Anthony Suau is the co-owner of Dade Super Cool Air Conditioning. He shares details on how he went from studying computer science to running an HVAC business. Anthony discusses the importance of hiring employees who align with the company’s core values and have a willingness to learn and try new things. He also highlights the power of Housecall Pro’s estimate and job templates to provide multiple options to customers and improve efficiency in the business.  

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Want to learn more about Anthony's business or follow their journey? Check them out here:

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Roland Ligtenberg interviews Brandon Glines, co-owner and president of I Know a Guy HVAC. The conversation covers topics like starting a business, hiring and valuing the employees, learning from mistakes, automation, and implementing systems for business growth. Brandon also shares the importance of participating in a supportive community of like-minded professionals when it comes to business growth to learn, network, and find support.

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Want to learn more about Brandon's business or follow their journey? Check them out here:

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Grant Schoenberger, Conquer Coach and co-owner of Core Plumbing, is one of the first Pros we had the honor of serving more than a decade ago. He emphasizes the importance of humility, the ongoing need for continuous learning and mentorship, and the benefit of evolving business strategies. Grant and Roland explore the impact of self-limiting beliefs, the value of offering multiple options to customers, the significance of automation in customer communication, and the benefits of online booking and financing.

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Want to learn more about Grant's business or follow their journey? Check them out here:

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Sara Anderson, co-owner of Drain Daddy, shares the struggle of starting a plumbing business in January 2020, right at the onset of the pandemic. From branding and website design to pricing and customer service, Sara provides valuable insights for small-business owners in the trades industry. And she would know—Drain Daddy has a perfect 5-star rating. She also highlights the importance of patience and leveraging tools like Housecall Pro for business growth, more reviews, and credibility.

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Want to learn more about Sara's business or follow their journey? Check them out here:

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Will Hardwick, owner and CEO of A-1 Cleaning Service, shares insights from three decades of experience. Along with his origin story, Will discusses the importance of leveraging technology and systems to streamline operations, why reviews are such a big deal, and how he finds employees who align with the company’s culture and values. And speaking of culture, Will lays out the challenges of maintaining a positive work environment through respect, communication, and appreciation, and the need to address toxic behavior. 

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Want to learn more about Will's business or follow their journey? Check them out here:

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Roland Ligtenberg interviews Kyle Newby, founder of The Dryer Vent Guys, about the often-overlooked world of dryer vent maintenance. Kyle shares how he built a successful business, the process of hiring and training his team, and the importance of integrating QuickBooks Online with Housecall Pro for better record-keeping. He also highlights the pride and satisfaction that comes from solving each customer’s problems, the importance of honesty and professionalism, and the value of connecting with other business owners. 

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Want to learn more about Kyle's business or follow their journey? Check them out here:

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Brandon Brown, founder of Brown's Heating and Air, shares his journey and insights on building a successful home service business. He emphasizes the importance of finding a supportive partner, getting involved in the local community, and providing exceptional customer service. Brandon also discusses the strategies he uses to attract and retain great employees, like partnering with trade schools and offering solid benefits. And be sure to check out Brandon’s book, “Cool Success” Amazon.

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Want to learn more about Brandon's business or follow their journey? Check them out here:

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Co-founder Mai Hooper shares how NTX Plumbing started as a team of one in 2010 and has gradually grown. Mai chose Housecall Pro to streamline processes, take advantage of checklists, and WiseTack, a product within Housecall Pro that helps her offer financing as an option for her customers. She emphasizes the importance of building a strong culture and supportive team environment and hits on what it’s like serving in a male-dominated industry. Mai also expressed her gratitude for the support of the Lady Pros community.

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Want to learn more about Mai's business or follow their journey? Check them out here:

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Chad Hopkins, owner of Hopkins Air Conditioning recently joined Roland on the podcast. Chad shares the experience of scaling his business and the importance of choosing the right software. They faced big challenges the old way, and he touches on why Hopkins made the switch to Housecall Pro, including the need for documentation and processes, the importance of sound hiring practices, the value of community, and the benefits of tracking key performance indicators (KPIs) through dashboards.

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Want to learn more about Chad's business or follow their journey? Check them out here:

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Brett Conklin, co-owner of Chimney Monkey in Chicago, breaks down the operational side of the business. This includes the ever-important hiring and training of employees. He also talks about the advancements in the fireplace and chimney industry and the marketing strategies he’s used to reach more customers. Brett highlights underrated features of Housecall Pro’s software, like Service Plans, and offers advice for other business owners.

Sign up for Housecall Pro: https://bit.ly/3G6SKAA 

Want to learn more about Brett's business or follow their journey? Check them out here:

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