<p>When most people think about SRE, they think numbers, percentages, SLIs, and SLOs. That stew of acronyms is important, but, really, what drives site reliability engineering is the goal of building systems that truly satisfy customers and keep them coming back.</p>

When most people think about SRE, they think numbers, percentages, SLIs, and SLOs. That stew of acronyms is important, but, really, what drives site reliability engineering is the goal of building systems that truly satisfy customers and keep them coming back.

SRE: it's not about numbers—it's about customer satisfaction

On Cloud helps busy technology leaders cut through the noise on cloud, AI, and emerging tech. Hosted by Gary Arora, Chief Architect for Cloud & AI Solutions at Deloitte, each episode delivers real-world lessons and practical strategies from industry leaders. No jargon. No hype. Just the insights you need to make smarter technology decisions and stay ahead of what's next.

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On Cloud helps busy technology leaders cut through the noise on cloud, AI, and emerging tech. Hosted by Gary Arora, Chief Architect for Cloud &amp; AI Solutions at Deloitte, each episode delivers real-world lessons and practical strategies from industry leaders. No jargon. No hype. Just the insights you need to make smarter technology decisions and stay ahead of what's next.

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SRE: it's not about numbers—it's about customer satisfaction

SRE: it's not about numbers—it's about customer satisfaction

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