Start Scale Succeed

We all saw the numerous collaborations Barbie did before the movie launch from make up to Airbnb 

But many of you don’t have the Barbie budget or the clout of a million dollar movie behind you so how can you make a partnership work for you, why should you do a collab and how do you pitch to the brands you are interested in working with.  They are all of thing topics I'll be chatting with Natalia Chappel about in this episode 

Some of the key topics 

• The Power of Partnerships and Collaborations
• Understanding Complementary Brands and Audiences
• The Benefits of Partnerships for Reach and Growth
• Finding the Right Partners: Dream Brands and Unexpected Collaborations
• Researching and Connecting with Potential Partners
• Pitching for Partnerships: Creating a Compelling Proposal
• Negotiating a Partnership Involving a Physical Product
• Considerations for Profit Split and Stock Management
• Optimal Marketing Timelines for Product Launches

Key Takeaways    

Strategic Partnerships

   - Forming complementary partnerships can help expand a brand's reach and engage different audiences.

   - Clear objectives, understanding of the partner's branding, and aligning with the target customer are crucial.

   - Real-world examples of successful partnerships,

Executing Partnerships

   - The significance of clear agreements, expectations, marketing budget, and timelines.

   - The importance of GDPR compliance and transparent data-sharing agreements.

   - Creating excitement around product launches through well-timed marketing efforts and engaging events.

Handling Products and Stock

   - Recommendations on focusing on core products to reduce margin erosion.

   - Importance of clear agreements and margins when stocking products exclusively on a website.

Tips for Approaching Brands

   - Use social media platforms like LinkedIn to research and build relationships for partnerships.

   - Make pitches concise and highlight unique selling propositions to stand out.

   - Consider the partner’s tone of voice, customer base, and brand values.

Challenges and Timeframes

   - Understand that securing partnerships can take significant time, ranging from a few months to over a year.

   - Establish clear timelines, objectives, and deliverables from the start.

Guest Natalie Chappel 

 Digital Marketing Consultant and founder of Natalia Chappel Consultancy for lifestyle and fashion brands working with brands to scaling up revenue growth & accelerating traffic to site

improving channel mix that focuses on acquiring new customers 

improving retention rate & ensuring a healthy bottom line

www.nataliachappell.co.uk

Instagram: www.instagram.com/nataliachappellco/

LinkedIn: www.linkedin.com/in/nataliachappell

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Watch the full episode on You tube 

https://www.youtube.com/@thebuyerandretailcoach/podcasts

Sponsor 

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

How do you inject more personality into your brand, help keep customers engaged and tell a story? One of those ways is by using stop motion in your creative socials, videos and reels. And today I'm chatting with Alice Loveday, founder of Loveday Social and the queen of Stop Motion. 

Highlights include 

- **Introduction to Stop Motion:

  - Definition and magical elements of stop motion.

  - Why it’s so engaging and valuable for marketing and sales.

- **Business Applications:

  - Distinguishing your brand and telling stories through stop motion.

  - Highlighting unique selling points (USPs) and product features.

  - The power of stop motion in social media and paid ads.

- **Common Misconceptions:

  - Debunking the myth that stop motion is time-consuming.

  - Tips for creating quick, effective stop motions using minimal equipment 

- **Practical Advice:**

  - Recommended apps: Life Lapse and Stop Motion Studio.

  - Top five must-have stop motion content types for product businesses.

  - Step-by-step process for coming up with stop motion content.

Guest Alice Loveday 

​​https://www.lovedaysocial.com/

https://www.instagram.com/loveday.social

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Watch the full episode on You tube 

https://www.youtube.com/@thebuyerandretailcoach/podcasts

Sponsor 

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

When was the last time you audited your website and looked at it from the point of view of a user? This weeks episode we chat all about increasing your website conversion and enhancing the experience of the user. 

Aime Cox from Studio Cotton is an  expert when it comes to crafting and designing websites  and shares their insights and tips on why your conversion may not be where it should be and what you can do about it. 

Some of the areas we talk about 

E-commerce Conversion Rates:**

   - Understand what makes a good conversion rate and why smaller businesses might achieve higher rates (around 3-3.5%).

User Experience (UX) and Product Descriptions:**

   - Listen to Amy’s golden advice on website optimization and the importance of regular SEO updates focusing on product descriptions and product collections.

1. **Audit and Optimize:**

   - Learn about the importance of regularly auditing your website to identify issues hampering conversion rates. Amy also provides insightful advice on utilizing customer and press reviews to enhance product descriptions.

Guest 

Aime Cox founder 

Studio Cotton offer thoughtfully crafted website design and expertise for small businesses and podcasts 

https://studiocotton.co.uk/ 

https://www.instagram.com/studio.cotton/

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Sponsor 

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

Communications expert, journalist and PR guru Priscilla Pollara joins the start scale succeed podcast to chat 

Pitching to journalists and how to engage with them and how to find the right ones for your brand & products. 

Creating the story the journalist wants to hear and feature

Collaborating with aligned brands to boost your visibility and leverage audiences 

Engaging customers through compelling stories and what that looks like and how to craft them. 

Understanding your unique Value proposition 

Guest bio 

With a background rooted in newspapers, Priscilla Pollara brings a unique perspective to problem-solving in the world of PR and communications. This distinct approach is the cornerstone of their firm, Top Trick, which is the culmination of years of experience in communications, journalism, reputation management, and branding.

Priscillas journalistic eye allows them  to view every project through a distinct lens, ensuring thorough and insightful strategies that set their clients apart in a crowded marketplace.

https://toptrick.co.uk/collections/courses

https://toptrick.co.uk/

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Sponsor 

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

The tables are turned this week where Nicole is chatting with Jacqui Ripley spilling the tea on what retailers want and what to include in your pitch deck and some other nuggets such as 

⭐️ Rookie mistakes brand owners can make including packaging⁠

⭐️ How to grab a buyer's attention ⁠

⭐️ The key information to put in a retail deck⁠

⭐️ How to handle negotiation⁠

⭐️ The importance of getting your pricing right from the get go⁠

Interviewer 

Jacqui Ripley 

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Sponsor 

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

Connecting and engaging with your customer is key and one way to do this is through pop ups.

This week’s guest is Matt Hopkins founder of the great brand exchange.  

The Great Brand Exchange was founded in 2014 with two goals in mind. The first was to help small businesses grow and scale by giving them a route into retail. And the second was to bring exciting, unique, local products to major retailers enabling them to offer something different alongside their big-name brands.

On the podcast Matt chats about: 

• Consumer behaviour and trends and what consumers want from a brand 
• Shifts towards localism and the desire for brands that reflect consumers' core values.
• Importance of storytelling, authenticity, and personalized experiences in brand engagement.

How pop-ups serve as a potent marketing tool.

• Benefits of temporary retail spaces from driving sales to engaging consumers.
• Pop-ups’ role in rapidly responding to trends and consumer demands.

Setting Up a Successful Pop-Up** 

• Essential steps involved in preparing for a pop-up event.
• The importance of location, design, and storytelling in attracting and engaging customers.
• Strategies for creating impactful visual merchandising and product displays. 

https://www.instagram.com/thegreatbrandexchange/

https://thegbexchange.com/

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Sponsor 

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

You are what you eat, well in this case you are what you put on your skin, inspired by superfoods and plant based ingredients Roshanne transitioned from a legal career into the beauty industry and founded The Glowcery. 

Listen to hear how 

Before Roshanne  even launched she had been sent a cease and desist from Chanel 

How the brand launched and why it was successful from the beginning 

How the Glowcery are marketing and growing their brands and standing out in every increasing competitive market

What is working for them with influencer marketing 

And why pushing yourself outside your comfort zone is key for your growth as an entrepreneur. 

Guest 

Roshanne Dorset founder of the The Glowcery

From the court room to cosmetics 

Roshanne's journey into holistic wellness began five years ago when she embraced a vegan lifestyle. Initially motivated by a desire to enhance her diet. 

Roshanne experienced profound improvements in her overall health; her skin became clearer and her Roshanne was inspired to found "The Glowcery," a company dedicated to creating skincare products that align with the principles of a plant-based lifestyle, nourishing the skin as wholesomely as the foods she consumed.

https://www.theglowceryshop.com/

https://www.instagram.com/theglowceryshop/

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

What’s a personal brand and how do you build one when you are also building your product business?

This weeks episode Martha Keith founder of Martha Brook Stationery joins the start scale succeed podcast and we chat about how  you can make your brand stand out with personal branding, sharing your story and bringing your community on the journey. 

Highlights include 

How & why you should show up as the founder to differentiate your brand 

The power of personal branding and debunking the current trend for faceless accounts 

The Do’s and Don’ts of personal branding 

How to create engaging content 

Developing the story of your brand 

Guest Martha Keith founder of Martha Brook Stationery an award winning multi 7 figure stationery brand. Martha is an entrepreneur, speaker, writer and mentor 

You can find out more at 

https://www.marthabrook.com/

https://www.instagram.com/marthabrookldn/

https://www.instagram.com/businesssecretsclub

https://www.marthakeith.uk/

Host Nicole Higgins 

Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits. 

She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories

Host Nicole Higgins 

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Sponsor Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

What to do when your product  business just isn’t working for you anymore?, this is where Kayley was a few months ago and she has reassessed and reflected on what she wants her brand and business to be and so she is pivoting and changing her business model. 

In this episodes she shares her journey of how she started,  the challenges she has faced and why she is pivoting to move forward with podcast host Nicole Higgins 

Some of the topics covered

Building a Brand with a Unique Selling Proposition:** Learn about Kayleigh's strategic shift towards a brand with an "always-in-stock" component, annual color changes, and seasonal drops.

Wholesale and Market Strategies:** Insight into Kayleigh’s plans to wholesale her brand, her preparation for trade shows, and why she chose to delay her participation to ensure brand readiness.

The Emotional Journey of Entrepreneurship:** Kayleigh discusses overcoming her fear of failure, redefining what failure means, and the personal pride she takes in managing her business alongside motherhood.

Strategic Pivots and Operational Changes:** Hear how Kayleigh handled challenges including subletting her store space, closing the playroom, and her plans to focus more on her own successful brand.

Future Aspirations and Current Projects:** Get a sneak peek into the upcoming launch of Kayleigh's new brand and the winter collection planned for September/October. 

Host Nicole Higgins 

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.

At some stage in your business journey you may look for  investment to help you  start or grow. This week in  ep 141 Luke Desmond joins the podcast to demystify investment and explain the investment landscape, who you should be approaching depending on what stage your business is at and the funds you are looking for. 

Highlights of this episode include:

Pitching to Investors: The value of a compelling story, clear data, and a precise ask in your pitch deck. Understand your business valuation and be prepared with all necessary documentation.

Business Valuation: Factors influencing valuation and the differences between valuation methods based on profit or potential growth.

Preparing for Investment: A walk-through of how to best get ready for investment, including having a well-organized pitch deck and data room for potential investors.

Explaining Lifetime value  We delve into the components required to calculate a customer's lifetime value – average order value, frequency of purchases, and customer retention period – using a kidswear business as a case example.

Client Acquisition Cost (CAC) Insight: Understanding CAC not only in terms of initial profit but over the longevity of client relationships and how it influences marketing budgets and investor relations.

Seed Enterprise Investment Scheme (SEIS) and Enterprise Investment Scheme (EIS): Luke breaks down these tax-relief schemes aimed at aiding investors who back risky startups.

Investor Relations: Tips for aligning with the right investors – what to look for, what to ask, and how to establish mutual expectations for a fruitful partnership.

Guest 

Luke Desmond founder of crisp accountancy and fractional CFO has worked with businesses across a range of sectors but has specialist knowledge of technology, SaaS & E-commerce. He has helped businesses fine-tune original ideas & launch from day 1, raise seven figures and exit for eight figures.

founder and CEO of Crisp Accountancy, an accountancy firm that works with a range of businesses from Solopreneurs to Scale Up in a variety of different sectors.

Luke works with businesses across a range of sectors but has a specialist knowledge of and passion for technology, SaaS & E-commerce.

Through his work as Fractional CFO,  he helps businesses  fine-tune original ideas & launch from day 1, raise seven figures and exit for eight figures. He is on a mission to improve the financial understanding of business owners and I works closely with businesses to increase their profits and equip them with the necessary skills to master their finances and make better informed financial decisions.

https://www.instagram.com/crispaccountancy/

https://crispaccountancy.co.uk/

https://www.linkedin.com/in/lukedesmond/

https://www.lukedesmond.co.uk/

Host Nicole Higgins 

The Buyer and retail coach 

Nicole Higgins Links 

https://www.instagram.com/thebuyerandretailcoach/

https://www.linkedin.com/in/nicolehigginsuk/

https://thebuyerandretailcoach.com/

https://thebuyerandretailcoach.com/newsletter-sign-up/

https://thebuyerandretailcoach.com/free-discovery-call/

https://thebuyerandretailcoach.com/blog/

Neon Digital Clicks 

Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.  

Neon is offering listeners a FREE scaling audit worth £3000! 

So whether your sales have plateaued or you

’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding. 

Head to scaleandglow.com to discover just how much revenue you could scale your store to this year. 

https://scaleandglow.com/

https://neondigitalclicks.co.uk/

https://www.instagram.com/neondigitalclicks/

Hosted on Acast. See acast.com/privacy for more information.