In this episode of the Superpro Podcast, Roland Ligtenberg interviews the family team of Tony, Jordan, and Tyson Martinez, who run State 48 Garage Doors in Arizona. They discuss how they started their garage door company, their strategies for growth and hiring, and their marketing tactics. They also talk about their experience using Housecall Pro and the importance of tracking and data analysis in their business. The Martinez family emphasizes the value of taking action, implementing new ideas quickly, and staying up to date with technology and marketing trends.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Eric's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Roland sits down with Everett Johnson, “EJ,” from EJ’s Appliance Repair. EJ shares the strategies he used to grow his business quickly. He emphasizes the importance of having a network of like-minded professionals and highlights his favorite features within the Housecall Pro platform. EJ discusses the power of customer reviews and how to handle 1-star reviews effectively. He also shares his experience with selling in a non-slimy way and targeting middle to high-end clients who value peace of mind and a certain level of service.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about EJ's business or follow their journey? Check them out here:

• Website
• Facebook

“Hot Tub Cody” shares the journey of starting and growing his cleaning company Innovo Spa Services. It has become the largest hot tub management group in the Midwest. Cody highlights the value of specializing in a niche service and the benefits of targeting the short-term rental market. Roland and Cody hit on the challenges of finding and training employees and the need for continuous learning and adaptation as a business owner. Cody also shares his experience using Housecall Pro software and the importance of seeking support from online communities. He plans to expand his business nationally and potentially franchise it in the future.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Cody's business or follow their journey? Check them out here:

• Website
• Facebook

Brent Colquitt, CEO of OC Tasker, shares the genesis of his smart home company. (Here’s a slight spoiler: Brent transitioned from working as a handyman to installing smart tech in Newport Beach.) He discusses the importance of focusing on high-net-worth individuals and providing excellent customer service. Brent also talks about strategies for hiring and training, including using a pay-for-performance model. Additionally, he highlights the value of Housecall Pro in automating and streamlining business operations. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Brent's business or follow their journey? Check them out here:

• Website
• Facebook

The Graffs of Daryl’s A/C & Heating started their company with $250 and a truck. Jenn shares how community involvement made growing their business as easy as shooting fish in a barrel. Small, inexpensive marketing strategies can have a big impact. She also highlights the significance of standing in customers’ shoes and understanding their needs and preferences. Sometimes you have to go above and beyond for customers and employees. Housecall Pro has helped their HVAC business scale to the point of setting the lofty goal of hitting $4 million this year. 

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Jenn's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Roland interviews Chris Plunkett, owner of Tailored Mechanical in Tucson, Arizona. Chris hits topics like the need for owners to take time off and how to inject core values into the culture of the company. He shares his experience from the AHR Expo and the benefits of investing in employees, even if they leave. Chris also discusses the value of Housecall Pro, highlighting the features for tracking employee hours and building service agreements, which provide passive income and keeps techs busy. Chris explains why he’s active in giving back to the community and helping other industry pros.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Chris' business or follow their journey? Check them out here:

• Website
• Facebook

Dan Huck of Next Level Chimneys joins Roland on the podcast. After serving in the Army, Dan entered the world of chimney cleaning in 1999 and started his own business ten years later. He shares the importance of humility and continual improvement, overcoming mistakes, what he looks for in a quality hire, and how to keep quality team members. People overprofit. Dan and Roland also hit on trusting the daily grind to the team and focusing more on high-value tasks and how meaningful Expense Cards have been to his business.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA

Want to learn more about Dan's business or follow their journey? Check them out here:

• Website
• Facebook

Anthony Suau is the co-owner of Dade Super Cool Air Conditioning. He shares details on how he went from studying computer science to running an HVAC business. Anthony discusses the importance of hiring employees who align with the company’s core values and have a willingness to learn and try new things. He also highlights the power of Housecall Pro’s estimate and job templates to provide multiple options to customers and improve efficiency in the business.  

Sign up for Housecall Pro: https://bit.ly/3G6SKAA

Want to learn more about Anthony's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook

Roland Ligtenberg interviews Brandon Glines, co-owner and president of I Know a Guy HVAC. The conversation covers topics like starting a business, hiring and valuing the employees, learning from mistakes, automation, and implementing systems for business growth. Brandon also shares the importance of participating in a supportive community of like-minded professionals when it comes to business growth to learn, network, and find support.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Brandon's business or follow their journey? Check them out here:

• Website
• Facebook

Grant Schoenberger, Conquer Coach and co-owner of Core Plumbing, is one of the first Pros we had the honor of serving more than a decade ago. He emphasizes the importance of humility, the ongoing need for continuous learning and mentorship, and the benefit of evolving business strategies. Grant and Roland explore the impact of self-limiting beliefs, the value of offering multiple options to customers, the significance of automation in customer communication, and the benefits of online booking and financing.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Grant's business or follow their journey? Check them out here:

• Website
• Instagram
• Facebook