Dr. Stephanie Marsh unpacks a range of important UX research and research ops topics, as well as her experience of being bullied in the work place (that’s brave).

 

Why did Stephanie move from UX Research into Research Ops?

How do you decide what to focus on when starting with Research Ops?

What are some behaviours to watch out for at work that might be bullying? 

 

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Who is Stephanie Marsh?

 

Stephanie is the UX Research Operations Manager at Springer Nature Group - the 175 year old publisher of the world-renowned Nature journal, as well as Scientific American. Before joining Springer, Stephanie was the Head of User Research and Analysis at the United Kingdom’s Government Digital Service. She is the author of “User Research: A Practical Guide to Designer Better Products & Services”, an incredibly useful reference for researchers.

 

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Find Stephanie here:

 

Medium: https://slmarsh81.medium.com/

LinkedIn: https://www.linkedin.com/in/stephanie-marsh-505b7719/

Twitter: https://twitter.com/Steph_Marsh81

 

Stephanie’s book:

 

User Research: A Practical Guide to Designing Better Products and Services

Kogan Page - https://bit.ly/3rsieuH

 

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Host: Brendan Jarvis

https://www.linkedin.com/in/brendanjarvis/