Public Sector at Spring Health, to unpack why traditional EAPs often fail to meet the real needs of today’s workforce—especially caregivers, frontline workers, and public sector employees. Eleanor explains how Spring Health is redefining mental health benefits with faster access to care, culturally competent support, continuous check-ins, and measurement-based outcomes that show whether people are actually getting better.

The conversation explores the impact of high-exposure roles, the persistent stigma around mental health (particularly for men), and the importance of treating mental well-being as preventative care—not a crisis-only response. Employers and HR leaders will walk away with practical insights, common pitfalls to avoid, and a clearer picture of what modern, effective mental health support can look like.

To listen in and subscribe to more episodes, visit our website: fbmc.com/podcast.