In episode 40 of the SuperPro Podcast, Roland Ligtenberg interviews Daniel Felt from the North Star State. Daniel shares why he took the leap of faith to start Kura Home to how he scaled it using a unique licensing model. He discusses the importance of building a strong team and the need for core values in hiring. (Get his hiring tips.) Daniel also expresses the need for systematizing processes, and see why he says, “I can train anyone for anything.” He isn’t spilling any beans when he expresses the need for quality customer reviews, but check out how he’s racked up 1300 so far. 

Roland sits down with Marisa Fuller, division manager with Cable Pipe & Leak Detection. Marisa shares insights into her role, along with some tips and tricks for hiring, training, and managing a team. She hits on the importance of Housecall Pro and leveraging technology for operational efficiency, as well as the significance of community engagement and building strong relationships with contractors. That’s led to 20-30 positive reviews a week. Marisa also lays out the core values that drive her team’s success and offers valuable advice for new entrepreneurs in the home service industry.

In Episode 38 of the “Superpro Podcast,” host Roland Ligtenberg interviews Clayton Robinson, CEO of CR Plumbing. Clayton shares how he started his business right before the pandemic and immediately hit the ground running. CR Plumbing hasn’t slowed down since. Clayton lays out the challenges he’s faced and the unique strategies he’s used to grow his company, including team building, marketing, networking, clear communication, and leveraging technology and data. He also shares solid tips on having tough conversations. (And don’t miss his super sneaky hack for finding new hires on Facebook.) 

Host Roland Ligtenberg interviews Tommy Herren, owner of The Lighting Geek. Tommy ditched the landscaping world to become a leader in the lighting industry. He’s been featured on HGTV and the DIY Network, and he shares the impact of that media exposure on his business. He also breaks down his strategies for hiring and training skilled employees, managing customer and employee expectations, and staying up on industry trends. Tommy has successfully navigated the shift from traditional to digital marketing, and he highlights the role of physical fitness and mental toughness in entrepreneurship.

In this episode of the “Superpro Podcast,” host Roland Ligtenberg interviews Harold Case, owner and president of Sunlight Services. Harold shares the path he took from working in the dairy industry to taking over a septic service business. Learn how Harold has created a superteam and some key strategies for differentiating his business in a competitive market, like getting those all-important Google reviews, and how Housecall Pro has streamlined his operations. Business has been rocking! Harold also highlights the value of expanding service offerings and the importance of customer communication. He wraps up with sound advice for aspiring entrepreneurs.

Christiaan Deasy started Christiaan’s Gutters back in 2013, and he hasn’t looked back. In this episode of the “Superpro Podcast, you’ll learn how he got started in the gutter industry, how to find team members who’ll fit with your culture, some effective marketing strategies, and the importance of personal growth outside of work through hobbies. Christian shares the role of technology in enhancing business efficiency and discusses how to navigate economic changes by providing customer financing options. He also covers the power of self-reflection and networking for those just getting started on their own. 

Roland sits down with Chris Campbell, co-founder of The Highland Cleaning Company. Chris shares what brought his family from the lush rolling meadows of Scotland to the desert of Arizona in 2007. Why would a Scottish optometrist get into the cleaning business? With his wife, Lisa, they’ve grown The Highland Cleaning Company through challenges by implementing key strategies. Chris hits on the importance of building a strong team, the value of training, honesty, and integrity, and how technology like software from Housecall Pro has streamlined his operations. And don’t miss his advice for aspiring entrepreneurs.

Derek Roldan, owner of D1 Appliance Repair, joins Roland to talk strategy in a competitive industry. Hear his inspirational story of perseverance and how he fought to build a winning business after losing his house and car. Derek shares the surprising effect the pandemic had on his business and highlights the significance of customer reviews and referrals (along with his tactics for generating positive reviews). He also discusses the benefits of joining Housecall Pro and the Facebook community. Derek’s long-term goal is to franchise his business and redefine the appliance repair industry.

Matt Bowman, owner of Sage Landscapes, sat down with Roland to share his entrepreneurial journey. He discusses the challenges of managing large-scale projects, finding and hiring skilled team members, and what Housecall Pro has meant for his business. Matt emphasizes the importance of a strong online presence and utilizing social media platforms like Instagram and YouTube to showcase your unique work and attract clients. He also highlights the value of community involvement and giving back. For those newer business owners, Matt advises to focus on knowing your numbers, having accurate price books, and being willing to put yourself out there.

In this unique money-minded episode, Roland Ligtenberg interviews Brett Neal, a partner at High Velocity Accounting. They discuss various aspects of running a home service business, including cash flow, marketing spend, cost per acquisition, job costing, and the importance of proactive tax planning. Learn common accounting mistakes, how to protect your assets, and get key budgeting tips. Brett also advises on the best payment methods for home service pros and the importance of having a cash reserve to handle seasonal fluctuations and unexpected expenses.