Success Confidentials

This fresh take on your marketing is astonishingly powerful when it comes to converting views into patients.

👉This is for: YOU if you're ready to refresh your marketing voice and get MORE patients from your online efforts.

🎙️ We're talking about: 'Mass Intimacy'

💥 This is important because: When we use this in our online experience, it creates the perception of a unique and special relationship before our potential patient even gets in the door.

✅ This will help you: Increase conversions FROM the virtual world INTO your practice.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

The dreaded negative online patient review: 😨 how to handle it and even get it taken down! ⭐⭐⭐⭐⭐👉This is for: everyone with online patient reviews

🎙️ We're talking about: what to do when that low star rating comes through

💥 This is important because: 90% of consumers also will frequently change their mind about a referral if the provider has bad, poor, or weak reviews and a single negative review can drive 22% of patients away.

✅ This will help you: Identify gaps in your online review protocol (if you already have one in place) or prioritize creating an online review protocol (for both positive and negative reviews) BONUS: how we were successful at getting patients to remove negative reviews themselves - and how you can too.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Think of ‘online reputation’ as just online reviews? Today's actual online ‘reputation’ includes brand perception which extends into wherever people are online - which, as we know, is on social media.

👉This is for: everyone who wants to grow their brand reputation

🎙️ We're talking about: the different roles online reviews and social media play

💥 This is important because: we need to know where to focus our time and effort in our practice's brand building efforts

✅ This will help you: prioritize your resources

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

*1970s Study by Albert Mehrabian on Verbal vs. Non-Verbal Communication

Did you know that only 7% of how someone interprets our interaction is by the words we speak?!?* Join us today for what accounts for the other 93%.

👉This is for: anyone who interacts with patients or has a team who does

🎙️ We're talking about: the incredible power of body language

💥 This is important because: body language is the biggest influencer of what people think we’re saying (not our words!)

✅ This will help you: prioritize soft skills as much as technical skills in your patient interactions

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

*1970s Study by Albert Mehrabian on Verbal vs. Non-Verbal Communication

Do you feel like 'they' are always listening? 👀 Yep, they are. Are you? We're talking about Social Listening: if you're not already doing - you're missing out on the BENEFITS.

👉This is for: anyone who wants to grow their practice through social media

🎙️ We're talking about: Monitoring and analyzing trending social media content that is related/or relevant to our practice.

💥 This is important because: If we don't, our social media content can feel tone deaf. Plus, we will miss out on huge opportunities to be relevant to our potential patient and reach NEW people through trending topics.

✅ This will help you: Understand what Social Listening is and how it affects social media growth: reaching NEW people, and ultimately new leads in your door.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Many times in healthcare we're afraid to talk about being driven by success. Yet if we aren't successful as a practice, we certainly cannot take care of the patients who need us - or our people.

👉This is for: practice owners or leaders

🎙️ We're talking about: what fuels us and our decision-making & how we define our 'success drivers'

💥 This is important because: when our focus and passion are disproportionate in one area or another, we'll never be as successful as we can be

✅ This will help you: stop and think about your own perspective - and where you are investing your resources

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

We added over $1 Million in cash pay revenue our last year in practice through *new* inquiry follow-up protocols. It's all in the conversation.

👉This is for: anyone who wants to increase revenue without adding marketing spend

🎙️ We're talking about: essentially what happens AFTER someone new inquires about your procedure or services through a-phone call-web form-self test-direct message on social media-comment

💥 This is important because: you've already invested $$$ into this potential patient and they've made it through 3 conversions: encounter, interest & inquiry. Don't lose them now.

✅ This will help you: re-assess your 'conversation' or 'pipeline' after new inquiries to make sure you're not throwing your marketing dollars away by losing leads in this stage of decision or conversion - when they're deciding if they make it in your DOORS or not.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Social media in your premium healthcare practice is a long term, committed relationship - not a fling. Your results are only as good as what is happening NOW on your accounts.

👉This is for: YOU if you want to get great results on social media

🎙️ We're talking about: the content being posted, the person behind it and the brand strategy that drives it all

💥 This is important because: you need a sustainable program and investment that lasts

✅ This will help you: understand where to invest when it comes to social media

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

What Converts 📈 Outcomes, Features or Benefits? 🤔Caption:  If 95% of spending decisions occur in the emotional area of the brain(2) how do we make sure that we are appealing to emotions for our potential premium patients to convert?

👉This is for: YOU if you want to increase conversions and grow your cash pay procedures.

🎙️ We're talking about: the difference between the BENEFITS of our procedures/services and the FEATURES or OUTCOMES

💥 This is important because: People aren't willing to invest in cash pay procedures unless they can feel and taste the benefits.

✅ This will help you:

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

(2) Gerald Zaltman, Harvard Business School Professor, How Customers Think: Essential Insights into the Mind of the Market

Studies show that this fear is irrational and one of the core elements in human anxiety.

👉This is for: YOU if you are a healthcare professional, marketer, leader or practice owner

🎙️ We're talking about: what research calls "one of humanities fundamental fears" - the Unknown

💥 This is important because: This is what a) stops our potential patients from calling/filling out form/coming inb) keeps them from understanding or absorbing information in your practice

✅ This will help you:

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

✅ Available Resources:

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.