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This episode is step six in the 10-Step Toolkit to Having Critical Conversations and features Julian Treasure, a top-rated international speaker and award-winning author on the power of sound and the skills of speaking and listening for both individuals and organizations. Julian’s five TED talks have been viewed more than 150 million times; one of them is the sixth most-viewed of all time. He is also an audio branding consultant who uses innovative biophilic soundscapes in retail and hospitality spaces.

 In this episode, we discuss:

• the difference between listening and hearing
• the impact of noise on our relationships and conversations
• the power of music and sound in shaping behaviors
• the perfect setting for critical conversations
• tools to harness the art of listening

If you have any questions or comments you would like addressed in the  Q&A with Julian Treasure, please email [email protected]. Don't forget to follow Whatsjust on Instagram, Twitter, and LinkedIn and subscribe to the weekly newsletter to get details on where and when the Live Q&A is happening! 

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Timestamps:

01:20 Julian Treasure: The Sound Expert

06:01 Understanding Listening vs. Hearing

09:27 The Personal Nature of Listening

18:21 The Impact of Listening on Critical Conversations

29:22 The Power of Context in Communication

31:16 The Unseen Impact of Noise Pollution

32:21 How Sound Affects Us: A Deep Dive

35:14 The Power of Music and Sound in Shaping Behavior

36:47 Crafting the Perfect Setting for Critical Conversations

38:48 The Art of Listening: Enhancing Interpersonal Communication

48:04 Exploring Silence and Its Varieties

56:46 Three Captivating Things

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