Subscribed Podcast

By Zuora

In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue.

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FAQs about Subscribed Podcast:

How many episodes does Subscribed Podcast have?

The podcast currently has 63 episodes available.

Subscribed Podcast episodes:

January 14, 2015 CS Radio #3: Want Customer Success? First Figure Out Training.
Bill Cushard from ServiceRocket joins us to explain what makes for great customer training, what Cloudera and Hubspot are doing right, dealing with hecklers, and whether training is ever a "bad word".
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22min
January 09, 2015 CS Radio #2: Customer Success Traps and How to Escape Them
Rachel and Tom discuss Surprise churn, "Old School" CEOs, Customer/Product misfits and other common traps that Customer Success teams fall victim to. Plus some ideas for how to avoid them.
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23min
January 04, 2015 CS Radio #1: So You Want To Build A Customer Success Team
In this episode, Frontleaf co-founders Tom Krackeler and Rachel English talk about building their first customer success team from scratch, and some tricks for getting it right.
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19min

FAQs about Subscribed Podcast:

How many episodes does Subscribed Podcast have?

The podcast currently has 63 episodes available.