The conversation about the labor shortage in cleaning and facility services usually sounds the same: “Nobody wants to work anymore.” Add to that, “Turnover is at an all-time high.” But what if the real issue is that cleaning companies are competing against entirely different industries, POWERFUL industries, for the same people—and losing? 

What does it take to prepare a cleaning company for long-term success? In this episode, Paul Greenland, CEO of Ikigai Management Consultants and an ISSA Consulting partner, discusses how organizations can strengthen leadership, improve operational performance, prepare for CIMS certification, and build systems that support sustainable growth. 

The future of facility management is becoming increasingly connected, automated, and data-driven. To help cleaning and facility professionals navigate this changing landscape, ISSA has partnered with Smart Building Bootcamp to provide practical education focused on smart buildings, artificial intelligence, robotics, workplace technologies, cybersecurity awareness, and more.

In this conversation, Derek Oliveira, ISSA's Associate Director of Education, Training, and Field Services, shares insights from a career dedicated to professional development, industry advancement, and supporting cleaning professionals at every stage of their journey.

As the world prepares for the largest FIFA World Cup in history, the focus extends far beyond the stadium gates. With 48 teams, millions of fans, and thousands of support personnel moving through hotels, airports, training facilities, transportation hubs, and public venues across North America, cleanliness, infection prevention, and operational resilience will be critical to the tournament's success.

Grassroots advocacy is no longer just a conversation happening in Washington—it’s happening at the state level, and restoration professionals are being called to participate. 

Most companies believe they have a hiring problem. In reality, many have a hiring process problem.

Steve Ashkin, founder of The Ashkin Group, discusses the key themes from his article about advocacy and sustainability.  

Just how smart is artificial intelligence these days? It depends on whom you ask. And when it comes to resilient flooring, AI may not be as smart as some people think.

Autonomous cleaning is everywhere right now—but what actually works in the real world? In this episode, Chris Ford, EVP of Robotics and Innovation with KBS, shares a grounded, provider-side perspective on how robotics and AI are being deployed in cleaning operations today.