Startup to Last

Less Annoying CRM is working on some big features, and in this episode, we discuss what we’re learning as a result.

We’re both in marketing mode right now. In this episode, we dive into the specifics of what we’re trying.

In this episode, we review our yearly goals, talk about some new AI tools we’re trying out, and more.

In this episode, we talk about how we’re thinking about customer service in a world of AI*, and we do a deep dive into a customer interview Rick did recently.

*Clickbait warning: We don't actually spend much time on this topic, I just wanted a catchy title for the episode. Did it work? Did you listen because of my misleading title? Let me know in the comments**

**There are no comments. This is a podcast.

In this episode, we talk about the value of a podcast community, and generally how we’re trying to protect ourselves from the internet.

In this episode, we talk about about the impact a recent price change is having on Less Annoying CRM’s finances. 

The internet loves to talk about whether to focus on a single business or build a portfolio of small bets. I’m sure you’re sick of hearing about it. But in this episode, we have a twist on that topic. For an established business thinking about launching complimentary products, is it better to build one great one, or a series of only ok ones. 

 In this episode, we talk about how the job of an entrepreneur isn’t to decide which ideas are good and which are bad. It’s to pick the single best idea out of a sea of good ideas. 

In this episode, we talk about a decision Rick needs to make with LegUp Health. Should he treat it like a high-growth startup, or a lifestyle business? 

In this episode, we talk about how a lot of startup advice is focused on businesses going from zero to one, and how we have to be careful not to assume that all applies to us.