Amber DeLong and her husband Justin turned a side hustle into big business with DeLong and Sons HVAC. Hear how they counterbalance each other with the day-to-day and inject their values into the company. Over a few short years and a trial-and-error journey, they’ve learned the hard way how to hire, establish relationships with suppliers and other businesses, and implement software to help them stay on the growth path. Amber shares how they engage in their local community just north of Philly to get their name out there and give back. She also lays out some powerful social media tips and the one Housecall Pro feature they can’t work without that helps them collect stellar reviews. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Amber's business or follow their journey? Check them out here:

• Website
• Facebook

Roland sits down with Jason Canaan, founder of Neat Wall TV. So how does a DJ with 25 years of experience spinning records wind up installing home electronics and tech? Jason shares his story, including how Marvel Studios and MTV inspired his logo and how Neat Wall got its name. He also discusses the Housecall Pro features he leans on, the importance of continuing education, family dynamics now that his son Logan has joined the business, and avoiding college debt.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Jason's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

In this episode of the “Superpro Podcast,” Roland sits down with Kyle Rosenbaum, owner of AHAVAH Fire & Chimney in Branson, Missouri. Kyle shares how he took over a struggling business and fought through overwhelming odds to turn it into a success. They cover the dangers of overthinking, ego, and what separates successful companies from those that don’t grow. Kyle also lays out the importance of clearly defined annual goals and the steps it takes to reach them each week, along with how he uses Housecall Pro’s AI Analyst to enhance business operations. Find out why he prefers hiring someone without experience and what characteristics he looks for, plus learn his key to developing a strong company culture. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Kyle's business or follow their journey? Check them out here:

• Website
• Facebook

Firefighter, paramedic, and construction Pro Chris Olson took over NW Moss Removal just a few years ago. Chris shares with Roland how to close the “revolving door” when it comes to staff, including finding and training good employees and developing promotion requirements. He also lays out how they go about winning repeat business and multiple tricks for attracting new customers. NW Moss Removal relies on Housecall Pro for a few key features. Learn what they can’t run their business without. Sneak peek: Roland and Chris take a deep dive into Pipeline, Service Plans, and the advantages of becoming a Superpro. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Chris' business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Michael Lanphear turned his one-man shop, AYS Plumbing & Rooter, into a multi-million-dollar business in two years. AYS stands for “At Your Service,” and they provide quality service all over southern California. Michael shares with Roland how he and his team superserve customers. He also talks about creating a winning culture, paying his team based on performance, and the importance of quality benefits. Spoiler: That’s key to his incredible growth. They also discuss flipping bad reviews, surprising hiring tips, and the Housecall Pro features AYS utilizes and appreciates the most. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Michael's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Matthew Hirthe, owner of JaxPowerPro, sits down with Roland to discuss how his business has grown to over a million bucks in just two years. Matthew shares how he finds electrical professionals with drive and goals, and how he opens the door to opportunities for his team to prove themselves and advance their careers. He also breaks down how he handles emergencies and educates customers, as well as how he implements systems (like Housecall Pro) that his employees can easily use. Don’t miss JaxPowerPro’s #1 value and the one tool Matthew can’t live without in his truck.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Matthew's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Roland is joined by Tanya Wilson of Priority Pumping in Phoenix, Arizona. She shares how she built her business out of the ashes of divorce and has grown it over the last seven years. Tanya discusses the value of creating a winning culture, selecting the ideal employees (including an amazing and sneaky tactic to use at restaurants), coaching, and delegating. She also breaks down the importance of goal-setting for the business and her team, especially as they’re in the process of launching a franchise location. Growing up on a farm in Wyoming, she learned to go for it but also to ask for help when it’s needed.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Tanya's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Andy Mickelson of Mickelson Plumbing & Heating is a plumber, a podcaster, and a lifelong student. He and Roland discuss the not-so-gentle learning curve that comes with learning on the job. All entrepreneurs know that curve. Andy also shares who he’s received advice from over the last 25 years and the role mentorship has played in his own development. Learn how Andy ditches routine to look for better and more innovative solutions on every job, keeping things new and exciting. He also explores the install vs. repair mindset and shares what his team loves most about Housecall Pro. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Andy's business or follow their journey? Check them out here:

• Website
• Facebook

Jennifer Rex-McCray joins Roland to talk shop. She shares how she and her husband left the medical world to start McCray & Sons Home Services. Hear how they learned to work together and why they brought their children into the business. Jennifer lays out how they put systems and processes in place to become successful, and why they recently moved the home office. Spoiler: the grandkids played a big part. The McCrays are creating a family legacy sure to grow far beyond their family tree.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Jennifer's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Roland is joined by Alexis Orris-Dinsmore, founder and owner of Cleaning with Meaning. With a husband who’s an electrician, she got a head start on the home service world. But what led a stay-at-home mom to start a cleaning business? It may be similar to your story. Learn how Alexis manages time, defeats fear, and uses social media to find customers and employees. She also offers advice on how to improve social algorithms, offer value, and maintain authenticity online without spending a ton of time. She follows the 8-1-1 rule. Find out what that is and why it’s helping her business grow. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Alexis' business or follow their journey? Check them out here:

• Facebook