Success Confidentials

Success Confidentials

By The Patient WhisperersBusinessMarketing
Download on the App Store

Success Confidentials episodes

  • SC 57 - Soft Skills in Healthcare: What are they & how do they affect conversions?

    Spoiler Alert: They affect conversions more than anything else!

    ๐Ÿ‘‰This is for: you if you don't know what soft skills are - or if you know about them and want to prioritize them in your premium practice.

    ๐ŸŽ™๏ธ We're talking about:ย  The non-technical skills that your team must have to deliver exceptional patient experiences.

    ๐Ÿ’ฅ This is important because: soft skills are JUST as important as technical skills in our practices.


    โœ… This will help you:

    • understand what they are exactly
    • who they apply to
    • identify this as a priority for conversions & employee retention
      • Secret Shopper Assessment
      • Soft Skills Virtual or On-Site Team Training

      • ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

        ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

        ๐Ÿ‘‰ Subscribe to stay in the know.

        ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials


        โœ… Available Resources:

        ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


        If you areย  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

        9 min
      • Sc 56 - Is 'Schedule Now' Your #1 Call to Action? 97% Of Your Audience Tunes Out

        Why patients aren't 'clicking' ๐Ÿคฏ your call to action - and what to do about it.

        ๐Ÿ‘‰This is for: anyone with a website, online ads or social media (!)

        ๐ŸŽ™๏ธ We're talking about:ย  Your 'Call to Action' on your website or in your ads (WHAT you want people to DO) This looks like 'schedule now' or 'book your appointment'

        ๐Ÿ’ฅ This is important because: when you are spending advertising $$$, to generate online traffic, you need every dollar to WORK for you and cultivate interest, not cool it!

        โœ… This will help you:

        • assess your social media and website 'action' buttons so you're appealing to your audience no matter WHERE they fall in the funnel of interest
        • understand the difference between 'hard' and 'soft' call to actions
        • get more online traffic INTO your practice
          • Social Media Assessment
          • Online Consumer Assessment
          • Secret Shopper Assessment

          • In this episode, we reference Episodes 47 & 48 on the Larger Market Formula.

            If you missed it: Part 1 https://youtu.be/3oW3B2g4y20?feature=sharedPart 2 https://youtu.be/y0oFwCRFWJQ?feature=shared

            ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

            ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

            ๐Ÿ‘‰ Subscribe to stay in the know.

            ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

            โœ… Available Resources:

            ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


            If you areย  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

            7 min
          • SC 55 - From Flop to 1.3 Million: Giveaways that WORK!

            ๐Ÿคซ The secret to giveaways that MADE us millions.

            ๐Ÿ‘‰This is FOR: Practices that want a QUICK influx of leads/patients!

            ๐ŸŽ™๏ธ We're talking ABOUT:ย  Giveaways - the difference between 'meh' and 'wow' results!

            ๐Ÿ’ฅ This is important BECAUSE: Giveaways that are missing a few key elements for success are a waste of time, resources and can actually work against you. (We don't want that!)

            โœ… This will HELP you:

            • Re-think your current giveaway strategy
            • Succeed NOW (even if your giveaways have flopped in the past)
            • Bring in a QUICK influx of leads - and patients IN the door

            • Hit the EASY BUTTON:

              ๐Ÿ›‘ Get our complete guide to giveaways: the exact system that made us millions. Save yourself a lot of time and effort!

              ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

              ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

              ๐Ÿ‘‰ Subscribe to stay in the know.

              ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

              ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


              If you areย  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

              9 min
            • SC 54 - Part 2 | Your Self-Test is Burning Leads and Losing $$$: How to fix it!

              If you have a self-test or quiz: DO NOT miss this episode!Your Self-Test is Burning Leads ๐Ÿ”ฅ and Losing $$$: How to fix it! ๐ŸงฏOnline assessments seem to be our thing lately for premium healthcare practices, so as usual, we're sharing so YOU can benefit!

              ๐Ÿ‘‰This is FOR: Practices that have a self-test or quiz (or are thinking of adding one!)

              ๐ŸŽ™๏ธ We're talking ABOUT:ย  What turns a regular self-test into an emotional and educational lead nurture

              ๐Ÿ’ฅ This is important BECAUSE: If you have a normal self-test, you're BURNING leads (which no one wants) and the ones you DO get are most likely low quality (ask your counselors!)

              โœ… This will HELP you:

              • Get More Leads
              • See A Better Lead Quality: Higher Lead Conversion Rates
              • and More Patients On Your Schedule
                • Online Consumer Assessment
                • GUIDE to The Ultimate Quiz or Self-Test

                • ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

                  ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

                  ๐Ÿ‘‰ Subscribe to stay in the know.๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

                  โœ… Available Resources:ย 

                  ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Hit us up in the DMs with what your big goal is right now or follow the link in bio.

                  Or Hit us up with what your big goal is right now: https://lp.constantcontactpages.com/sl/U8h9vCw/thepatientwhisperersinfoSchedule A Free 30-minute Synergy Call: https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

                  If you areย  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

                  7 min
                • SC 53 - Your Self-Test is Burning Leads and Losing $$$: How to fix it!

                  If you have a self-test or quiz: DO NOT miss this episode!Your Self-Test is Burning Leads ๐Ÿ”ฅ and Losing $$$: How to fix it! ๐ŸงฏOnline assessments seem to be our thing lately for premium healthcare practices, so as usual, we're sharing so YOU can benefit!๐Ÿ‘‰This is FOR: Practices that have a self-test or quiz (or are thinking of adding one!)๐ŸŽ™๏ธ We're talking ABOUT:ย  What turns a regular self-test into an emotional and educational lead nurture๐Ÿ’ฅ This is important BECAUSE: If you have a normal self-test, you're BURNING leads (which no one wants) and the ones you DO get are most likely low quality (ask your counselors!)

                  โœ… This will HELP you:

                  • Get More Leads
                  • See A Better Lead Quality: Higher Lead Conversion Rates
                  • and More Patients On Your Schedule
                    • Online Consumer Assessment
                    • GUIDE to The Ultimate Quiz or Self-Test

                    • ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

                      ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

                      ๐Ÿ‘‰ Subscribe to stay in the know.

                      ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

                      โœ… Available Resources:ย  ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Hit us up in the DMs with what your big goal is right now or follow the link in bio.

                      Or Hit us up with what your big goal is right now: https://lp.constantcontactpages.com/sl/U8h9vCw/thepatientwhisperersinfo

                      Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

                      If you areย  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

                      8 min
                    • SC 52 - The #1 Website Mistake: Are You An Offender?

                      How to increase website conversions: guaranteed.The #1 Website Mistake ๐ŸŒ Are You An Offender? When we do online assessments for premium healthcare practices, we see this ALL the time. What's tragic, is that you can be the BEST and most WONDERFUL practice in 'real life,' but if it's not translated through powerful images online, you're going to miss out on massive revenue and new patient volume. ๐Ÿ‘‰This is FOR: Practices that want MORE new patients from their website traffic. ๐ŸŽ™๏ธ We're talking ABOUT:ย  Professional photos and videos: It's more important than you may think! ๐Ÿ–ฅ๏ธ How you look and feel online - specifically your website and facebook cover.๐Ÿ’ฅ This is important BECAUSE: Subconsciously, people are judging your first impression online by three things. Do I like you? Do I trust you? Do you care about me?

                      โœ… This will HELP you:

                      • Translate how special you and your practice are in person, to the online viewer
                      • Convert more viewers from online traffic, to inquiries, to patients
                      • Start your connection right away and stand out from the stale, typical practice website
                        • Social Media Assessment
                        • Online Consumer Assessment

                        • In this episode, we reference Episode 51 - Do I Like You? which goes hand in hand! If you missed it: https://youtu.be/m7o_le-IV9c?feature=shared

                          ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

                          ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

                          ๐Ÿ‘‰ Subscribe to stay in the know.

                          ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

                          โœ… Available Resources: ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07


                          If you areย  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

                          9 min
                        • SC 51 - But Do I Like You? ๐Ÿค— The Art of Likability

                          Are you likable online? It's more important than you may think! ๐Ÿ–ฅ๏ธ๐Ÿ‘‰This is FOR: Premium practices that want to get MORE new patients from their online presence and marketing efforts.๐ŸŽ™๏ธ We're talking ABOUT:ย  Likability - it directly affects your conversions online (AND in your practice) ๐Ÿ’ฅ This is important BECAUSE: It's one of the best ways to nurture potential patients down 'the funnel' (Remember the Larger Market Formula from SC Episodes 47 and 48? linked below)

                          โœ… This will HELP you:

                          • Differentiate from your competition
                          • Connect with potential patients online
                          • Nurture Encounter to Interest to Action
                            • Social Media Assessment
                            • Online Consumer Assessment

                            • In this episode, we reference The Larger Market Formula:

                              Part 1 https://youtu.be/3oW3B2g4y20?si=RY2dkRywYwyepu0Xhttps://youtu.be/3oW3B2g4y20?si=RY2dkRywYwyepu0X

                              Part 2 https://youtu.be/y0oFwCRFWJQ?si=2uRT7WlIeLDealcChttps://youtu.be/y0oFwCRFWJQ?si=2uRT7WlIeLDealcC

                              ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

                              ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

                              ๐Ÿ‘‰ Subscribe to stay in the know.

                              ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

                              โœ… Available Resources: ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

                              If you areย  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

                              6 min
                            • SC 50 - Why You're Not Converting More Patients: And How to Fix it!

                              Find Out Why You're Not Converting More Patients: ๐Ÿช„ And How to Fix it!๐Ÿ‘‰This is for: our premium practice friends who are SERIOUS about growth: The Science of Procrastination.๐ŸŽ™๏ธ We're talking about:ย  WHY potential patients get stuck at various stages of 'the funnel' (Remember the Larger Market Formula from SC Episodes 47 and 48?)๐Ÿ’ฅ This is important because: this is what keeps people from moving DOWN the funnel from awareness, to interest, to action, to follow-through and even to procedure/service completion.

                              โœ… This will help you: increase conversions at almost every stage of The 7 Points of Premium Patient Conversions(TM) starting with:

                              • Ad impressions to clicks
                              • Website views to form fills
                              • Form fills to appointments
                              • and even lower cancellations
                                • Social Media Assessment
                                • Online Consumer Assessment
                                • Secret Shopper Assessment

                                • ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

                                  ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

                                  ๐Ÿ‘‰ Subscribe to stay in the know.

                                  ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

                                  โœ… Available Resources: ๐Ÿ–ฅ๏ธ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

                                  If you areย  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

                                  8 min
                                • SC 49 - The #1 Caption Mistake on Social Media: Is Your Practice Guilty of This?

                                  The #1 Caption Mistake on Social Media: Is Your Practice Guilty of This?If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this will help you:

                                  • Know how to write better captions on social media
                                  • Stop wasting your social media efforts
                                  • Stand out from self-promotional dribble
                                  • Turn a viewer with curiosity into a interested potential patient

                                  • ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

                                    ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

                                    ๐Ÿ‘‰ Subscribe to stay in the know.

                                    ๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

                                    Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

                                    8 min
                                  • SC 48 - Part 2 | The Secret Marketing Formula That Grew Our Practice by Millions

                                    PART 2 ๐Ÿ“บย  The Secret Marketing Formula That Grew ๐Ÿชด Our Practice by Millions ๐ŸคซJoin us for part 2 of 2 this week to find out:

                                    • how to reach your ideal patient BEFORE they look for your service
                                    • where you're losing potential patients in their discovery phase
                                    • what marketing methods reach who and when to maximize your marketing spend

                                    • ๐Ÿ‘ If you found this insightful, hit the LIKE to let us know it resonated.

                                      ๐Ÿ’ฌ Share in the comments your perspective and any topics you'd like to see us tackle!

                                      ๐Ÿ‘‰ Subscribe to stay in the know.๐Ÿ“จ Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

                                      Find out if we can help your practice! Schedule A Free 30-minute Synergy Call: https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

                                      7 min

                                    About Success Confidentials

                                    From the publisher's feed

                                    ๐ŸŽ™๏ธ UPDATE: Weโ€™ve taken a little break to focus on the learning content you've asked for in our app. Please enjoy a few of our favorite past episodes. Weโ€™ll be back!